Workstreams.ai Reviews

I love that it is streamlined and we can reach candidates easily (no more using email or work phones to communicate.) The digital onboarding process is a dream, so much better than paper files & so easy to use. I use Workstream every day in my HR role and if I have any issues, their customer support team is very responsive.

There are a few features that I have requested to be updated to be more user friendly and more relevant in our business. Still waiting on those improvements. For example, I can't hire someone that has an application that was archived (automatically by the system), they have to reapply completely and start the process again.

No more paper HR files! I'm able to see all applicants and employees for multiple locations, making it easier and more time effective for my role.

Flexibility and options in features for setting up onboarding are perfect. Every time I needed to contact customer service they were efficient and knowledgeable. Makes the process of applying to onboarding so much easier.

I sometimes find it confusing to figure out whether I should be using the admin view or the team view to access certain features. It's not always clear which one I need.

At the moment, I don't have any issues that Workstream needs to resolve for me.

I like Workstream because it simplifies payroll and onboarding. I appreciate the automation, as new applicants are automatically contacted, making us one of the first to reach out for an interview. I also enjoy all the integrations with companies like WOTC.com.

It can be glitchy sometimes but their support staff are very quick to respond and help

Workstream simplifies payroll and onboarding. New applicants are automatically contacted, making us one of the first to reach out for interviews.

I truly appreciate Workstream's robust recruiting platform, as it has alleviated any concerns about continuously finding employees, which is a critical aspect of my business. The platform’s ability to broadcast job positions across multiple hiring sites significantly simplifies the recruiting process. I also admire how Workstream seamlessly streamlines payroll operations by automatically integrating new hires into the payroll system, making the management of employee timecards straightforward and efficient. This functionality avoids the cumbersome manual matching process, saving significant time and reducing human error. Furthermore, Workstream's dedicated support team made the daunting task of transitioning over 200 employees' payrolls manageable, providing assistance every step of the way, even helping with live calls during the initial payroll run. I also find their ability to listen and respond to client needs commendable, especially when they have designed features specifically to address my requirements, providing a tailored experience. This level of customization and support enhances the platform's value immensely.

I find the changes to the Workstream platform to be a challenge. Although these changes are communicated well, the updates can disrupt the reliability I am looking for. I appreciate the improvements, but I look for consistent reliability over time to ensure smooth operations.

I use Workstream to streamline payroll and recruiting, reducing time on manual data entry. It simplifies matching timecards and broadcasting job positions, making onboarding seamless and payroll processes efficient with automated reporting.

Integration is easy to use and keep up with as we grow.

It seems like it wants to make all employees "autopay". Which honestly I don't know if that is a workstream or Alliance HCM issue. But autopay just means that the payroll system wants to automatically pay the employees 80 hours.

We used to use Workstream for Onboarding and for applicant tracking but when we swapped to Alliance HCM it just came with them so we only use ATS. The onboarding worked really well the main issue we had was the ADP integration. I think it was an ADP issue not a workstream issue.

I think Workstream is extremely easy to use and less expensive for the functionality. I use Workstream to recruit, manage HR and pay employees at three Tropical Smoothie Cafe's. I like how easy it is to create job postings, recruit and communicate with prospective candidates, hire and onboard. When I have had any challenges, their tech support is quick to respond and resolve problems.

Sometimes there are challenges with Recruiting transferring data to payroll. I believe that this process could be improved.

I did not want to use multiple systems for HR, Payroll, Onboarding and Candidate Management. I also wanted to be able to pay hourly employees once a week to improve employee satisfaction. I really like the fact that there is a flat fee per headcount regardless of whether you pay them weekly or bi-weekly. That was what initially attracted me to the platform. I have been very pleased with being able to manage easily candidates, hiring, interviewing, onboarding and finally paying employees. I have really enjoyed working with their team. They are all professional and very helpful.

The ease of use of the software. The overall look of the webpage

The only dislike is that the customer support can be more helpful when it come to navigating the applications.

Keeping everything in the same location.

WorkStream is an absolute game-changer! It has streamlined our entire hiring process incredibly, making everything so much smoother. We've been able to source fantastic talent more efficiently than ever before, and staying on top of compliance is a breeze. Plus, scheduling interviews is unbelievably easy. Highly, highly recommend!

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Work stream has helped me monitor applications message directly to the applicants set up interview times. The best part for me has been being able to interact with the applicants before they even step foot in my store.

There’s nothing I dislike about it at this time

Work stream has helped me keep my store staffed with the best applicants

We have been using Workstream as our Interviewing & Onboarding system since December 2021. At the time, this HR system was used by very few Chick-fil-A restaurants and now it is the preferred system for our company. I love all the features it provides, including the e-signature feature. That saves so much time! I like how easy it is to set up interview availability, as well as communicate easily with candidates. We are grateful to have chosen Workstream and highly recommend it!

I would say the least helpful thing about Workstream was that it was not linked to our internal HR/ Payroll system originally, but now it is and it saves so much time automatically syncing new hires into our system.

Workstream controls our candidate sourcing, so it saves us time with recruiting. It automatically loads users into our internal system which is great because it saves us from manually inserting all the information. I also like how each team member has a profile where we can easily upload documents to their account for organization of files.