Ticket Tailor Reviews

User Rating

4.6/5 (Based on 595 Ratings)

Rating Distribution

Excellent
83.4%
Very Good
8.1%
Average
0.8%
Poor
1.2%
Terrible
6.6%

User Sentiments

User-Friendly Interface, Affordable Pricing, Excellent Customer Service, Extensive Integrations

Mobile App Issues, Limited Design Customization, Complicated Ticket Management, Lack of Advanced Features (e.g., Seating Charts)

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Review Summary

Users find the ticketing process very easy, and often praise its user-friendly interface and customer support. For event organizers, it simplifies the process of creating events, selling tickets, managing attendees, and accepting payments. The software also has several features that help with promoting events and increasing ticket sales. Where concerns arise, it's typically about the feature set. Some users feel it lacks specific advanced features commonly found in more expensive ticketing systems. Others noted difficulty with customization and finding help with technical issues.

Pros

Simple user interface, easy ticket creation, and customizable templates.
Efficient event management with features like seating charts and guest lists.
Robust reporting and analytics provide valuable event insights.
Excellent customer support with quick response times.

Cons

Limited integration options with thirdparty platforms.
Occasional technical glitches and bugs reported by users.
Some users have experienced difficulty with the mobile app's functionality.
Pricing may be higher compared to some competitors.

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Reviews

St Ives Orchard

January 16, 2026 Source: Trustpilot.com

Intuitive

Intuitive, adaptable and functional.

Daija Peeler

January 10, 2026 Source: Trustpilot.com

Affordable, Intuitive, and Actually Thoughtful

I loveee Ticket Tailor and everything (that I know) they stand for. I love that they’re a certified B-Corp, how easy and intuitive the platform is to use, and all the features it offers—memberships, box office, promo codes, email broadcasting. Most of all, I love the lower cost to sell tickets and the opportunity for charitable organizations to keep as much of their money as possible. The reason we use Ticket Tailor (and made the switch from EventBrite) is because they align with the values of our org and where we're doing. I really appreciate what they’re doing and wish them nothing but success and longevity :)

P.S. I’m officially a Ticket Tailor advocate now and tell anyone who hosts events to use their platform!!!!

Wonder Stump

January 6, 2026 Source: Trustpilot.com

Beautiful interface for guests

Beautiful interface for guests, and easy to manage on the back end. Great reporting features and fantastic pricing!

Vera Daniels

January 4, 2026 Source: Trustpilot.com

super intuitive platform

super intuitive platform, AI assistant is also very helpful

RICHARD GODFREY

January 3, 2026 Source: Trustpilot.com

Easy to use

Easy to use, even for a novice

Martin Ashley Cox

December 29, 2025 Source: Trustpilot.com

Much better than the "Brighter" option.

I have used another "Brighter" option, here my experience seems seamless. I found to system easy to use and best of all I could use the 15 minute time slots to great effect. We operated a Charity Santa Grotto. I am from The Rotary Club of Maidstone, Kent. UK.
Easy to set up and easy to link to Bank and Social media. Customers scanned the QR code at the Elf desk and were in seeing Santa before you could say "Elf on a Shelf". Thank you Ticket Tailor.

Muslims in Rail

December 23, 2025 Source: Trustpilot.com

It’s simple

It’s simple, easy to use and pays out quick. What more can you ask?

Emma King

December 22, 2025 Source: Trustpilot.com

Highly recommend!

I found Ticket Tailor easy to set up & great for updates. I will definitely use Ticket Tailor for all my events.

One downside is i would like to be able to sort in time order so that I have the check in list ready.

Chair of LAWPC

December 21, 2025 Source: Trustpilot.com

Everything is pretty self user friendly.

Everything is pretty user friendly.

Bianca Miero

December 17, 2025 Source: Trustpilot.com

Great app and team

The TT team are helpful and the app is great help for us