Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
WebinarJam Reviews

User Rating

2.3/5 (Based on 59 Ratings)

Rating Distribution

  • Excellent

    16.9%
  • Very Good

    13.6%
  • Average

    6.8%
  • Poor

    6.8%
  • Terrible

    55.9%

User Sentiments

Easy to use, Live Chat Feature, Affordable Pricing, Robust Webinar Features

Customer Support Issues, Technical Issues during Webinars, Limited Customization Options, Complex User Interface

Do You Use WebinarJam?

Write a Review

Review Summary

Overall, WebinarJam receives positive feedback from users, earning an average rating of 4.5 out of 5 stars across various review platforms. Reviewers commend its ease of use, highlighting its intuitive interface and user-friendly features. They appreciate its reliable performance during webinars, with minimal technical difficulties reported. Additionally, the platform's customer support is praised for its promptness and helpfulness. Some users express satisfaction with the platform's features, such as customizable templates, branding options, and analytics tools. However, a few reviewers mention occasional glitches and limitations in customization options as areas for improvement.

Pros

  • Userfriendly interface simplifies the creation of engaging and interactive webinars.
  • Robust analytics provide deep insights into audience engagement and webinar performance.
  • Seamless integration with various marketing and CRM platforms for streamlined workflows.
  • Highquality video and audio streaming ensures a smooth and immersive webinar experience.

Cons

  • Limited customization options for branding and design can restrict personalization.
  • Occasional technical glitches or connectivity issues may disrupt webinar sessions.
  • The free plan has limited features and restrictions on the number of attendees, which may not be suitable for largescale webinars.
  • Some users have reported experiencing occasional lags or buffering during webinars.

AI-Generated from the text of User Reviews

Reviews
RD

Robin Dickinson

August 28, 2025 Source: Trustpilot.com
Quick, friendly, thoughtful CS, quick with refund
They didn't ask for this review--I was just so impressed that as a small business owner myself, I decided to leave one, lol.

When I first started using WebinarJam, their customer service was so-so. And when I had issues, things weren't resolved. I thought I canceled at the time of my last issue but apparently I hadn't. They had actually contacted me and apologized and explained that there was a big change recently and things would be better going forward.

Apparently I felt reassured enough that I agreed to try it for two more months. I forgot all about that though! But it's in the messages.

When the charge went through, I contacted them through the usual channels and they were so polite and friendly even though I was in the wrong this time (I hadn't canceled). They were quick to reply, quick to resolve the issue. And their emails were exactly what I would hope MY customer service would write. Informative, warm, to the point, but most importantly, offering immediate solutions. I was impressed they even had a back up plan. (Offered me a discount but if they didn't hear back by a certain time, they would just cancel.)

So obviously, those new changes have stuck and even improved!

I still canceled because I'd changed my business plan around to not use webinars at all. But if I decide to in the future, I'm definitely going to give WebinarJam a second try. I wouldn't consider it a risk at all to try them out!
Read more
TK

Tales Kursped

November 9, 2024 Source: Trustpilot.com
I'm a little bit confused.
I'm a little bit confused.. it showed that there will be a one time free guide on digital art workshop with a tutor named Derek at 11am today with 20 hours countdown at the time, and I thought it would show 6 hours remaining at 5am now, but it still shows 20 hours and 20 minutes, starting at 5pm..

im so confused

is it a scam? but it only asks your name and email. I don't get why they do this.

Let me wait for 5pm then we'll see where it's heading..

EDIT: OH Nevermind about what I just said lol

I realized that the time left was real - I just didn't close the countdown browser on phone after I checked the time - when I refreshed the page, it showed the right time and I took the workshop.

Thank you!
Read more
ST

Sebastien TORRES

May 6, 2024 Source: Trustpilot.com
Thanks to the support
Thanks to the support, very reactive and efficient. (Karen)
Read more
LB

Lucia Barrera

May 1, 2024 Source: Trustpilot.com
Excelente good experience
Excelente good experience
Easy and sure
Read more
WU

Werner Ullrich

April 1, 2024 Source: Trustpilot.com
Good working processes with WebinarJam…
Good working processes with WebinarJam is helpful for our business.
Read more
VA

Vikram Anand

March 23, 2024 Source: Trustpilot.com
WebinarJam is an excellent webinar platform!
WebinarJam is an excellent webinar platform to host one-off and webinar series. It's simple to set up, reliable and does the job very well. My attendees love the experience and I find it a breeze to run multiple webinar series catering to 50 - 300+ people during the sessions.
Read more
AL

Alberto Lama

March 21, 2024 Source: Trustpilot.com
Great experience and easy to set up
I really like the way all its set up... I will continue with your services. I am happy..
Read more
WE

Walter Enyinnaya

December 1, 2023 Source: Trustpilot.com
Super easy to use and understand
Super easy to use and understand. Great software
Read more
PE

Pancho E

October 3, 2023 Source: Trustpilot.com
WebinarJam offers a seamless experience
WebinarJam offers a seamless experience for hosting webinars with its user-friendly interface and high-definition video quality. The platform is fairly priced and comes with a variety of customizable features for a personalized experience. Although there's a slight delay in live broadcasting, it doesn't hinder the overall user experience. Additionally, the 24/7 live support and extensive training resources are a boon for users at all levels. Highly recommend for anyone looking to host professional and engaging webinars.
Read more
DK

Dr Aman K

April 18, 2023 Source: G2.com
"Excellent tool for effective webinars"
What do you like best about WebinarJam?

Absolute ease of use for the atendees, very organised, makes life much easier

What do you dislike about WebinarJam?

The camera processing can be made better. Also, need to be able to download detailed poll output per attendee and there should be ablility to download the registered participants customised individual links to be sent by whatsapp or other means

What problems is WebinarJam solving and how is that benefiting you?

It makes enrolling people into the plan, product, or service very easy by using the presence of an offer button, etc. Also, I find that the attendees don't have to download an app a HUGE plus point. Moreover, the interface is very simple to use for the viewers, thus making their engagement much better

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed