Zulip Reviews

What do you like best about Zulip?What I like best about Zulip is how it keeps conversations organized using topics inside channels. Unlike regular chat apps where messages get lost quickly, Zulip makes it easy to follow discussions without confusion. The interface is simple, notifications are customizable, and it works well for both team communication and project discussions. I also liked that it supports integrations and runs smoothly even with larger teams.What do you dislike about Zulip?One thing I dislike about Zulip is that the interface can feel a bit overwhelming for new users at first, especially because of the topic-based conversation system. It takes some time for teams to fully adapt compared to simpler chat apps. Also, some integrations and advanced settings require extra setup, which may not be very beginner-friendly.What problems is Zulip solving and how is that benefiting you?Zulip helps solve the problem of messy and unorganized team communication. Its topic-based conversations make it much easier to track discussions, especially in teams handling multiple projects at the same time. This has benefited me by reducing missed messages, improving collaboration, and saving time when searching for past discussions or decisions. It’s also very useful for remote and asynchronous work because conversations stay clear and structured even when team members reply at different times.

What do you like best about Zulip?I use Zulip to chat with a client and it lets me store messages easily. I love the nice interface, which really looks good. I appreciate the multi-organization feature, which is critical for a contractor like me. The initial setup was super easy; I have it on my Macbook and Phone.What do you dislike about Zulip?Even though I have dark mode enabled, the settings screen still shows up in light mode. It’s a minor annoyance, but I also realize this is the main settings area, not the organization settings. With that in mind, it makes more sense that it would look different.What problems is Zulip solving and how is that benefiting you?Zulip makes it easy for me to store and find messages, and the interface is clean and pleasant to use. The multi-organization feature is especially important for me as a contractor, since I can keep different workspaces separate. Overall, it helps me collaborate smoothly with my team.

What do you like best about Zulip?The best thing about this Zulip platform is its capability of handling a high volume of communication and its structure. Their threaded conversation model makes our overall convovery organised than the other traditional chat tools, specifically for technical or even for distributed teams.What do you dislike about Zulip?Their interface and conversation model tools are slightly complex at the initial stages, specifically for users from Slack or even WhatsApp. This requires a mindset shift from the topics and streams. Though their user interface is powerful, it still needs more fine-tuning. Their intuition should be improved as well.What problems is Zulip solving and how is that benefiting you?Zulip solves the problem of hassle and unstructured communication in most of the chat tools, and conversation overlaps as well. With this platform, our discussions are organised by our topics, which makes our tasks such us track desissions and revisiting conversations, these are very remote and technical discussions.

What do you like best about Zulip?I love Zulip's intuitive user interface, which I find to be beautifully simple and easy to navigate. The range of options available when responding to coworkers, such as the code option which I frequently utilize, enhances my communication efficiency. I also find it extremely useful that Zulip makes it easy to copy and paste screenshots and send videos, which flexibly supports different communication needs. Creating new channels centered on different topics is seamless and simplifies topic management within the team. The initial setup was effortless, with an administrator conveniently adding my account. I appreciate receiving a welcome email that contained all the necessary information for quick onboarding, along with preserving the organization URL for any potential integration with other tools. The desktop feature is another asset, allowing me to work conveniently from my computer. Since starting to use Zulip, I have encountered virtually no problems, and it proves to be a robust communication tool for our organization.What do you dislike about Zulip?I sometimes accidentally post in the wrong channel or create a new topic unintentionally. The default text suggests a 'new topic' or 'default response', which can lead to posts being mistakenly filed under a new topic instead of the intended existing channel or group. This requires me to go back, delete, and repost in the correct location. The system isn't always clear on where a message is being posted, leading to these errors. However, with more familiarity, this issue occurs less frequently for me.What problems is Zulip solving and how is that benefiting you?I quickly communicate with coworkers both publicly and privately using Zulip's intuitive interface, which simplifies navigation and offers options like code snippets and multimedia sharing.

What do you like best about Zulip?Zulip has become our go-to tool for daily communication. The way it organizes conversations into topics feels intuitive and helps keep discussions focused. It's especially well-suited for technical staff, since it supports straightforward formatting with MarkDown. If you need to add more functionality, the API is user-friendly and makes it easy to create new integrations quickly. Reaching out to support is also convenient, as you can contact them directly through their own Zulip instance. In my experience, their responses are usually prompt and courteous.What do you dislike about Zulip?Unfortunately, our non-technical departments struggle to get started with Zulip because of its primarily text-based interface. Introducing a non-power user mode, perhaps with a more WYSIWYG approach, would make onboarding these teams faster and reduce their initial resistance.What problems is Zulip solving and how is that benefiting you?This is a straightforward and efficient solution for chat communication.

What do you like best about Zulip?The main advantage that helped me and that I liked about Zulip is its topic-based messaging system, which allows me to organize all conversations into specific channels within channels. This keeps information clear and allows for more focused conversations, enabling me to track different topics without getting lost in a sea of ​​messages. Another feature I liked is its excellent customer service; they are agile and very professional in their responses. The integrations with other tools like GitHub and Jira also make projects more fluid.What do you dislike about Zulip?Overall, I feel it's a good platform, but one area for improvement is its notification system. Sometimes it seems outdated and doesn't send notification reports until it's reopened.What problems is Zulip solving and how is that benefiting you?It has improved communication within my team. The topic-based organization and its integration with other platforms make it ideal for keeping everything organized and efficient. It has improved my performance and efficiency in responding correctly without getting into the wrong topic.

What do you like best about Zulip?Great team chat for desktop. Love the threads-within-channels UX, help keep discussions organised, feels more intuitive than Slack. The Zulip team are very responsive to issue reports and requests, both in their community and over email. Our dev team likes it so much for internal chat that we've started a new server for our external dev community to get support when building on our open-source software. Also a big fan of Zulip's open-source approach, looking forward to more updates.What do you dislike about Zulip?Mobile app UX still needs a lot of work IMO. Home screen should be recent conversations instead of inbox, a view which is completely missing in mobile. Generally feels fiddly to get to where you want. Also too easy to respond to messages in the wrong channel/thread, happens frequently. Mobile aside, the project is early, so still needs more polish, integrations, theme customization, etc. But despite these issues, I'd still recommend the platform.What problems is Zulip solving and how is that benefiting you?Internal team chat and external community support.

What do you like best about Zulip?Organization of discussions is outstanding, awesome searchabilty, very very fast with low CPU and RAM usage. Never had an issue, using it daily for 4 years in our remote first organization.What do you dislike about Zulip?The downside is when I have to use other platforms when interacting with clients...it makes me suffer a lot.What problems is Zulip solving and how is that benefiting you?Since we work entirely remotely, Zulip has become our main tool for daily communication and collaboration.

What do you like best about Zulip?I really like the enforced structure - conversations are organised into channels (top level) and then topics (lower level), which is a really nice way of organising things, which Slack and Mattermost don't have. What do you dislike about Zulip?In both Slack and Mattermost you have threads instead, which is fine, but I feel like there needs to be a strong group norm on using those, which in my communities there does not seem to be. Zulip provides a slightly firmer nudge to seperate out different conversations. Recommendations to others considering Zulip?It is also possible to move conversations into the right place if people start them in the wrong place, which I like. What problems is Zulip solving and how is that benefiting you?

What do you like best about Zulip?The two-tiered structure of the channels split into topics makes it very easy to keep discussions focused. The free tier is very generous and more than plenty for our small startup. Whenever we had any issues, we could easily reach them and get them resolved. Overall, Zulip has become both a chat app and an organic repository of knowledge for our organisation.What do you dislike about Zulip?The interface can be a bit clunky at times, where sometimes it does things slightly differently than you'd expect. But I can't even come up with concrete examples right now, so it's not a major thing.What problems is Zulip solving and how is that benefiting you?We needed a chat app that could also become an organic repository of knowledge. We started with Slack, but the cuts to the free tier made it unusable. Moreover, conversations would get very messy with just one layer of channels.