Splashtop Remote Support |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve
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| Description | Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more | ToDesktop is a comprehensive platform for building and releasing apps that allows individual developers and companies to convert their web app to a desktop app quickly. It provides users one-click access to their apps without any distractions. With ToDesktop, customers can install the web app on their computer and launch it through an app icon from the desktop screen. The platform signs up users' desktop apps with EV Microsoft Authenticode and Apple Gatekeeper certificates. Signing up is important as the computer does not show warning dialogues once the process is completed. The apps made by ToDesktop get automatically updated regularly to ensure the running browser is always up to date. Users get a customised installer for Mac, Windows and Linux. It also allows them to send a special link to their customers to check their computer configuration and send them the perfect version of the app. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Review Summary |
Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users. |
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Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
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AI-Generated from the text of User Reviews
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Solo $14.90 $14.90 per month Standard $29.90 $29.90 per month Advanced $79.90 $79.90 per month Ultimate Custom |
Essential $58.00 $58.00 per month Professional $199.00 $199.00 per month Enterprise Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
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AnyDesk
4.6 Based on 1299 Ratings
TeamViewer
4.5 Based on 18703 Ratings |
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| Company Details | Located in: Stuttgart, Germany Founded in: 2014 | Located in: Ireland | Located in: Boston, Massachusetts |
| Contact Details |
+49 711 184270 00 https://anydesk.com/ |
Not available https://www.todesktop.com/ |
1 855 263 2838 https://www.goto.com/it-management/resolve |
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