TravelPerk Reviews

User Rating

3.7/5 (Based on 472 Ratings)

Rating Distribution

Excellent
60.4%
Very Good
7.4%
Average
2.3%
Poor
3.4%
Terrible
26.5%

User Sentiments

User Friendly Interface, Excellent Customer Support, Comprehensive Travel Inventory, Streamlined Booking Process

Inaccurate Travel Information, Flight Cancellation Issues, Difficulties with Booking Changes, Limited Hotel Options

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Review Summary

TravelPerk garners mostly positive reviews across various platforms. Users applaud its user-friendly interface, comprehensive travel management capabilities, and excellent customer support. The platform's ability to centralize all travel-related activities, including booking flights, hotels, and ground transportation, is highly appreciated. Reviewers also praise its robust reporting and analytics features, which help businesses optimize travel expenses and make informed decisions. However, some users have reported occasional glitches and technical issues, highlighting the need for continuous improvement in the platform's stability. Overall, TravelPerk is regarded as a reliable and efficient solution for businesses seeking a streamlined and cost-effective travel management system.

Pros

Streamlined business travel management with centralized control and realtime insights.
Userfriendly interface simplifies the booking process for employees, saving time and hassle.
Integrates with major travel providers, offering a wide range of options and competitive pricing.
Robust reporting and analytics capabilities provide valuable insights for travel optimization.

Cons

Occasional technical glitches or system downtime can disrupt the booking process.
Limited customization options for certain features may not meet specific business needs.
Some users have reported issues with customer support responsiveness and resolution time.
The platform may not be suitable for companies with complex travel requirements or extensive travel policies.

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Reviews

Clare Watts

December 28, 2025 Source: Trustpilot.com

I have now booked 3 work trips with…

I have now booked 3 work trips with Perk, incorporating flights, hotels and trains. It's a really user friendly platform, very straightforward and allows for easy comparisons. Once booked, I love that everything sits together in one app and I can see all elements of my trip in one place. It even updates the flight departure gate before the airline or the airport. It's a fantastic experience for travellers, I just wish I could use it for my personal travel as well!

wen

December 18, 2025 Source: Trustpilot.com

Team was great in helping me resolve…

Team was great in helping me resolve the issue. The help was targetted at my situation.

Unchulee

December 17, 2025 Source: Trustpilot.com

Easy to access and clear information

It is easy to access and provides clear information. The booking was already on record before I made a formal booking, so I didn’t need to submit my request again.

Geetha Retnasingam

December 1, 2025 Source: Trustpilot.com

Very easy to use

Very easy to use. I used it for the first time and it was good.

Joanna Hartle

November 30, 2025 Source: Trustpilot.com

Really easy booking and approval system

Marge

November 27, 2025 Source: Trustpilot.com

This was a very easy to use system

This was a very easy to use system. Worked very well, tickets emailed to me once confirmed. I would be happy to use it again.

Andrew Pick

November 25, 2025 Source: Trustpilot.com

Training accommodation

From the first contact to the reservation email, i was kept up to date regularly throughout the procedure. I would highly recommend travel perk for all your travel needs

Louise

November 24, 2025 Source: Trustpilot.com

A stress free experience with only…

A stress free experience with only minimal input from me ,everything else was organised for me.

Peter Wairagu

November 23, 2025 Source: Trustpilot.com

I am impressed by the ease of using the…

I am impressed by the ease of using the system. I easily booked my flight and place of stay. Perk kept me updated on flight dates, check-ins and place of stay. Very efficient and hence 5 stars

Miguel

November 16, 2025 Source: Trustpilot.com

it's so easy and comfortable to book a…

it's so easy and comfortable to book a business trip, at least for the employee.