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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | BugHost is a robust bug tracking and issue management system that offers bug and defect tracking solutions across major industrial sectors. With the right balance of features and licencing for all size businesses, the platform has no upper limit of defects or users toward the allotted storage space. An audit trail facility available within BugHost is capable of marking project-wise defects in no time. Also, a real-time dashboard enables users to get a comprehensive overview of the past and ongoing work. A brief report on assigned bugs are instantly available as well. Admins can even streamline workflows, by assigning bugs to individual team members as per their designation. Moreover, pre-defined reports and a customisable search facility offered by the same is of great help. While the administrative reports monitor the bug fixing tasks, a global update feature changes multiple bugs on the go. Furthermore, the solution allows users to attach files directly to individual bugs, and export the same using CSV and XML formats. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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6 Features
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Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Project Kickoff $10.00 $10.00 per month Startup $29.00 $29.00 per month Team $59.00 $59.00 per month Syndicate $99.00 $99.00 per day Corporate $159.00 $159.00 per month Enterprise Customers Others |
View Detailed Pricing
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View Detailed Pricing
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Backlog
4.6 Based on 399 Ratings |
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Screenshots |
+ 7 More
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Not Available |
Videos |
+ 1 More
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Not Available |
Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: Portland, Oregon |
Contact Details |
Not available https://www.userback.io/ |
+1 503-345-4349 https://www.bughost.com/ |
Social Media Handles |
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