Zenefits Reviews

User Rating

4.4/5 (Based on 178 Ratings)

Rating Distribution

Excellent
79.8%
Very Good
7.3%
Average
0.6%
Poor
1.1%
Terrible
11.2%

User Sentiments

User-friendly interface, Streamlined onboarding process, Comprehensive benefits administration, Efficient Time and Attendance tracking

Inconsistent customer service, Payroll inaccuracies, Limited reporting functionality, Insufficient integrations with third-party payroll providers

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Review Summary

Overall, Zenefits is a well-regarded HR and benefits platform that offers a comprehensive suite of tools for managing employee data, payroll, benefits, and more. Users appreciate its user-friendly interface, ease of implementation, and excellent customer support. However, some reviewers have expressed concerns about the platform's occasional technical glitches and limited customization options. Additionally, the pricing structure can be a drawback for smaller businesses due to the high cost of certain modules.

Pros

Userfriendly interface and intuitive design simplify HR tasks.
Streamlined platform for payroll, benefits, and employee management.
Comprehensive reporting and analytics provide valuable insights.

Cons

Cost may be prohibitive for small businesses.
Limited customization options may not suit specific business needs.
Occasional technical glitches and integration difficulties.

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Reviews

Anonymous User

November 28, 2023 Source: G2.com

"Better than ADP"

What do you like best about Zenefits?

I like that I can streamline my onboarding and offboarding with the various integrations that we utilize in our productivity suite. This helps us maintain best practices for security and compliance.

What do you dislike about Zenefits?

There are a lot of out of the box features that we don't fully utilize right now because we're a smaller company without a dedicated HR professional.

What problems is Zenefits solving and how is that benefiting you?

They're solving our speed to onboarding.

Anonymous User

October 13, 2023 Source: G2.com

"Zenefits is the perfect fit for our company"

What do you like best about Zenefits?

- Ease of use

- Connects to other apps

- Reports are easy to use

What do you dislike about Zenefits?

Has of right now I do not have anything that I dislike about Zenefits

What problems is Zenefits solving and how is that benefiting you?

It is able to link to our scheduling system which makes payroll easier to complete

Ben Flemming

March 31, 2023 Source: Trustpilot.com

Great partner for years

Zenefits has been a great partner for 6+ years helping our team grow in size and geography. It makes payroll simple and syncs with benefits, pto, hiring and roster.

Jasmine E

January 25, 2023 Source: G2.com

"USER FRIENDLY"

What do you like best about Zenefits?

Zenefits has been a great tool and user friendly

What do you dislike about Zenefits?

response time on customer support and chat is usually unavailable

What problems is Zenefits solving and how is that benefiting you?

response time is getting better

Jasmine Espinoza

January 11, 2023 Source: Trustpilot.com

Zenefits has been a great platform for…

Zenefits has been a great platform for our company. Very user friendly

Ayishah W

November 30, 2022 Source: G2.com

"Great for SMB needs!"

What do you like best about Zenefits?

Zenefits is easy to use for the entire employee lifecycle, and any changes made in the system are updated across all platforms. There are also several great integrations built into Zenefits to help improve productivity.

What do you dislike about Zenefits?

Zenefits is a turnkey system with very few options for customization.

What problems is Zenefits solving and how is that benefiting you?

Zenefits provided us with an easy-to-use system with a relatively speedy implementation process.

Kaela B

November 23, 2022 Source: G2.com

"Zenefits make HR a snap"

What do you like best about Zenefits?

Zenefits has a clean and easy interface!

What do you dislike about Zenefits?

No complaints- Zenefits is the perfect software for HR.

What problems is Zenefits solving and how is that benefiting you?

Zenefits solves the problem of confusing and complicated HR software. It allows for easy viewing on a smart phone as well.

Jeffrey W

October 6, 2022 Source: G2.com

"HR People LOOK NO FURTHER"

What do you like best about Zenefits?

I love how everything is all in one platform for me to use. I love how the benefits, payroll, and the org-chart is there for me in Zenefits. I love how it's so versatitle!

What do you dislike about Zenefits?

Other than the pricing, there really isn't too much that I hate about Zenefits. It's a great place and resource for me to be able to communicate with HR and other departments as well.

What problems is Zenefits solving and how is that benefiting you?

For me, it's hard to commmunicate with HR if I need any payroll or HR questions, but with Zenefits, I am able to resource and research my own solutions everything all within the app. As a manager, it's great for me to manage my team as well within performance and PTO time off.

Anonymous User

September 29, 2022 Source: G2.com

"Makes onboarding and benefits admin super easy!"

What do you like best about Zenefits?

Onboarding

Employee portal

benefits admin

What do you dislike about Zenefits?

would like them to add the annual compliance notices to their processes

What problems is Zenefits solving and how is that benefiting you?

Saves a ton of time by allowing ee to manage their own elections

Samantha R

September 13, 2022 Source: G2.com

"Great product! Easy to use and has all the features that we need for daily people management."

What do you like best about Zenefits?

The price can't be beat. They integrate with our ATS system for easy onboarding. They have valuable insights and the platform is easy to navigate.

What do you dislike about Zenefits?

N/A

No cons at this time. Truly it's a great product!

What problems is Zenefits solving and how is that benefiting you?

People management, onboarding, payroll, terminations, benefits selection and management.

Zenefits Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Zenefits?

Review Summary

Pros

Cons

Anonymous User

Anonymous User

Ben Flemming

Jasmine E

Jasmine Espinoza

Ayishah W

Kaela B

Jeffrey W

Anonymous User

Samantha R

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