WhosOn Reviews

The ability to be able to use this to chat with customers/guest of the business website and also chat with coworkers.

There’s honestly nothing that I dislike about this.

Customer questions or concerns, just depending on what they have to ask.

Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents.

Not a reflection on the software but live chat can be a time consuming channel at times when you are small business.

A simple, straightforward application that opened up another contact channel for my customers. Allows for better customer service quickly in a digital world. As an digital agency have recommended this company to a number of my clients.

Allows our support representatives to effectively multitask by providing chat support while working on other tasks.

Limitation on active users that can use the application at one time. May be a licensing issue.

WhoOn was the first product of its kind that we've implemented and it has so far been a success.

Real-time client support via WhosOn chat. This allows us to problem solve with clients who are not available to request phone via support, e-mail or other methods.