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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BugHerd logo
Bug Tracking Software

4.8 145 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Honeycomb logo
Bug Tracking Software

4.9 67 user ratings

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Overview

Description BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from. Read more Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe, debug and improve their production systems efficiently. Developers can depend on the tool to locate various sources of errors across their complex applications in an efficient manner. It is designed to help teams to make better decisions for optimizing applications’ performance and provide better user experiences to individual customers. In addition, Honeycomb also comes equipped with an intuitive UI/UX, enabling users to proactively observe codes as they get released. Moreover, Service-level objectives (SLOs) included within the solution, help users to get a clear understanding of the internal errors affecting customers' experience. It comes with a BubbleUp feature that automatically detects errors present within the stack, besides allowing users to easily toggle between heatmaps, histograms, trace views, and other relevant tools. Developers can also use Team History to look into past investigative paths and use them for training and evaluation purposes. Ultimately, members using Honeycomb, also get to preserve and share knowledge about resolving problems in their own way. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.0.
  • Free Trial Available
  • Starts at $83.33. Offers Free-forever plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    85%
  • Momentum
    60%
  • Popularity
    84%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    88%
  • Momentum
    72%
  • Popularity
    87%

Features

Total Features
6 Features
7 Features
Common Features for All
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 3 More - Show Less
    • Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.8/5 145 user ratings
    4.9/5 67 user ratings
    Rating Distribution
    • Excellent

      80%
    • Very Good

      19.3%
    • Average

      0%
    • Poor

      0.7%
    • Terrible

      0%
    • Excellent

      94%
    • Very Good

      6%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Easy to Use Interface, Seamless Client Feedback, Efficient QA Process, Detailed Bug Reporting

      Limited Mobile Functionality, Occasional Software Glitches, Limited User Roles, Insufficient Integrations with Project Management Tools

      Not Available
    Review Summary

    BugHerd is praised for its user-friendly interface, intuitive bug tracking and reporting features, seamless integration with various development tools, and responsive customer support. Users appreciate its ability to streamline the bug tracking process, facilitate collaboration among team members, and improve the overall quality of their software products. While some users mention occasional glitches and performance issues, the majority of reviews highlight BugHerd's effectiveness in enhancing team productivity and ensuring efficient bug management.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.0.
    • Free Trial Available
    • Starts at $83.33. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard $39.00 $39.00 per user / month

    Studio $59.00 $59.00 per user / month

    Premium $109.00 $109.00 per user / month

    Deluxe $189.00 $189.00 per user / month

    Free Free

    Pro $83.33 $100.00 per month

    Enterprise $24,000.00 $24,000.00 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Melbourne, Australia Founded in: 2011 Located in: San Francisco, California Founded in: 2016
    Contact Details

    Not available

    https://bugherd.com/

    Not available

    https://www.honeycomb.io/

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