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Description | CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more | CallAction is an intelligent sales and marketing automation software that helps organisations to grow their business. The sales and marketing teams of several B2B companies use this software to automate calls, texts and emails. CallAction provides a “text for info” system with which users can generate leads by capturing text leads in an instant. Furthermore, the software’s call capture system is capable of generating leads from phone calls(inbound). CallAction also offers a secondary lead generation opportunity to the teams with real-time data append intelligence. The best part is that with the software’s MMS text, ringless voice messages and email, users can engage target leads appropriately. Also, CallAction features a scalable and authentic automation system, using which sales and marketing teams of B2B companies can nurture their databases. This automation software uses different communication channels to make the lead generation process simpler. Furthermore, an excellent dashboard helps users to view call tracking analytics, team-based KPIs and marketing ROI. Read more |
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CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision. |
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PAY AS YOU GO Others LITE $99.00 $99.00 per month STARTUP $199.00 $199.00 per month GROW $299.00 $299.00 per month PRO $599.00 $599.00 per month |
SOLO STARTER $139.00 $139.00 per month SOLO ADVANCED $269.00 $269.00 per month TEAM PRO $599.00 $599.00 per month ENTERPRISE Custom |
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Company Details | Located in: Santa Monica, California Founded in: 2004 | Located in: Whittier, California Founded in: 2015 |
Contact Details |
(877) 897-3473 https://www.callfire.com/ |
(855) 713-2255 https://callaction.co/ |
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