WeTransfer Reviews

User Rating

1.9/5 (Based on 314 Ratings)

Rating Distribution

Excellent
15.9%
Very Good
2.9%
Average
2.2%
Poor
8%
Terrible
71%

User Sentiments

Ease of Use, Large File Transfer Capability, Fast Transfer Speeds, Secure File Transfer

Short Link Expiration Time, Unreliable File Transfer, Slow Upload/Download Speeds, Poor Customer Service

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Review Summary

Overall, users find WeTransfer easy to use and convenient for sharing large files. It is praised for its user-friendly interface, fast file transfer speeds, and generous free tier. However, some users have expressed concerns about the file size limit, security features, and occasional glitches. Additionally, the platform's pricing structure and lack of advanced features may not suit the needs of businesses requiring more robust file-sharing solutions.

Pros

Userfriendly interface: WeTransfer boasts an intuitive and easytouse interface, making file sharing a breeze.
Large file transfer capability: WeTransfer allows users to transfer large files up to 2GB for free, eliminating the need for cumbersome methods.

Cons

Limited storage space: WeTransfer's free plan only offers 2GB of storage, which can be insufficient for users who need to transfer larger files regularly.
Lack of advanced features: WeTransfer lacks advanced features such as file encryption and password protection, which may be essential for businesses handling sensitive data.

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Reviews

Salma N. Arzouni

June 23, 2025 Source: Trustpilot.com

I want to rate wetransfer highly

I want to rate wetransfer highly, not because their service is efficient, but also because I accidently subscribed for one year and I requested a refund and got it back within 24 hours. I think this kind of respect for the consumer is valueable. Thanks!

Micaela Comeau

May 15, 2025 Source: Trustpilot.com

I really appreciated working with…

I really appreciated working with Wetransfer. When it was time for me to cancel because I wasn't using my account as much, I had a 14 day buffer to cancel after the payment went through, and the refund process was very easy. Using wetransfer was great. Still using it. Just sending smaller files, so using the free version now. The transition was quite easy. When things shift, I'll deffinately be getting the paid version again.

Daniel Baldwin

December 20, 2024 Source: Trustpilot.com

Good platform

Works properly for me, and they're constantly improving the platform. I use it to transfer media and deliver to clients in my professional videography practice.

moo999

December 8, 2024 Source: Trustpilot.com

We Transfer is brilliant

I'm astonished at the amount of negative reviews on this platform. WeTransfer is a brilliant service and I've used their free version for over ten years FAULTLESSLY! It does exactly what they say it does. Some of the reviews on here are from absolute whoppers! If you need to transfer large files, the process is sooo freaking simple... even for me and I'm considered old these days!!

Michael Moush

December 3, 2024 Source: Trustpilot.com

Great for transferring large files…

Great for transferring large files free. No fuss. You don't even need to log in. The link only lasts three days however. Of course you can pay an get more services

Victor Sanchez Frances

July 30, 2024 Source: Trustpilot.com

Customer support fantastic

Customer support helped me delete a file when I was a free customer so fast and with such a loving manners. I can only say you are great and wish every company would behave like you. Thanks

Mardochée Trofort

July 21, 2024 Source: Trustpilot.com

This tool is a game-changer

This tool is a game-changer for photographers! It’s hands down the fastest, easiest, and most efficient site I've used. Managing large files for photography has never been smoother. Both uploads and downloads transfers are easy!

Valeriu Macarov

July 6, 2024 Source: Trustpilot.com

Simply Amazing!

Julien Metz

June 26, 2024 Source: Trustpilot.com

I love them

I love them, I use them a lot, it is so convenient with them, continue the great work guys, this service for free is just great of you guys

sophie1989

April 24, 2024 Source: Trustpilot.com

Don't understand the bad reviews

Don't understand the bad reviews, used this for years and it has been amazing for free