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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClickSend logo
SMS Marketing Software

4.6 2,370 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description ClickSend is an easy-to-use product that helps to generate real business. It provides real results and data through its bulk SMS Gateways, fax, post, email marketing tools, and messaging services. The SMS Gateway allows users to track, receive, and send SMS or online messages worldwide. Text messages can be sent to contact lists via a telecommunications provider and the gateway can then receive any replies. Users can enhance engagement by easily sending staff and customers multimedia information like still and moving imagery. The MMS Gateway is simple to use by just dragging media files onto the dashboard and reviewing campaigns before sending them. Users can send messages on channels like WhatsApp, RCS [Rich Communication Service], Facebook, Viber, and Messenger. With the SMS text-to-speech feature, text is converted to speech where the recipient’s phone is called and when it is answered, the SMS is spoken out. Users can send marketing emails via the dashboard or transactional emails via API. Faxes can be sent and received without a fax machine easily using the platform. Read more Respond Flow is a business text automation software that helps brands acquire, engage and retain customers via automated two-way text and call system. This comprehensive SMS platform helps prominent brands like Sysco, Epibreads and Tulsa remote to turn reliable prospects into a passionate community of lifelong customers. With intuitive features that help businesses deliver exceptional customer service, Respond Flow optimises sales and marketing across multiple departments. Users can send fully automated mass messages to customers with targeted and personalised content. Moreover, with a finely-tuned algorithm, Respond Flow ensures seamless delivery of messages to designated customers facilitating enhanced revenue generation. Furthermore, this SMS platform provides accurate and actionable analytics in real-time, helping brands fine-tune their messaging content and techniques for a wider reach and boosted productivity. Respond Flow also comes loaded with a curated community of SMS experts, providing relevant information on how streamlined texting can help with customer retention and sales revenue enhancement in real-time. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $45.00.
SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    66%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    64%

Features

Total Features
0 Features
Not Available
Common Features for All
    Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 2,370 user ratings
4.8/5 5 user ratings
Rating Distribution
  • Excellent

    77.4%
  • Very Good

    12.9%
  • Average

    2.6%
  • Poor

    1.4%
  • Terrible

    5.7%
  • Excellent

    80%
  • Very Good

    20%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Easy to Use Interface, Excellent Customer Service, Extensive Integrations, Affordable Pricing

    Inconsistent SMS Delivery, Limited Functionality in Mobile App, Account Suspensions, Unclear Two-way Text Messaging

    Not Available
Review Summary

Overall, users laud ClickSend for its user-friendly interface, ease of use, exceptional customer support, and robust feature set. It is particularly popular for its SMS capabilities, with users praising its reliability, speed, and cost-effectiveness. The platform's flexibility and customizability are also highly regarded, allowing businesses to tailor it to their specific needs. However, some users have reported occasional technical glitches and difficulties with certain integrations. Additionally, the pricing structure may not be suitable for businesses with tight budgets.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $45.00.
Pricing Plans
Monthly Plans Annual Plans

SMS / MMS Others

Voice Others

Email Marketing and Transactional Others

Fax Others

Post Others

Rich Messaging Custom

Starter $45.00 $60.00 per month

Growth $120.00 $150.00 per month

Scale $250.00 $300.00 per month

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: Perth, WA Located in: Tulsa, Oklahoma
Contact Details

+61 8 6355 5999

https://www.clicksend.com/

(918) 248-6020

https://respondflow.com/

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