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CallRail |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more | CallView 360 is a tracking and analytics software system of Dial800’s with algorithms and analytical tools to track and record incoming calls. Determine the source of any call, whether offline or online to drive the business to your company. Track your ROI of your marketing campaigns to measure the metrics for any business. Train your employees with Call Recording and listen to the calls with a dashboard. Small, Medium and Large companies make use of the software. Read more |
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| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| User Sentiments |
Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface |
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| Review Summary |
Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require. |
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AI-Generated from the text of User Reviews
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Monthly Plans
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Call Box Custom |
CallView 360 Custom |
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View Detailed Pricing
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| Videos | Not Available |
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| Company Details | Located in: Dallas, Texas Founded in: 1988 | Located in: Los Angeles, CA |
| Contact Details |
833-975-0168 |
(800)-700-1987 |
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