Tribe Community Platform Reviews

- Extensive onboarding process with customer success.

- Continued platform innovations and considerations for the product roadmap--Bettermode listens to their customers.

- Customer success seems genuinely interested in helping me reach my goals with my community.

- Quick responsiveness.

- Very open to feedback and ideas

- Extensive knowledge base resources, webinars, etc.

- Bettermode uses their platform to support its customers' communities.

- No negative experiences working with Bettermode team.

- Bettermode is helping our customers by providing more opportunities to engage with our team.

- Customers can learning about and using our products by accessing readily available knowledge base / resources within our community.

- Propagating knowledge to whole team within our customer organizations might reduce repetitive support tickets requesting the same input.

The Bettermode platform is feature rich and flexible, which makes deploying your new social site easy and creative. The team at Bettermode is also great to work with.

Candidly, the worst thing about the product is the name. I like Tribe better, but it doesn't matter since we're white labeling their product.

In a few short months, we have built out a robust community that delivers:

1. Customer Collaboration

2. Documentation Delivery

3. Learning & Development

4. Social Good Platform

A comunidade possui vários recursos configuráveis e de fácil entendimento. O Seo também é configurável.

Poucos relatórios, mas geralmente eles implementam o que é sugerido.

Listagem de envio de convites pelos membros da Comunidade.

№1 the ease of use of "Design Studio" which basically allows you to customize the community using block-based builder.

№2

The platform has all in-built we needed features for a community.

№ 3

It priced about 1/2 of what the competitors were asking!

Can't come up with anything at the moment.

it has comprehensive API which allows developers to build custom solutions on top of the platform, in case we want to develop custom solutions ( in the future)

Collecting feedback and keeping the community engaged and excited.

It helps us connect to our customers in a deeper way and allows us to learn about their needs and how to serve them better.

I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value.

I like that right when I'm about to say "Hmm..I wish they had this feature", the product team releases a video showcasing that they are literally ACTIVELY creating that feature. It's like they know what I'm thinking before I even think it.

Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once.

Elegant appearance, full of function, easy to manage and customize the platform.

The old version 1.0 is full of functions. We are going to move to version 2.0 and it is still lacking some functions, especially the language that makes my community is more frustrated because our community is not the native English speakers.

I want to write a blog but that doesn't have good contact and relationship with the clients. The community with a news feed function is a suitable solution that helps me and my client understand each other.