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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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Sponsored
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Pipedrive CRM
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Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Freshsales
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| Description | Companies depend on C2CRM to monitor cordial relationships with their clients throughout the entire cycle of sales. There are a variety of functions and facilities made available within the software, that can be personalised by business organisations as per individual needs. Its internal structure comes loaded with four different module types namely sales automation, relationship management, customer automation/mobility and marketing automation, facilitating great business. Out of all, the relationship management portal can be utilised to get a 360-degree view of business accounts, activities and contact-related information. The sales automation part can be relied upon to streamline the entire sales pipeline, while the marketing automation module takes care of the campaign-related opportunity and beyond. Finally, it is the customer service module that looks after the entire ticketing system, knowledge base and customer concerns. Other services made available within C2CRM are real-time help with implementation, online training, role-based access and 24 x 7 dedicated support over calls. Read more | Service Provider Pro is revolutionizing the way digital marketing, SEO, and content agencies manage their operations by consolidating client interaction, payments, and project management into one intuitive platform. This multifaceted system fosters organization through a centralized dashboard that not only tracks and organizes projects but also elevates client satisfaction by streamlining communication and processes. With flexible features like one-page or multistep checkouts, service customization through types, quantities, and add-ons, as well as smart conditional fields, the platform adapts to the dynamic needs of service providers. In addition, Service Provider Pro offers advanced functionality for quote requests through contact forms and payment facilitation via shareable invoice links. It simplifies client intake by capturing essential details at the payment stage, eliminating unnecessary back-and-forth, and utilizing a variety of field types and rules for accurate data collection. With automated follow-ups, draft saving, and a branded client portal, it's designed to amplify agency’s professionalism while saving and clients precious time. The collaborative aspect is just as robust, with an internal structure that provides team members full visibility of project timelines, assignments, and due dates. Permission controls ensure that team members access only what’s relevant to their roles, fostering security and efficiency. Additionally, internal and external messaging, along with custom statuses and tags, keeps everyone aligned and informed. And for seamless communication flow, client replies to emails are automatically funneled into the corresponding conversation in the dashboard, ensuring no message goes overlooked. Service Provider Pro is a holistic solution that streamlines workflows, empowers teams, and establishes seamless client communication, all while providing a professional image that modern agencies need to thrive. Read more | Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more | Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 2 Highly Rated | # 3 Highly Rated # 3 Highly Rated |
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Ease of Use, Intuitive Interface, Extensive Integrations, Customizable Pipelines Unreliable Email Syncing, Inadequate Mobile App, Limited Reporting Capabilities, Under-Qualified Support Staff |
User-Friendly Interface, Comprehensive CRM Features, Excellent Customer Support, Effective Sales & Marketing Automation Limited Third-Party Integrations, Occasional Software Bugs & Glitches, Mobile App Functionality, Confusing Pricing Structure |
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Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution. |
Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Core Package $37.00 $37.00 per user / month Core Package (On-Premise) $500.00 $500.00 per user |
Basic $99.00 $129.00 per month Pro $249.00 $299.00 per month Plus $1,500.00 $1,500.00 per month |
Essential $14.00 $24.00 per user / month Advanced $29.00 $39.00 per user / month Professional $49.00 $64.00 per user / month Power $64.00 $79.00 per user / month Enterprise $99.00 $129.00 per user / month |
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Microsoft Dynamics 365 for Sales
3.6 Based on 1387 Ratings C2CRM Vs Microsoft Dynamics 365 for Sales
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Portal
4.9 Based on 45 Ratings 
ClientAccessWeb
3 Based on 1 Ratings |
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| Company Details | Located in: Coppell, Texas Founded in: 1993 | Located in: Riga, Latvia Founded in: 2014 | Located in: New York, NY Founded in: 2010 | Located in: San Mateo, California |
| Contact Details |
+1 972-304-7100 https://www.clearc2.com/c2crm/ |
Not available https://spp.co/ |
Not available https://www.pipedrive.com |
+1 650-513-0514 https://www.freshworks.com/crm/sales/ |
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