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Zoho Social Reviews

User Rating

4.9/5 (Based on 8,307 Ratings)

Rating Distribution

  • Excellent

    93.7%
  • Very Good

    2.7%
  • Average

    0.6%
  • Poor

    2.8%
  • Terrible

    0.2%

User Sentiments

User-friendly Interface, Robust Scheduling Features, In-depth Analytics and Reporting, Seamless CRM Integration

Limited Instagram Functionality, Limited Third-Party Integrations, Inflexible Pricing Plans, Mobile App Limitations

Do You Use Zoho Social?

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Review Summary

Positive: User-friendly interface, comprehensive social media management capabilities, effective collaboration tools, excellent customer support, and mobile app availability. Praised for its ability to streamline social media tasks, schedule and publish content efficiently, and track campaign performance with robust analytics. Negative: Occasional glitches and bugs, limited customization options, and difficulty managing multiple social media accounts simultaneously. Some users reported challenges with content scheduling and experienced occasional outages.

Pros

  • Streamlines social media management with a userfriendly interface and intuitive dashboard.
  • Automates tasks such as scheduling posts and tracking performance, saving time and effort.
  • Offers robust analytics and reporting tools for measuring campaign effectiveness and ROI.

Cons

  • Limited integration options with thirdparty applications, which can restrict seamless workflows.
  • Occasional glitches and bugs reported by users, affecting the overall user experience.
  • Lacks advanced features found in some competing platforms, which may limit functionality for larger businesses or complex marketing needs.

AI-Generated from the text of User Reviews

Reviews
WA

Webmaster A

September 21, 2026 Source: G2.com
Effortless Social Media Management, Cost-Effective
What do you like best about Zoho Social?I like using Zoho Social for social media posting because it makes managing multiple platforms easy for me. Plus, it's easy to use, which is great.What do you dislike about Zoho Social?nothingWhat problems is Zoho Social solving and how is that benefiting you?I find Zoho Social helps me manage multiple social media platforms easily with a simple user-friendly interface.
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VM

Verified User in Manufacturing

September 16, 2026 Source: G2.com
All-in-One Social Media Management That Keeps Multi-Client Work Organized
What do you like best about Zoho Social?I like being able to manage multiple social media accounts from one platform, plan and schedule content ahead of time, monitor engagement, and keep each client’s social media activity organised in one place. The reporting and collaboration features are also helpful, especially when I’m managing multiple clients and want to work efficiently.What do you dislike about Zoho Social?Some features can take a bit of time to locate or fully understand when you’re new to the platform. I’d also like to see more flexibility in certain scheduling and content-publishing options, especially when it comes to managing different types of content across multiple social platforms.What problems is Zoho Social solving and how is that benefiting you?Zoho Social helps us solve the challenge of managing multiple social media accounts and client profiles across different platforms. It reduces the time spent manually publishing and tracking content, keeps our content planning organised, and gives us a central place to monitor engagement and performance. This helps us work more efficiently, maintain consistency across client accounts, and provide better reporting to clients.
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BF

Bluebulb F

September 15, 2026 Source: G2.com
Effective, User-Friendly Post Scheduler and Analytics
What do you like best about Zoho Social?The post scheduler and the analytics are both very effective and user-friendly.What do you dislike about Zoho Social?There is no ads manager plug in which makes it difficult to track my ads across all ads managerWhat problems is Zoho Social solving and how is that benefiting you?Speed and effectiveness in pushing out content across social media
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VP

Verified User in Printing

September 2, 2026 Source: G2.com
Post and Monitor Everything from One Place
What do you like best about Zoho Social?I am able to post and monitor from one placeWhat do you dislike about Zoho Social?Some apps decline to post. They should be able to accommodate all postsWhat problems is Zoho Social solving and how is that benefiting you?Scheduling and posting on all apps from one place
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GA

Gabriel A

August 31, 2026 Source: G2.com
Effortless Posting to All Social Platforms at Once
What do you like best about Zoho Social?The fact I can post to all my social media platforms at onceWhat do you dislike about Zoho Social?Nothing is bad about Zoho Social to me .What problems is Zoho Social solving and how is that benefiting you?Social media management is the problem they are solving, and they are relieving the stress of my having to use multiple devices
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FF

Felipe_ F

August 21, 2026 Source: G2.com
Zoho Social: Perfect for Small Teams, Great Value
What do you like best about Zoho Social?I like that Zoho Social isn't very expensive compared to other solutions. It's easy to use and has a great user interface. I also appreciate the analytics. It's easy to navigate and understand which of my platforms is doing better than others. Zoho Social helps automate my social media posts, schedule them, and allows me to post on multiple social media platforms. The connection of different social media accounts is super easy, and once they're connected, I can analyze metrics and follow reports on how I'm doing on each platform. Crafting posts is well-made as I can create a master post and edit it for specific platforms with different restrictions. This tool is a time-saver for a small team like ours, where I can't spend all day crafting social media posts since my main job is doing other things.What do you dislike about Zoho Social?I think the overview of analytics might or could be improved. I'd like to have a single page with multiple different graphs showing me the different platforms, and I think there are other social media aggregators that do that better.What problems is Zoho Social solving and how is that benefiting you?I use Zoho Social to automate my social media posts and manage multiple platforms. It's easy to connect accounts, analyze metrics, and craft posts, which helps me limit the time spent on social media.
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FB

Francesco Mario Primo B

August 19, 2026 Source: G2.com
with a click, post everywhere and manage all your social media which always costs too much and is not well translated into Italian I don't know what to answer zoho social top
.
Read more
RK

Ravi K

August 19, 2026 Source: G2.com
Effortless Multi-Channel Scheduling in One Place
What do you like best about Zoho Social?All Social Channels Same Time SchedulingWhat do you dislike about Zoho Social?Too much of Pricing. I feel very high pricing.Recommendations to others considering Zoho Social?Problem: Managing multiple social accounts manually required constantly switching tabs and logging into different platforms, which caused missed messages and inconsistent posting. What problems is Zoho Social solving and how is that benefiting you?
Read more
rt

rabie t

August 14, 2026 Source: G2.com
Effortless Social Media Management
What do you like best about Zoho Social?I love that my social media schedules are well-organized with Zoho Social, which is the smoothest app for managing social media. Posting is easy, and I don't have to make separate posts for every platform. I like the smooth working and easiness it offers, and I genuinely appreciate its simplicity. The initial setup was great and easy as well.What do you dislike about Zoho Social?it is expensive for meRecommendations to others considering Zoho Social?go hard on itWhat problems is Zoho Social solving and how is that benefiting you?Zoho Social makes social media scheduling smooth and simple. Posting is easy, and I don't have to create separate posts for every platform.
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DS

Drivers S

August 13, 2026 Source: G2.com
Zoho’s Intuitive, Easy-to-Use Interface
What do you like best about Zoho Social?Zoho user interface is very easy for usersWhat do you dislike about Zoho Social?Zoho Social is useful for managing multiple social channels, but the analytics could be more detailed and easier to understand. Some features also feel buried in the interface, making it harder to quickly find the insights and tools I need.What problems is Zoho Social solving and how is that benefiting you?Zoho Social eliminates the hassle of managing multiple social platforms separately. It streamlines our content scheduling, centralizes audience interactions into one inbox, and provides clear analytics on post performance. This saves us significant administrative time and ensures our social media presence remains consistent and engaged.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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