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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Cohere is a compact customer support software that lets companies gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs. Read more | Understanding user behavior is essential for creating a better web experience. To do this, video recordings of user behavior can be an invaluable tool. By recording the sessions which are defined as any period of uninterrupted engagement with website can track everything from page views and clicks, to checkouts and custom interactions. Sensitive data is redacted by default, with more granular options for recording inputs and pages. By utilizing video recordings of user behavior, can become a know-it-all when it comes to product decisions. This will enable to optimize web experiences, and make decisions that are backed by solid data. Ultimately, this will lead to increased customer satisfaction, and improved website performance. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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7 Features
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Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Usability Testing
User Journeys
User Research
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $39.00 $39.00 per month Team $129.00 $129.00 per month Professional Custom |
Free Free Basic $14.00 $14.00 per month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos | Not Available |
Company Details | Located in: New York, NY | Located in: Austin, Texas Founded in: 2020 |
Contact Details |
(720) 408-5363 https://cohere.so/ |
Not available https://sessionrewind.com/ |
Social Media Handles |
Not available |
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