Browse Software
List Your Product
Loading...
Clutch logo

Clutch

  Add to Compare

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Brandwatch logo
View Details

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UpCity logo
Reputation Management Software

4.4 108 user ratings

View Details

Overview

Description Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more UpCity is an efficient agency management and digital marketing solution for enterprises, helping them get their day to day activities revolutionized. Enterprises can use the particular to track trending keywords across multiple campaigns and settle down to a local level for detailed insights. The software starts with auditing and analysing of individual campaigns as soon as users get them configured. Monitoring portfolio health becomes a hassle free task with UpCity, as it sends real-time alerts when new sites get linked back to the domains belonging to the user’s clients. The software features a customizable interface, brands can add their own logo, colours and themes to offer a consistent white label experience. Organizations can use UpCity to get sorted with their content creation and posting tasks, from finding relevant content to adding it as scheduled posts. Organisations can choose to manage clients all by themselves, share business relevant thoughts and processes with them or let clients operate on their own, UpCity is for all. Read more
Pricing Options
  • Free Trial Not Available
  • Brandwatch Offers Custom plan.
  • Free Trial Not Available
  • Starts at $150.0.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    85%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    75%
  • Momentum
    60%
  • Popularity
    80%

Features

Total Features
5 Features
2 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 936 user ratings
    4.4/5 108 user ratings
    Rating Distribution
    • Excellent

      51.1%
    • Very Good

      33.5%
    • Average

      10.8%
    • Poor

      4%
    • Terrible

      0.6%
    • Excellent

      66.7%
    • Very Good

      17.6%
    • Average

      4.6%
    • Poor

      8.3%
    • Terrible

      2.8%
    User Sentiments

      User-friendly interface, Customizable dashboards, Powerful Query Builder, Extensive Data Coverage

      Inaccurate sentiment analysis, Limited Facebook Data, Slow loading times, Complex query setup

      Comprehensive SEO Tools, Easy to Use Interface, Helpful SEO Task Management, Excellent Customer Service

      Limited Integrations, Inaccurate Reporting, Outdated Tasks, Limited Keyword Tracking

    Review Summary

    Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

    Many users applaud Upcity's user-friendly interface, comprehensive features, and excellent customer support. Reviewers highlight its ability to generate valuable leads and streamline business processes. Some users appreciate the platform's customization options and affordability. However, a few reviewers mention occasional technical glitches and limited reporting capabilities. Overall, users generally express satisfaction with Upcity's services and find it beneficial for managing their local business listings and improving online visibility.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Brandwatch Offers Custom plan.
    • Free Trial Not Available
    • Starts at $150.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Brandwatch Custom

    ESSENTIAL $150.00 $150.00 per month

    PRO $300.00 $300.00 per month

    ENTERPRISE $800.00 $800.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Data Scrubber Panel
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: New York, New York Located in: Chicago, Illinois
    Contact Details

    +1 212 229 2240

    https://www.brandwatch.com/products/consumer-research/

    +1 (312) 445-9615

    https://upcity.com/providers/agency-software/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed