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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Reputology is a programme that was created to assist businesses, especially those with several locations, in tracking client evaluations, gathering feedback, and other comments in order to improve their products and services. Reputology is connected with social listening and monitoring technologies, as well as customer engagement features, to assist businesses remain on top of what their customers are saying and identify the core causes of both positive and negative feedback. Reputology allows users to monitor business evaluations published on a variety of popular review sites and social media platforms, including Yelp, Google, Facebook reviews, and more. Any business that has to monitor reviews for numerous locations, such as a hotel, restaurant, retail, government, health/medical, and more, will find Reputology to be an excellent partner.Perhaps the most essential element of Reputology is that it assists businesses in identifying the fundamental causes of consumer compliments and complaints and implementing real, long-term improvements as a result of their findings. Characteristics of Reputation Management of Information. Project management, survey management, and feedback management are all important aspects of project management. Dashboards Analytics. Read more Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.0.
  • Free Trial Not Available
  • Brandwatch Offers Custom plan.
SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    73%
  • Momentum
    60%
  • Popularity
    69%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    85%

Features

Total Features
5 Features
5 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.9/5 47 user ratings
    4.3/5 932 user ratings
    Ratings Distribution
    • Excellent

      87.6%
    • Very Good

      11.4%
    • Average

      1%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      51.1%
    • Very Good

      33.5%
    • Average

      10.8%
    • Poor

      4%
    • Terrible

      0.6%
    Review Summary

    Reputology is a comprehensive online reputation management tool that helps businesses monitor, analyze, and improve their online presence. It offers a wide range of features, including review monitoring, review generation, social media management, and local search optimization. Reputology is praised by users for its user-friendly interface, detailed analytics, and ability to help businesses improve their online reputation. However, some users have reported issues with the accuracy of the data and the customer support. Overall, Reputology is a powerful tool that can help businesses effectively manage their online reputation.

    Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.0.
    • Free Trial Not Available
    • Brandwatch Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Single Location $49.00 $49.00 per month

    Multiple Locations $49.00 $49.00 per month

    Agencies $49.00 $49.00

    Brandwatch Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 3 More
    Data Scrubber Panel
    + 1 More
    Videos Not Available Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: United States Located in: New York, New York
    Contact Details

    Not available

    https://www.reputology.com/

    +1 212 229 2240

    https://www.brandwatch.com/products/consumer-research/

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