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YetiForce CRM Reviews

User Rating

4.7/5 (Based on 116 Ratings)

Rating Distribution

  • Excellent

    75.9%
  • Very Good

    20.7%
  • Average

    3.4%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Highly Customizable, Excellent Customer Support, User-Friendly Interface, Extensive Features

Lack of Documentation, Steep Learning Curve, Complex Configuration, Limited Mobile Responsiveness

Do You Use YetiForce CRM?

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Review Summary

Overall, users praise Yetiforce CRM for its ease of use, customization capabilities, and extensive features. They appreciate its user-friendly interface, making it simple to navigate and manage customer interactions. Users also value the ability to tailor the platform to their specific business needs, allowing for a highly personalized experience. With its comprehensive range of capabilities, Yetiforce CRM is seen as a powerful tool for managing customer relationships and streamlining business operations. However, some users have expressed concerns regarding occasional technical glitches and a somewhat dated user interface.

Pros

  • Opensource CRM with customizable features.
  • Manage sales, marketing, customer service, and projects.
  • Easy to integrate with thirdparty applications.
  • Available in multiple languages and currencies.

Cons

  • Steep learning curve for new users.
  • Limited reporting and analytics capabilities.
  • Lacks some advanced features found in other CRM systems.
  • Limited support for mobile devices.

AI-Generated from the text of User Reviews

Reviews
PS

Piotr S?awi?ski

December 6, 2021 Source: Financesonline.com
unbeatable

PROS & CONS

What are the best aspects of this product?

It easy to migrate from oder systems to Yetiforce. Good customer support

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to manage and it’s very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

What aspects are problematic or could work better?

I don't like to pay :) It is Open Source, so you can lower all the cost. Also, good customer support and contact.

What features/services would you like to see in future versions of this product?

JPK file

What specific problems in your company were solved by this product?

This system is a heart of my company.

Are you a current user of this product?

Yes

Read more
PS

Piotr Sławiński

December 6, 2021 Source: Financesonline.com
unbeatable

PROS: It easy to migrate from oder systems to Yetiforce. Good customer support All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to manage and it’s very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

CONS: I don't like to pay :) It is Open Source, so you can lower all the cost. Also, good customer support and contact.

Vendor reply

Thank you for your amazing review! We're glad that you consider our license as beneficial. It was our priority to design a license which doesn't create any unnecessary limitations for companies.

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JM

Jakub Musioł

August 17, 2021 Source: Financesonline.com
Great open source CRM with limitless possibilities

PROS: Limitless options; support team; unlimited customization; import/export module

CONS: Slightly overwhelming interface; ease of use

Read more
JM

Jakub Musio?

August 17, 2021 Source: Financesonline.com
Great open source CRM with limitless possibilities

PROS & CONS

What are the best aspects of this product?

Limitless options; support team; unlimited customization; import/export module

What aspects are problematic or could work better?

Slightly overwhelming interface; ease of use

Are you a current user of this product?

Yes

Read more
DG

David Garcia

March 5, 2021 Source: Financesonline.com
Top notch program and even better service!

PROS: Very customizable. Can use it for any number of account types. Extremely cost-efficient. Their customer service is fast and very helpful.

CONS: The product takes some getting used to. There is no manuals, so there is some trial and error.

Vendor reply

Thank you very much for your review and comments. We're glad you like the product and are satisfied with our customer support.

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AS

ANDREI SERBAN

February 15, 2021 Source: Financesonline.com
Best CRM SOLUTION EVER!

PROS: One of the best solution out there, also very friendly staff, has all option plus you can do Api integration, has a nice notification system , a in house chat also, and anything you can imagine, taxes , pdfs , multi currencies, all type of invoices, and transport notes, basically you can integrate everything in it , a accountant software, some online stores, plus databases from social networks, and works as a charm too, support very fast, really guys try it , you won't regret :) have fun learning it as i do

CONS: Nothing, all good, i learn mostly all software in less than 24 h

Vendor reply

Thank you for your recommendation. We appreciate it.

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RC

Román Jesús C

May 28, 2019 Source: G2.com
"experience of an implementation"
What do you like best about YetiForce CRM?

His easy use and customization fitting on the existing process leading making it easily accepted and implemented in the company culture. Being accepted and used fastly for both new and old staff.

Clear logistic chain and synergies on the interactions of the sales force and support staff, implemented by the using of workflows, that digitally mimic the internal pre-existing process.

Clever management of the history of interactions with customers, (essential on consultative sales) adding the calls, Emails, interactions and documents not only from salesman but also of support and consulting staff. enabling the understanding of a sales process from all the interested parties.

The generation of pdf documents is a very powerful and useful tool.

What do you dislike about YetiForce CRM?

Lack of user and administrative documentation, the actual one is incipient, outdated and incomplete. That leads to a hard learning path. Additionally, the in-house team has to write the documentation for the end users.

The Spanish translation is incomplete, but I'm actively collaborating on crowdin to review and finish it.

Recommendations to others considering YetiForce CRM:

We plan to integrate Yetiforce to our website on the future, when the implementation be finished

What problems is YetiForce CRM solving and how is that benefiting you?

Efficient holistic management of the marketing process, that involve the ecosystem of suppliers, leads, customers, sales force and all the environment with his asynchronous relations and interactions. This leads to a more dynamic interaction on all the marketing ecosystem.

On our trial, the customers the clients who are part of the test group, tells that communication and interaction are "better and faster" than before.

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GP

Giorgos P

May 24, 2019 Source: G2.com
"it is the best for me"
What do you like best about YetiForce CRM?

It is web based and cover all issues about business. most if not all of us like in this customer management system. Basically it is free and this makes it the best tool in terms of competition. It has a very good display and is a web. I can put as many users as I want and the most important is a stable system.I can very easily define user rights and I can define what to see, which records, and of course, what men. I think it is the best crm of those I have worked on and the most important thing is free.

What do you dislike about YetiForce CRM?

i haven't support on Greek. it needs more sms provider, it needs easier connect to social.

Recommendations to others considering YetiForce CRM:

I know it is free and cover all issues. The manage client has been very easily

What problems is YetiForce CRM solving and how is that benefiting you?

Manage cliends with full informations. The most important problem we have solved is customer management. Now we can record any customer-related information.

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CC

Chad C

May 21, 2019 Source: G2.com
"An Incredible CRM"
What do you like best about YetiForce CRM?

This CRM is as simple or complex as you want it. So far I have yet to find a complicated task that it could not automate.

What do you dislike about YetiForce CRM?

You need a good bit of IT knowledge to run this CRM on your own. Other than that, there is not much to dislike.

Recommendations to others considering YetiForce CRM:

Stop looking. This is the best CRM out there.

What problems is YetiForce CRM solving and how is that benefiting you?

I am managing not only my leads but all my active accounts. I have setup automated emails and reminders that keep me in front of my audience at all times.

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PK

Przemysław K

May 14, 2019 Source: G2.com
"Best CRM"
What do you like best about YetiForce CRM?

Most helpful in YetiForce are managing my calandar.

What do you dislike about YetiForce CRM?

For now we don't see anything to dislike, everything in Yeti is changeable

Recommendations to others considering YetiForce CRM:

nothing on my minde :)

What problems is YetiForce CRM solving and how is that benefiting you?

Now we can have everitning in one place. customers, emails and calendar

Read more

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