Verbit Reviews

As a highed ed institution, when we provide captioning, it must meet ADA standards, which means a human checks the captioning generate by AI. Generally Verbit provides an excellent turnaround time on captioning. This is especially important when students with accommodations are waiting for a captioned video. Accuracy is outstanding. As a medical institution, there are a multitude of technical terms. We can provide documentation to Verbit of terminology that the human checkers may not be familiar with, in order to enhance the accuracy of the captioning.

As stated initially, overall we are please with Verbit. On rare occasions there is a lag in turnaround time for captioning. I am not sure how to resolve this issue, just brininging it to Verbit's attention.

Providing ADA compliant captioned videos for students. They are also worked with Canvas to provide integration of Verbit with Canvas Studio.

A few things I like about Verbit are its user-friendly interface, accurate ASR, and customer-oriented approach. I use it every day; it's integrated into our system.

Verbit does not offer a peer-to-peer service; you need to sign a contract in order to use it.

Verbit helps us transcribe recordings of our seminars.

On top of the excellent customer service, Verbit is easy to use and easy to integrate with our other systems, and they offer a wide range of services.

Thus far, I have not found anything to dislike about Verbit.

Verbit is providing edited captions for previously recorded videos for our accessibility conference. They are also providing live captioners for the conference and edited captions post-production. This is a tremendous weight off of my shoulders as I am a department of one. This frees me up to focus on projects of broader scope.

.Easy to use, navigate, and quick transcription services

UI could be a little more user friendly and intuitive

Helping me transcribe videos with a very quick turn around time so

I first used Verbit during the COVID-19 lockdowns in 2020. My college was required to go fully online with all our classes, and this meant making hours of lecture videos. But to comply with regulations, we needed captions, and properly and accurately captioning a video takes almost double the length of any given video. So, using Verbit saved me hours and hours of time. Instead of spending time watching and rewatching my videos for captioning, Verbit consistently produced near perfect captioning for all my videos, always getting my files back within a business day. Verbit is easy to use as it produces many different file types that are compatible with popular services like YouTube. I don't know what I would have done without it. I highly recommend it to anyone who quickly needs accurate captions for their videos without any hassle.

There is nothing about Verbit I dislike. It was easy to learn, easy to use, and super convenient.

My college is required to have accurate captions for all videos used in our course lectures. Verbit quickly and easily transcribes captions for videos and saves hours of work per video.

I really like the ability to schedule live captioning via a webpage. This makes it very easy to see what is scheduled and what needs scheduled.

We had an issue with a file transfer one time but Verbit worked to resolve the issue.

We are required to caption certain shows and Verbit makes it easy.

When I get my jobs back they require little to no changes and customer support is always easy to contact and willing to help.

Sometimes words or sentences are missing

Helping me with transcribing legal audio quickly and efficiently

Overall, this is great for quick closed captioning and accessibility! The timeliness is really efficient, especially when working on videos on a deadline. It is really helpful that it connects to different video players as well, so you are able to find your video on the service you use instead of having to upload it. For example, Vimeo, and once closed captioning is updated on your video, it is updated anywhere that video is saved.

One downside of using Verbit is sometimes a video will fail captioning, and it is unclear why. It could be the formatting of the video or another reason, but once must do some digging.

Verbit'sclosed captioning service provides accessibility to our videos, which in return , helps support our students.

The fantastic customer support and willingness to get perfect captioning

Needs more help with medical jargon and thick accents.

This has helped keep our university in compliance with the state's ADA requirements for media.

Verbit customer service is superb! There is no time that I contact them that my problem is not resolved and in a very timely manner! I have been a johnny come lately with making requests and they always do their best to accommodate. There has not been even one time that they have not been able to meet the accommodation need. My students have only good things to say about the service and they are always looking to improve the product and services available to partners. Absolutely love my rep, David! Can't say enough good things about him. Keeps me abreast of new developments and takes my ideas back to the team. Absolutely love the new GenV. I think our students will love its features as well given that it will help them with studying!!

There are two things that I dislike and they are 1) quarterly billing is not really quarterly; if you go over what they billed you, they still bill you before the next quarter. And 2) If you schedule late and make a mistake it becomes semi-permanent cost-wise. You have to reach out to your rep to get charges removed though you just made the request a minute ago, and you just made a mistake and want to correct it. So be very careful when scheduling late appointments to check and recheck everything!

Verbit captioning has provided our increasing number of students with deafness and hearing impairments access to all of their remote classes. Staff have access to our zoom meetings of which their are many and families and other members of the university community have access to our Town Halls and broad meetings used to disseminate information to the university community. Some of our faculty have used Verbit to caption online conferences sponsored by the university. We have used it for our online Student Orientation Programs and student organizations have used Verbit for remote events and activities. It has been great to see all of our university community included in our online presence.