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Chatbots Software

4.7 68 user ratings

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Overview

Description Active chat is a multi-channel, chatbot platform for natural language customer support which seamlessly integrates with CRMs and CMSs. It makes chatbot building significantly easier for nontechnical people, providing a visual chatbot builder which is a significantly easier way to build chatbots. Users can design proactive and complex conversations with minimal effort. For advanced users, they have powerful tools to build complex bots. Moreover, they provide ample reading material in the form of an academy, teaching everything from the basics of the platform to the intricacies of advanced natural language chatbots. The chatbot can be integrated with messengers such as Facebook Messenger, Telegram and Twilio SMS as of now with more, such as Google Home, and Amazon Alexa to be added soon. Connecting third party NLP services like Diagflow is as easy as a click. E-commerce chatbots are enhanced with native Shopify and WooCommerce integrations. Read more Olivia is a contextual chatbot built over an artificial neural network. Users can start utilising the particular chatbot either by speaking “Hey Olivia” or by writing a message as per need. The particular chatbot is organised in specific modules to get the addition of new capabilities streamlined, appropriately. Its modular framework also helps users write down relevant modules in one go and execute multiple tasks alike. Moreover, the information stored within is absolutely secure protected under stringent privacy policies. As a fully open-source platform, Olivia helps out users to generate an intuitive chatbot of their own and add in personalisations accordingly. Users are also allowed to add Olivia’s PWA (Progressive Web App) directly on the home screen of their website as per convenience. Messages sent to Olivia passes through a WebSocket and the results get calculated via an individual server in real-time, providing adequate outcomes. Read more
Pricing Options
  • Free Trial Available
  • ActiveChat Offers Custom plan.
  • Free Trial Not Available
  • Olivia Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 68 user ratings
Not Available
Ratings Distribution
  • Excellent

    71.1%
  • Very Good

    25.3%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    1.2%
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • ActiveChat Offers Custom plan.
  • Free Trial Not Available
  • Olivia Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

ActiveChat Custom

Olivia Free

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Bots
+ 1 More
Not Available
Videos Video Thumbnail
+ 1 More
Not Available

Vendor information

Company Details Located in: Wilmington, Delaware Founded in: 2018 Located in: Geneva, Switzerland
Contact Details

+1 888-370-4802

https://activechat.ai/

Not available

https://olivia-ai.org/

Social Media Handles

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