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Trainual Reviews

User Sentiments

User-friendly interface, Effective for onboarding and training, Comprehensive training resources, Efficient organization and accessibility of information

Limited quiz question types, Occasional software bugs and glitches, Limited content customization options, Lack of advanced reporting features

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Review Summary

Reviewers appreciate Trainual's user-friendly interface and comprehensive features for creating and delivering training materials. They also value its ability to track employee progress and measure the impact of training programs. However, some users expressed concerns about the cost and occasional technical difficulties. Overall, reviewers recommend Trainual as a valuable tool for businesses seeking to improve employee training and development.

Pros

  • Userfriendly interface simplifies onboarding and content creation.
  • Robust analytics provide insights into employee engagement and training effectiveness.
  • Centralized platform for training materials ensures consistency and easy access.

Cons

  • Limited customization options may not suit all businesses' specific needs.
  • Occasional technical glitches can disrupt training sessions.
  • Some users report a lack of advanced features for complex training requirements.

AI-Generated from the text of User Reviews

Reviews
AC

Alyson Caffrey

February 25, 2025 Source: Trustpilot.com
Trainual is fantastic
Trainual is fantastic!

A great central location for all your company information and truly the way to get everyone on the same page.

Great for centralizing remote locations or standardizing multiple location facilities.

Also super easy to use and interact with.
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MR

Marni R

February 11, 2025 Source: Trustpilot.com
Company-wide knowledge sharing
Implementing Trainual in our company is one of the best investments we've made. The level of detail and specification you can go into on the platform is incredible. Trainual allows all of our Teams to have access to policies and procedures across the board so that everyone knows who is responsible for what and what the process for various matters looks like so that there is true accountability in place. We strongly believe in knowledge sharing as a company so that there is context and reasoning behind each situation we deal with and Trainual makes it easy for everyone to access the information database. We are also able to keep our Teams on their toes and in the know with updated/new processes with regular quizzes and a user friendly interface that everyone can learn easily. Trainual is quickly becoming a very heavily relied on application we use in our day to day workflow, and I'm very grateful for it!
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CK

Cortney Keene

February 10, 2025 Source: Trustpilot.com
The thoughtful design of the platform…
The thoughtful design of the platform paired with the responsiveness of the team to support needs and feedback makes our experience wonderful.
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MW

Michelle Nostrant Waddell

February 7, 2025 Source: Trustpilot.com
Trainual is an absolute game changer!
Trainual is an absolute game changer! It has saved myself and our staff from so many meetings and repetitive trainings. Now staff can complete training materials in their own timeframe and always have something to refer back on for a refresher!
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ME

Maria E

February 7, 2025 Source: Trustpilot.com
Trainual is Amazing!
Trainual is amazing for Onboarding and employee training. Everyone learns differently and this platform gives you the best of all worlds to have written content, pictures, videos, etc. They are continually improving the platform with new enhancement
Everyone that you interact with is amazing! The success coaches are always available to help you when needed.
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A

Alex

February 6, 2025 Source: Trustpilot.com
Trainual continuously blows me away
Trainual continuously blows me away. Their customer service is attentive and ensures that any issues me or my company have ever had are solved quickly. They provide spaces for customers to work with each other and their teams to ensure everyone's platforms are built exceptionally well. They regularly provide incredibly useful product updates and ensure that the updates are tested by actual users before implementation. It is also a nice benefit to be apart of those tests as a user and help the Trainual team ensure what they add to their system is something customers want.

Trainual and their team is attentive to their customer's needs and work tirelessly to ensure that everyone can efficiently and effectively manage their processes and train their business.
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LS

Lyndon Smith

January 31, 2025 Source: Trustpilot.com
5 Stars – Outstanding Experience as a Certified Consultant
I’ve been working with Trainual for about a year and a half now as a Certified Consultant and Partner, and I remain thoroughly impressed with both the platform and the team behind it. Trainual stands out as a progressive organization that genuinely listens to user feedback and actively incorporates improvements into their product. Their support team is phenomenal - responsive, knowledgeable, and always ready to help in a pinch.

One of the standout aspects of Trainual is how they continually invest in their certified partners. Through regular training sessions, educational resources, and open channels of communication, they ensure consultants like myself feel equipped to deliver maximum value to our clients. This level of support not only fosters our professional growth but also makes a lasting impact on the organizations we serve.

Beyond their commitment to partners, Trainual has proven itself to be an invaluable tool in my own service offerings. By integrating it into client engagements, I’ve seen remarkable transformations: from quadrupling revenue within a year to expanding teams fivefold. Clear, well-documented systems and processes lead to sustainable growth and a workplace culture of accountability - benefits that can be traced directly back to the clarity and structure Trainual provides.

As for the platform itself, its intuitive user interface was what first caught my attention. The ease of navigation makes it a delight for both new users and organizations looking to scale. It’s truly a solution that simplifies complex processes and empowers teams to operate at their best.

Kudos to Chris Ronzio and the entire Trainual team for creating a dynamic product and backing it up with exceptional support. Thank you for continually refining the platform and for making it so easy to champion Trainual as a trusted partner. Here’s to many more successes together!
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SS

Scott Schneider

November 18, 2024 Source: Trustpilot.com
Excellent Support from the Very Start!
From the very beginning, they have been there to support us with various training sessions, one-on-one video meetings, and even helping us create some content. They have also been incredibly helpful whenever we needed assistance. It has been an amazing experience working with everyone at Trainual.
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JS

John S

February 22, 2024 Source: G2.com
"Finally fulfilling every dream I have ever had when it comes to training our team."
What do you like best about Trainual?

I do like that it is very user friendly. I like how easy it is to put new content in and push it out to the teams.

I love the GIFs and how it makes my teams want to learn.

The app is really easy to use. Also, the fact that I can see how far everyone is when it comes to completion is very much appreciated.

What do you dislike about Trainual?

I wish you could incorporate signatures.

Also, I wish the tests had more options as they are very one dimensional.

I wish you could have more options when it came to security roles. I wish someone could request to add a user without having access to change content.

Recommendations to others considering Trainual:

It is a very good product, but as with anything the more you put into it the more you will get out of it. It doesn't magically fix all your problems. You still have to work hard to get everything where you want it, but I am already seeing how much it is positively changing our business.

What problems is Trainual solving and how is that benefiting you?

We are able to make changes quicker. Also, everyone is on the same page at the same time. We are able to give the employees their training manual and policy book at the fingertips 24/7

We were able to incorporate bios for our corporate team. (Got this idea from one of your templates) Our employees have said this is their favorite part and they love being able to connect more with our ownership.

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JL

Julie L

January 8, 2024 Source: G2.com
"The best way to train your employees!"
What do you like best about Trainual?

Trainual has made onboarding our new employees a breeze! We have uploaded all our policies and procedures and can easily track what has been completed. We also added quizes as well to test! Policies are also super easy to update! Customer service has been wonderful as well anytime we have a question. Overall a great timesaving addition to our company procedures!

What do you dislike about Trainual?

No dislikes for us! We have found it easy to use!

What problems is Trainual solving and how is that benefiting you?

Trainual is solving how we track what SOP's our employees have read

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