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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bizom logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Housecall Pro logo

Housecall Pro

Field Service Management Software

4.5 1,283 user ratings

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Overview

Description Bizom field force management software helps in capturing useful data by ensuring hassle-free job tracking in real time. The software is found to be highly effective in doing inventory management, compliance management, attendance management, claim management as well as in document management. Users will find the software very helpful in billing and invoicing spheres. Bizom permits giving digital signature. It comes with extensive reporting capabilities. You can ensure accurate route optimization with its help. This software is a SaaS product and there is no need to download or install anything extra for its utilization. It features custom digital forms to capture survey data, images etc. Read more Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more Housecall Pro is an intuitive application, helping people to easily run their home service business. The platform helps users enhance their scheduling and dispatching services besides bringing down paperwork. It is an appropriate portal for variable businesses like Landscaping and Lawn, Electrical, Plumbing, Ventilation and Air Conditioning. On Housecall Pro, a support team is available on the phone and in-app chat to help users with any work-related problem. There is also a group of more than 10,000 professionals on Facebook that help each other to deliver jobs efficiently. The software hosts a variety of useful features like On my way texts, live map GPS, follow up marketing, online reviews etc, enabling seamless business. The inbuilt private notes feature helps users monitor important messages left by clients about a particular task and fulfil them accordingly. Housecall Pro is compatible with major payment modes assuring seamless business. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Available
  • Starts at $49.0. Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    71%
  • Momentum
    63%
  • Popularity
    84%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    64%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    94%
  • Momentum
    76%
  • Popularity
    90%
SaaSworthy Awards
Not Available
Not Available
# 1 Fastest Growing # 1 Most Popular

Features

Total Features
12 Features
7 Features
8 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 9 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 4 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.9/5 15 user ratings
    4.5/5 358 user ratings
    4.5/5 1,283 user ratings
    Rating Distribution
    • Excellent

      93.3%
    • Very Good

      0%
    • Average

      6.7%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      59.8%
    • Very Good

      31.8%
    • Average

      5.9%
    • Poor

      1.7%
    • Terrible

      0.8%
    • Excellent

      74.6%
    • Very Good

      13.8%
    • Average

      3.7%
    • Poor

      1.9%
    • Terrible

      5.9%
    User Sentiments
      Not Available

      Ease of Scheduling, Real-Time Visibility & Tracking, Comprehensive Data Integration, Efficient Mobile App

      Mobile App Performance Issues, Complex Setup & Configuration, Limited Customization Options, High Cost

      User-Friendly Interface, Excellent Customer Support, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration

      Limited Mobile App Functionality, Inconsistent Software Performance, Slow Photo Uploads, Inadequate Reporting Functionalities

    Review Summary
    Not Available

    Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility.

    HouseCall Pro receives positive feedback for its user-friendly interface, robust scheduling and dispatch features, and comprehensive customer management tools. Reviewers appreciate its ability to streamline operations, improve communication, and enhance customer satisfaction. Some users mention occasional glitches and a learning curve, but overall, HouseCall Pro is praised for its reliability, efficiency, and positive impact on business growth.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $25.00.
    • Free Trial Available
    • Starts at $49.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Bizom Custom

    Essentials $25.00 $25.00 per user / month

    Professional $75.00 $75.00 per user / month

    Enterprise $150.00 $150.00 per user / month

    Unlimited $300.00 $300.00 per user / month

    Basic $49.00 $69.00 per month

    Essential $129.00 $169.00 per month

    Max Custom

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Bizom Screenshots
    + 1 More
    Not Available Crucial HVAC Invoice Elements
    + 4 More
    Videos Video Thumbnail Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Karnataka, India Located in: San Francisco, California Located in: San Diego, California Founded in: 2013
    Contact Details

    +91-11-300-18114

    https://bizom.com/

    +1-800-667-6389

    https://www.salesforce.com/products/service-cloud/field-service/

    858-251-9751

    https://www.housecallpro.com/

    Social Media Handles

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