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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more | Appinio is a real-time market research platform with which companies get to generate accurate surveys for highly specific target groups. Thus facilitating organisations to get their market research completed in a few hours and make better decisions using customers’ opinions accordingly. To generate multifaceted surveys users can either depend on pre-built templates offered by this platform, or they can also start building intuitive surveys from scratch and add individual questionnaires as per requirement. The created surveys are sent to the panellists of Appinio, who then comes up with relevant answers. This helps users to monitor and analyse results in real-time right within the insider dashboard or export the data to external platforms for further use. Appinio is a customer-centric platform that enables a better understanding of customer-specific needs in every step of the development process. It also takes the global market into account and collects results in real-time. Moreover, Appinio allows companies to use representative consumer insights as to the main base of their decision-making process. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
15 Features
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9 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom |
Starter $1.90 $1.90 price per credit Team $1.50 $1.50 price per credit Business $1.31 $1.31 price per credit Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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SatisMeter
4.8 Based on 42 Ratings
Zonka Feedback
4.8 Based on 110 Ratings |
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Screenshots | Not Available |
+ 2 More
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Videos | Not Available |
Company Details | Located in: Seattle, Washington Founded in: 2016 | Located in: Hamburg, Germany |
Contact Details |
Not available https://www.simplesat.io/ |
+49 40 413 49 710 https://www.appinio.com/en/ |
Social Media Handles |
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