Vertice Reviews

> Onboarding was a breeze: they practically took care of everything for us. We just needed to upload inovices/contracts, vertice team took care of everything else. We were up and running in a week or so.

> Neat and easy-to-use dashboard: the vertice dashboard make it very easy to see the progress of each contract negotiations. Also our team gets reminders when a contract is near renewal.

> Attention from customer success: our success manager makes a great effort to touch base with us frequently to make sure everything is going smoothly

> Professional renewal negotiation team: reacts quickly, adaptable to our situation and preferences and trying to get the best deal out of it

Nothing so far. All our issues were quickly addressed and resolved.

Managing contract renewal and saving cost

The team at Vertice is passionate to help us control and save on our SaaS spending. They have become a partner to us, not just a vendor. The knowledge, negotiation and skill shown by the team at Vertice has helped us to not only save money, but to have a clear view of all our SaaS agreements, the owners of those agreements, and to have a 360 view of our costs. This really helps us to budget effectively and efficiently using the insights from the Vertice tool.

The onboarding process and Customer Support and assistance has been incredible, and helped us to very quickly implement and rollout the system.

Our users find the platform easy to navigate and use.

Nothing to dislike when you can save money, gain key SaaS benchmarking and have a full view of your Software spend!

Before implementing Vertice, we had no clear view of the software spend and usage in our business, we found it hard to do accurate budgets and forecasts as a result and needed to find a way to control and manage all SaaS with one tool

- Best market rates for renewal

- Dedicated team who manage SaaS relationships and renewals

- Easy intuative platform

Sometimes feel a bit in the dark on progress / status

- Purchasng & renewal benchmarking

- Best rates & market inteligence

- Renewal expertese and effort to negotiate

Expert help negotiating new and existing vendor contracts while also incorporating automated reminders via email and Slack to ensure you don't accidentally automatically renew contracts. Easily visualize your pipeline of upcoming contract renewals in Vertice's platform. Easy to implement and a great customer success team to ensure you're succesful.

Surfacing pricing benchmarks would be helpful.

Vertice is assisting us with optimizing our SaaS spend across our tech stack and across departments.

The team at Vertice have a can do attitude. They are very experiences in the areas they cover, with excellent industry knowledge and experience

Vertice are effectively now an extension of our team working closely with us on renewals, new business and best practice.

The Vertice platform is well designed, integrates with systems we have and provides timely data to guide contract agreement.

Vertice are excellent to work with - I do not have anything to dislike

Due to a reduced team side we are using Vertice as an extension of our procurement team, a role they fulfill very well.

The people! Everybody is super flexible and they also adapt to your needs.

Nothing really. Everything has been working well. Initially I think you will always have to understand and adapt to each other way of working but after that is savings and more savings.

Vertice is helping us with our renewals so we can have savings and get the best deal.

Vertice provides a clean and usable interface for managing our tools.

Vertice's industry knowledge and management of negotiations is a game changer - it saves us a lot of time and energy!

Right now there are a few minor tweaks that are being made to the product to improve it - once these are implemented, I will have no constructive criticism!

- The amount of time spent managing tools.

- The amount of time spent on renewing and negotiating tools.

- Understanding tool pricing benchmarks.

- Proactively flagging renewal / auto-renewal dates, allowing us to cancel or make critical contract changes to our tools.

What I find most helpful about Vertice is the collaboration dynamic, we've always had a great team culture here @ Babylon, and working with Vertice feels just like dealing with an extension of the team.

They are capable of handling the rapidly shifting business & stakeholder demands and are patient when there is a lack of clear direction.

The team has a good attitude, temperament, and willingness to support, we also appreciate their ideas.

I think the toughest aspect with these types of services (which will be tough for any service provider in this field to solve for) is:

'How do you replace the intangible institutional knowledge that an internal team would have built over time?'

Although I do not think there is an easy answer to this Vertice makes the effort to understand business needs carefully, and over time I'm confident they will develop the 6th sense of the unwritten rules of operating within Babylon.

Vertice help us to project-manage our complex renewal calendar and ensure that we are dealing with vendors in a timely manner in order to avoid putting ourselves into low-leverage situations.

We quantify the business requirements including sign-off criteria and allow Vertice to negotiate the commercial terms.

Our purchasing manager Alex did an amazing job in negotiating contracts with our SaaS partners. Would always include him again!

No downsides that I can think of so far.

Managing all SaaS contracts in one place and support in negotiating with the SaaS provides.

Organizational Excellence: One of the standout qualities of Vertice is how organized the team is. From the very beginning of our partnership, they demonstrated a structured and systematic approach to handling our contracts and negotiations. Their attention to detail and consistent processes have ensured that no vital information or deadline slips through the cracks, giving me peace of mind when managing contracts and renewals.

Proactivity and Diligence: Vertice's proactiveness is top-notch. They have consistently stayed on top of all our contracts and have been ahead of the game in identifying upcoming renewals or potential opportunities for negotiation.

Negotiation Expertise: Vertice has proven to be an expert in the field of negotiation. Their skilled negotiation tactics have resulted in significant cost savings for our organization, including a remarkable 25% reduction on a large vendor renewal.

Insightful Advisory Services: Vertice's approach of going beyond the basics of contract management. They have been a great advisory partner, always ready to discuss alternative tools for our revenue tech stack as we focus on efficiency across our teams.

Nothing to report at this time as we've been very satisfied with the partnership thus far.

Vendor Management: Will manage and handle all interactions and communication with vendors

Contract Negotiation: Will optimize cost reduction and favourable terms on all contracts and renewals

Efficiency: Increase Tech Stack Spend Efficiency across all revenue teams