TrustSpot Reviews

The system collects tons of content. Reviews, photos, videos, QA. Our review response rate is 22%. It's automated so I don't have to spend time on it. The Instagram curation is nice too, as well as the Google Shopping integration.

Support is really good: live chat answers very quickly. The widgets that go on your site are very fast.

Wish there were more widget layout display options. Wish it had Zapier integration but I'm told its in the works.

Offer coupons in exchange for photos (or award points through Lootly loyalty), then tell them about it in the review email subject line and body. It massively increases the amount of photo submissions you get. Doing this really boosted our photo collection rate. Also: take advantage of their design team... they will customize the widget CSS however you want to match your site.

Trying to collect UGC (user generated content). TrustSpot is the best app we've tried for this use case that didn't want $1000 per month. The benefits are greatly increased conversion rate and sales, as well as Google Shopping CTR increases.

Very easy to use, offers the same functionalities as Yotpo for a 1/4 of the price. The Support is 24/7 ultra responsive and on point.

- Easy to use

- Clean inteface

- All the functionalities an e-commerce website needs

- Trusted by Google for rich snippets

- Best value (all the competitors are charging out-of-their-mind prices)

- Lightning fast support

Nothing to dislike. If there would be a wish, it would be maybe for more customization.

Don't waste your money with the other ones. It's a review system, not a NASA program. Not worth all the money the other ones are charging.

We had a paid Magento extension before and it was unusable due to Spam. We looked for trusted review systems but they were all insanely expensive. The competitors don't even display their prices on their website which is beyond annoying. We had a demo with Yotpo, nice but they wanted $8K upfront. We finally found Truspot, they were great. Showed their prices on their website. The system is straightforward, clean and easy to use. Really happy.

TrustSpot has been very easy to implement with our current software, so that customers get an opportunity to provide public, impartial feedback after interacting with our customer service team. The pricing is very reasonable, and the reviews and widgets are well designed and easy to put on our website

I would love if they were a google adword partner for reviews so that we could use the reviews and ratings in adword campaigns

We wanted to find a way to collect and present verified reviews of our company and service, so that we could better promote our highly rated service team. It was easy to implement on the website, and we now get the star ratings on organic google searches!

I really enjoy how easy it is to manage the control panel and setup.

Wish the price can be lowered sometimes or even a discount. It is more pricey than the competitors.

If you are looking to increase SEO traffic, google snippets, and also ask your customers for reviews.

It is to enrich my ecommerce website. I needed a software/website to collect permanent reviews from customers. I realized it helped with SEO and also search engine.

Easy to integrate into existing website via iframe or bcc on email.

I received a 'no credits left' email every 5 minutes for almost 24 hours before customer services acknowledged and fixed the error (I also *did* have credits available).

Lack of reviews - but platform didn't work so no benefits realised.