Broadly vs Shopper Approved Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly

Reputation Management Software

4.9 109 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shopper Approved

Reputation Management Software

4.8 76 user ratings

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Overview

Description	Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more	Shopper Approved is an intuitive reputation management software that helps companies collect product-specific ratings and reviews in order to amplify their brand value. The software can automatically collect up to 10 times more reviews and ratings and display them anywhere shoppers are looking for, over the internet. In this way, brands can create valuable user-generated content that ultimately enhances their online reputation and SEO. With Shopper Approved, companies can collect all three types of online reviews - product ratings & reviews, seller ratings & reviews and video reviews. The software only collects and displays reviews submitted by the actual and verified customers. It displays 5-stars reviews at platforms with greater visibility rates, like Google Ads, Google Shopping, Google Product Listing Ads (PLA’s) and Facebook. These trustable reviews help users to derive more visibility and generate more traffic and sales. Further, a Survey Destinations tool loaded within helps companies in distributing their review over the internet effectively, thereby adding more value to the entire product base. Read more
Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Available Shopper Approved Offers Custom plan.
SW Score & Breakdown	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 78% Momentum 61% Popularity 85%	83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 79% Reviews 73% Momentum 60% Popularity 77%
SaaSworthy Awards	# 7 Fastest Growing # 7 Most Popular	Not Available

Features

Total Features	0 Features	3 Features
Common Features for All	Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response	Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.9/5 109 user ratings	4.8/5 76 user ratings
Ratings Distribution	Excellent 92.1% Very Good 7% Average 0% Poor 0.9% Terrible 0%	Excellent 87.4% Very Good 10.5% Average 1.2% Poor 0% Terrible 0.8%
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Pricing

Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Available Shopper Approved Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Broadly Custom Plan Custom	Shopper Approved Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	ReviewBuzz 4.6 Based on 12 Ratings Broadly Vs ReviewBuzz ReviewGain Broadly Vs ReviewGain Reputation.com 4.4 Based on 377 Ratings Broadly Vs Reputation.com Reputation Studio 5 Based on 1 Ratings Broadly Vs Reputation Studio ReviewRev 1 Based on 1 Ratings Broadly Vs ReviewRev	Trustpilot 4.1 Based on 12063 Ratings Shopper Approved Vs Trustpilot ReviewRev 1 Based on 1 Ratings Shopper Approved Vs ReviewRev Reputation Desk 5 Based on 7 Ratings Shopper Approved Vs Reputation Desk Reputation.com 4.4 Based on 377 Ratings Shopper Approved Vs Reputation.com ReviewBuzz 4.6 Based on 12 Ratings Shopper Approved Vs ReviewBuzz
	View All Broadly Alternatives	View All Shopper Approved Alternatives