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CallRail logo

CallRail

Inbound Call Tracking Software

4.7 2,067 user ratings

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Sponsored
WhatConverts logo

WhatConverts

Inbound Call Tracking Software

4.9 201 user ratings

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Overview

Description Calltracks provide call tracking & analytics software for SMBs through to Global Enterprise to help you understand what marketing channels make your phone ring, including the keywords your web visitors’ use. They also offer a powerful range of business tools to help business evaluation. The call recording tool features a call scoring module to ensure correct techniques and standards are adhered to, and our call analysis module provides valuable information on all aspects of phone call related data including sales team evaluation down to the specific employee. Read more Callcap software is a platform used to manage and monitor calls. The software offers call recovery options to build customer relationships. Stay connected with your customers. Receive Email Alerts and measure the performance of your team via Dashboards. Generate reports to analyse the business workflow. Small, Medium and Large companies make use of the software. Read more CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Available
  • Starts at $30.0.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 18 user ratings
4.7/5 23 user ratings
4.7/5 2,067 user ratings
4.9/5 201 user ratings
Rating Distribution
  • Excellent

    27.8%
  • Very Good

    61.1%
  • Average

    11.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    69.6%
  • Very Good

    26.1%
  • Average

    4.3%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    73.8%
  • Very Good

    21.3%
  • Average

    2.9%
  • Poor

    0.6%
  • Terrible

    1.4%
  • Excellent

    93%
  • Very Good

    6%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.5%
User Sentiments
    Not Available
    Not Available

    Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

    Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

    Exceptional Customer Support, Easy to Use Interface, Comprehensive Lead Tracking, Extensive Integrations

    Limited API Functionality, Occasional Tracking Issues, Steep Learning Curve, Limited Report Customization

Review Summary
Not Available
Not Available

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Available
  • Starts at $30.0.
Pricing Plans
Monthly Plans Annual Plans

Professional Others

Enterprise Others

Starter $29.00 $29.00 per month

Prefered Plan $79.00 $79.00 per month

Professional $149.00 $149.00 per month

Enterprise Custom

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

Plus Plan $30.00 $30.00 per month

Pro Plan $50.00 $50.00 per month

Agency Plan $200.00 $200.00 per month

 
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Alternatives

 

Screenshots & Videos

Screenshots Not Available Not Available Lead Center - Interaction List screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: London, England Founded in: 2004 Located in: Wichita, Kansas Located in: Atlanta, GA Founded in: 2011 Located in: Charlotte, North Carolina
Contact Details

Not available

https://www.calltracks.com/

844-818-4050

https://callcap.com/

(888) 480-5592

https://www.callrail.com/

888-970-4015

https://www.whatconverts.com/

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