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Zello Reviews

User Rating

4.6/5 (Based on 94 Ratings)

Rating Distribution

  • Excellent

    67%
  • Very Good

    23.4%
  • Average

    8.5%
  • Poor

    1.1%
  • Terrible

    0%

Do You Use Zello?

Write a Review
Reviews
AB

Andrew B

July 14, 2023 Source: G2crowd.com
"Zello is great for communications between my dispatchers and delivery drivers."

What do you like best about Zello?

Its fast. Drivers don't need to answer the phone to receive a message. They hear the message hands free. messages are recorded and can be played back in case you missed a detail.

What do you dislike about Zello?

There are minor improvements that could be made to the Dispatch Hub, but Zello had their product team reach out to get my suggestions. What more could you ask for?

What problems is Zello solving and how is that benefiting you?

Zello provides the ideal platform for communications between my dispatchers and delivery drivers.

Read more
TR

Tonya R

June 6, 2023 Source: G2crowd.com
"Awesome PTT"

What do you like best about Zello?

The fact that I was able to reach my employees that were not in the building when it was time for the trip to be over

What do you dislike about Zello?

There is nothing at the moment that I can say is wrong about this PTT Zello

What problems is Zello solving and how is that benefiting you?

I can reach my employees in a timely matter with a quick response from them

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AU

Anonymous User

May 25, 2023 Source: G2crowd.com
"Great product and great support"

What do you like best about Zello?

Zello helps me stay in direct communication with my drivers. It is also very easy to use

What do you dislike about Zello?

Nothing, it works fine. ***********************************

What problems is Zello solving and how is that benefiting you?

Easy of communication with my drivers

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LC

Les C

May 24, 2023 Source: G2crowd.com
"100% customer satisfaction"

What do you like best about Zello?

Instant connection, reliable service and 99.99% uptime

What do you dislike about Zello?

The biggest issue we face is a radio will log out if a duplicate user signs in, would be good to have a confirmation before proceeding

What problems is Zello solving and how is that benefiting you?

Long range communication

Read more
AT

Abdelhakim T

May 24, 2023 Source: G2crowd.com
"most easier PTT app"

What do you like best about Zello?

Verry easy to implement it .

easy to use.

lot of features .

What do you dislike about Zello?

dosen't have a frensh support.

verry hard to found the goos accessory

What problems is Zello solving and how is that benefiting you?

clear comunications.

Read more
AG

Alejandro G

May 23, 2023 Source: G2crowd.com
"Zello is a great partner for us"

What do you like best about Zello?

We are a taxi company, and we use Zello because it provides us with flexibility, fast, and precise messaging between drivers and dispatchers. We love the Dispatch Hub, as it is the most useful tool for us

What do you dislike about Zello?

It would be very important to develop reporting capabilities in Zello and provide the option to download reports. Additionally, it would be highly beneficial if the desktop app could save conversations for a longer period of time

What problems is Zello solving and how is that benefiting you?

Zello is an excellent solution for those seeking efficient and well-organized communication. Its ability to streamline channels enables us to achieve higher levels of productivity. By utilizing the dispatch hub feature, drivers can minimize distractions and solely concentrate on crucial information

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AL

Anastasia L

May 22, 2023 Source: G2crowd.com
"Huge Cost savings monthly and for our company overall"

What do you like best about Zello?

The savings over traditional cell phones is enormous. The call recording will save your company in terms of compliance issues and employee instruction. No more Employees saying, "you never told me that

or "You did not tell me to take my break" The recordings are always there to resolve these issues.

What do you dislike about Zello?

I had difficulty setting up channels; the support team had to help me.

What problems is Zello solving and how is that benefiting you?

It records the conversations between drivers and managers; this has been a great tool. We have a lot of Laws in CA about lunch breaks, and when they are taken, Zello records the dispatcher telling the driver to clock out for a break. We have had drivers come back and say they were not instructed to take a break within the legal time, but we can prove they were instructed using the zello recordings.

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AU

Anonymous User

May 22, 2023 Source: G2crowd.com
"Used in aviation - ground handling"

What do you like best about Zello?

- High quality support;

- Very fast communication;

- Perfect interface;

- Service that has never disappointed;

What do you dislike about Zello?

It would be excellent to block users from entering the user status section or allow this section to be modified only on the console.

What problems is Zello solving and how is that benefiting you?

We use one device instead of multiple devices.

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GK

Garry K

May 22, 2023 Source: G2crowd.com
"4 YEARS WITH ZELLO AND COULDN'T BE HAPPIER."

What do you like best about Zello?

Zello is easy to use for both drivers and operations staff. I introduced Zello to our company, Lovatt Transport, looking for an alternative to our outdated two-way system. Setting up Zello on drivers tablets eliminated having to physically mount two-ways in all the vehicles, which were expensive and unreliable.

Since we changed from traditional two-way to Zello, the operations office is much more peaceful. This is because each operator has the system on their computer rather than a central two-way base station that everyone needs to hear. Communication with drivers has improved immensely.

The best thing about Zello is there is little to no downtime or communication issues with the drivers.

I don't think i could ever go back to a traditional two-way system.

What do you dislike about Zello?

I cannot think of any downsides to using Zello.

It is pretty much 'set and forget'.

The backup from Zello when there is an issue is excellent.

What problems is Zello solving and how is that benefiting you?

1.Communication with drivers has improved since introducing Zello.

2.The system is user-friendly for drivers and allocators.

3.It has eliminated an expensive two-way system.

4.Eliminated hard wiring two-ways into vehicles.

5.Using Zello has cut down the two-way noise in the office.

.

Read more
jm

johan m

December 10, 2022 Source: G2crowd.com
"100 % RECOMENDABLE"

What do you like best about Zello?

FACIL DE USAS AMIGABLE ME GUSTA LOS COLORES Y SOBRE TODO LO PRACTICO

What do you dislike about Zello?

TDODO ES CUESTION DE TIEMPO CREO QUE CON EL TIEMPO SE IRA MEJORANDO LAS COSAS SIN EMBARGO LA SIGO USANDO ME GUSTA NO TENGO NADA

Recommendations to others considering Zello:

que la prueben que se den al oportunidad de ver algo nuevo y practico

What problems is Zello solving and how is that benefiting you?

HACIA FALTa algo alternativo y que funione

Read more

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