ArrowChat vs ChatSupport Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ArrowChat

Live Chat Software

4 10 user ratings

Start Free Trial

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatSupport

Live Chat Software

4.7 39 user ratings

Start Free Trial

Overview

Description

ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page. Read more

They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world can’t offer your visitors that feeling. For true connection, you need real people ready to reach out and respond, whatever the channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There’s no need for payment info or lifelong contracts in our self-service plan. And regardless of the plan you choose, there are no hidden fees and we don't share your data with anyone. Read more

Pricing Options

Free Trial Not Available
Starts at $45.0.

Free Trial Available
Starts at $19.0. Offers Free-forever plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

67%
Momentum

60%
Popularity

69%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

72%
Momentum

61%
Popularity

64%

Features

Total Features	4 Features	3 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Video Chat Make conversations more personal with video calling between your agents and your visitors + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Video Chat Make conversations more personal with video calling between your agents and your visitors

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4/5 10 user ratings	4.7/5 39 user ratings
Rating Distribution	Excellent 40% Very Good 40% Average 10% Poor 0% Terrible 10%	Excellent 76.9% Very Good 20.5% Average 2.6% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $45.0.	Free Trial Available Starts at $19.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Starter $45.00 $45.00 one-time Premium $125.00 $125.00 one-time fee Business $295.00 $295.00 one-time fee	Free (Self Service) Free STARTUP (Supported Service) $19.00 $19.00 per month SUPPORT (Supported Service) $49.00 $49.00 per month PRO(Supported Service) $59.00 $59.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.6 Based on 2594 Ratings ArrowChat Vs LiveChat 13chats 5 Based on 4 Ratings ArrowChat Vs 13chats CometChat 4.2 Based on 141 Ratings ArrowChat Vs CometChat LinkedChat 4.5 Based on 56 Ratings ArrowChat Vs LinkedChat raychat ArrowChat Vs raychat	Let's Connect ChatSupport Vs Let's Connect Freshchat 4.5 Based on 826 Ratings ChatSupport Vs Freshchat Smartchat ChatSupport Vs Smartchat LinkedChat 4.5 Based on 56 Ratings ChatSupport Vs LinkedChat Channel.io ChatSupport Vs Channel.io
	View All ArrowChat Alternatives	View All ChatSupport Alternatives