ArcGIS Survey123 vs Delighted Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ArcGIS Survey123

Survey/ User Feedback Software

4.5 44 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 98 user ratings

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Overview

Description	ArcGIS Survey123 is a comprehensive form-centric solution helping users with their survey creation, sharing, and analysis part. This data gathering solution enables users to create smart and interactive forms with skip logic, defaults, and multi-language support. It delivers a variety of excellent features for smart data collection and detailed analysis of surveys. Users can depend on the platform to capture data anytime and from anywhere with seamless functionality across all devices backed by an offline mode. They can also pre-define questions using logic and provide easy-to-fill answers. Moreover, highly interactive surveys can be delivered with audio and image embedded within, along with XLSForm specification support. ArcGIS Survey123’s flexible nature allows users to design a variety of surveys in real-time with customizable templates besides letting teams collaborate simultaneously. Furthermore, users can analyze results from data gathered effectively. For efficient analysis and optimized data-driven insights, users get to experience real-time integration facilities with other ArcGIS solutions. Read more	Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more
Pricing Options	Free Trial Not Available ArcGIS Survey123 Offers Custom plan.	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 81% Momentum 63% Popularity 69%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 72% Momentum 62% Popularity 81%
SaaSworthy Awards	# 19 Fastest Growing	Not Available

Features

Total Features	15 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 44 user ratings	4.8/5 98 user ratings
Ratings Distribution	Excellent 59.1% Very Good 31.8% Average 9.1% Poor 0% Terrible 0%	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%
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Pricing

Pricing Options	Free Trial Not Available ArcGIS Survey123 Offers Custom plan.	Free Trial Available Starts at $224.0. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	ArcGIS Survey123 Custom	Free Free Premium $224.00 $224.00 per month Premium Plus Custom
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Alternatives

	SmartSurvey 4.6 Based on 243 Ratings ArcGIS Survey123 Vs SmartSurvey QuestionPro 4.6 Based on 1235 Ratings ArcGIS Survey123 Vs QuestionPro ngSurvey 4.5 Based on 17 Ratings ArcGIS Survey123 Vs ngSurvey Key Survey Software 4.8 Based on 15 Ratings ArcGIS Survey123 Vs Key Survey Software SurveyMethods 4.8 Based on 72 Ratings ArcGIS Survey123 Vs SurveyMethods	UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 Based on 9 Ratings easyfeedback 4.6 Based on 44 Ratings Delighted Vs easyfeedback QuestionPro 4.6 Based on 1235 Ratings Delighted Vs QuestionPro
	View All ArcGIS Survey123 Alternatives	View All Delighted Alternatives