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Zoho Social Reviews

User Rating

4.5/5 (Based on 7,440 Ratings)

Rating Distribution

  • Excellent

    63.1%
  • Very Good

    30.2%
  • Average

    2.8%
  • Poor

    0.6%
  • Terrible

    3.3%

User Sentiments

User-friendly Interface, Robust Scheduling Features, In-depth Analytics and Reporting, Seamless CRM Integration

Limited Instagram Functionality, Limited Third-Party Integrations, Inflexible Pricing Plans, Mobile App Limitations

Do You Use Zoho Social?

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Review Summary

Positive: User-friendly interface, comprehensive social media management capabilities, effective collaboration tools, excellent customer support, and mobile app availability. Praised for its ability to streamline social media tasks, schedule and publish content efficiently, and track campaign performance with robust analytics. Negative: Occasional glitches and bugs, limited customization options, and difficulty managing multiple social media accounts simultaneously. Some users reported challenges with content scheduling and experienced occasional outages.

Pros

  • Streamlines social media management with a userfriendly interface and intuitive dashboard.
  • Automates tasks such as scheduling posts and tracking performance, saving time and effort.
  • Offers robust analytics and reporting tools for measuring campaign effectiveness and ROI.

Cons

  • Limited integration options with thirdparty applications, which can restrict seamless workflows.
  • Occasional glitches and bugs reported by users, affecting the overall user experience.
  • Lacks advanced features found in some competing platforms, which may limit functionality for larger businesses or complex marketing needs.

AI-Generated from the text of User Reviews

Reviews
AO

Adrian Ong

April 1, 2026 Source: Trustpilot.com
Zoho Expense for ThreadIQ Limited
Zoho Expense has been a very solid solution in our testing, and we’re likely to roll it out more broadly across the business. What stood out most is how much manual work it eliminates. The autoscan feature, email‑to‑receipt forwarding, and automatic creation of expenses from receipts significantly reduce data entry and the risk of human error. Corporate card feeds and automatic matching of transactions to receipts further streamline reconciliation and give finance better visibility over spend.
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PM

Pruthvi Malempati

March 31, 2026 Source: Trustpilot.com
I have started using this for our…
I have started using this for our business and very effortless posting experiance
Read more
M

Mamathesh

March 26, 2026 Source: Trustpilot.com
Best affordable Tool for social media management
Very good tool for managing social media, i got tittle confused with team member number, maybe it can be explained better for clarity.
Read more
GG

GRAPHICS GURU

March 24, 2026 Source: Trustpilot.com
Its a really good site for publishing…
Its a really good site for publishing social post and affordable also.
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EA

Ellena Austin

March 24, 2026 Source: Trustpilot.com
Great tool at a great price!
I think Zoho is one of the most cost-effective platforms to manage multiple social media channels.
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R

Rob

March 23, 2026 Source: Trustpilot.com
Zoho Social = Excellent
Great platform and very intuitive. All the brand channels you need to manage in one place. Insights also in one spot. Solid tool. Don't sleep on the Zoho suite.
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qi

queries infofoxtax

March 23, 2026 Source: Trustpilot.com
We have been using Zoho Social to…
We have been using Zoho Social to manage our digital presence, and it has significantly streamlined our workflow. As a professional firm, maintaining a consistent and trustworthy voice across multiple platforms is critical, and this tool makes that process seamless.

The most valuable feature for us has been the Content Calendar, which provides a clear bird’s-eye view of our entire marketing strategy. Additionally, the Smart Q scheduling helps ensure our updates reach our audience at the most impactful times without manual intervention.

The interface is clean, professional, and intuitive, requiring almost no learning curve for the team. It has moved our social media management from a time-consuming chore to a high-value, automated part of our growth strategy.
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B

BFI-MICROFINANCE

March 23, 2026 Source: Trustpilot.com
zoho social is the best social management platform
zoho social is the best social management platform i have tested, full of useful features and easy tu use. i highly recommend. You can connect every social media platform and shedule your posts without any problem
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DN

Desirea Nichols

March 23, 2026 Source: Trustpilot.com
Zoho Social takes the stress out of social media transparency!
Zoho Social takes the stress out of connectivity! This one stop platform links all of your socials so that one shoutout serves them all! It is user friendly and affordable so that the mom and pop shops can can have the same advantage is its competitors!
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AV

Alfredo Venero

March 22, 2026 Source: Trustpilot.com
My new go-to tool
Love the dashboard and the ability to see all of my brand on one page across 6 platforms. I switched after using Hootsuite for 10 years
Read more

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