get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
Software
AI Visibility
/*
Loading...
*/
Sysomos Reviews

User Rating

3.9/5 (Based on 244 Ratings)

Rating Distribution

  • Excellent

    23.4%
  • Very Good

    50.8%
  • Average

    19.3%
  • Poor

    4.9%
  • Terrible

    1.6%

Do You Use Sysomos?

Write a Review
Reviews
US

User in Computer Software

May 28, 2019 Source: G2.com
"Great platform integrated within the Meltwater suite"
What do you like best?

Takes a deeper look at social media metrics that you cant find in basic social platforms

What do you dislike?

Platform seems a bit out of date in terms of UI. Needs a makeover

Recommendations to others considering the product:

Great for listening and basic scheduling

What problems are you solving with the product? What benefits have you realized?

Social scheduling, listening, and analytics all in one platform.

Read more
May 27, 2019 Source: G2.com
"Great platform integrated within the Meltwater suite"
What do you like best?

Takes a deeper look at social media metrics that you cant find in basic social platforms

What do you dislike?

Platform seems a bit out of date in terms of UI. Needs a makeover

Recommendations to others considering the product:

Great for listening and basic scheduling

What problems are you solving with the product? What benefits have you realized?

Social scheduling, listening, and analytics all in one platform.

Read more
US

User in Information Technology and Services

February 7, 2019 Source: G2.com
"Sysomos - Amazing platform"
What do you like best?

Sysomos is amazing at monitoring media mentions overall. It pulls in data from everywhere. I also love that there is a query builder -- so if you're not great at building queries to help you search for what you're looking for, there is a tool built-in that will help you develop the query for your search. I also love all the analytics tools -- such as influencer identification. It's really helpful in finding out whether search results are relevant to the company.

What do you dislike?

It can be difficult to build specific queries - so if you don't know to eliminate some words, unrelated results can be pulled into searches. However, it's trial and error - so overall, this doesn't bother me. I find Sysomos extremely useful.

Recommendations to others considering the product:

Sysomos is great for real-time media monitoring and results. I love the immediacy of the product and the information/results it provides. It's also able to recognize influential accounts to help users understand who's talking about a specific topic or area of interest.

What problems are you solving with the product? What benefits have you realized?

Sysomos helps us quickly find information on specific queries. Instead of building dashboards (which, it can also do), if something happens that I need information on immediately, I can put that into Sysomos and find out how it's trending. I can also then watch over time to see how stories gain traction. It gives immediate results, which is important for crisis management.

Read more
February 6, 2019 Source: G2.com
"Sysomos - Amazing platform"
What do you like best?

Sysomos is amazing at monitoring media mentions overall. It pulls in data from everywhere. I also love that there is a query builder -- so if you're not great at building queries to help you search for what you're looking for, there is a tool built-in that will help you develop the query for your search. I also love all the analytics tools -- such as influencer identification. It's really helpful in finding out whether search results are relevant to the company.

What do you dislike?

It can be difficult to build specific queries - so if you don't know to eliminate some words, unrelated results can be pulled into searches. However, it's trial and error - so overall, this doesn't bother me. I find Sysomos extremely useful.

Recommendations to others considering the product

Sysomos is great for real-time media monitoring and results. I love the immediacy of the product and the information/results it provides. It's also able to recognize influential accounts to help users understand who's talking about a specific topic or area of interest.

What business problems are you solving with the product? What benefits have you realized?

Sysomos helps us quickly find information on specific queries. Instead of building dashboards (which, it can also do, if something happens that I need information on immediately, I can put that into Sysomos and find out how it's trending. I can also then watch over time to see how stories gain traction. It gives immediate results, which is important for crisis management.

Read more
UA

User in Marketing and Advertising

October 1, 2018 Source: G2.com
"Excellent Tool, Amazing Account Managers"
What do you like best?

Yes - the tool is great. I love that I can schedule and publish posts, monitor mentions, and search for digital mentions.

What keeps me as a client is my amazing account managers: Pam Huck, Margot Underdown.

What do you dislike?

I love the tool and I don't care as much about the design, but I am sure other clients do.

What problems are you solving with the product? What benefits have you realized?

Marketing awareness of brand and products by way of the social publishing tool. In addition we use the listening/search dashboards to keep tabs on our competitors, brand perception, and how campaigns are performing.

Read more
September 30, 2018 Source: G2.com
"Excellent Tool, Amazing Account Managers"
What do you like best?

Yes - the tool is great. I love that I can schedule and publish posts, monitor mentions, and search for digital mentions.

What keeps me as a client is my amazing account managers: Pam Huck, Margot Underdown.

What do you dislike?

I love the tool and I don't care as much about the design, but I am sure other clients do.

What business problems are you solving with the product? What benefits have you realized?

Marketing awareness of brand and products by way of the social publishing tool. In addition we use the listening/search dashboards to keep tabs on our competitors, brand perception, and how campaigns are performing.

Read more
MC

Meredith C

February 25, 2018 Source: G2.com
"My go-to media intelligence solution"
What do you like best?

It handles Arabic well, it's easy to use, fast to implement and is reasonably priced

What do you dislike?

The API/walled garden issues others also face

What problems are you solving with the product? What benefits have you realized?

Deliver actionable insights for audience-centric marcomms strategies

Read more
February 24, 2018 Source: G2.com
My go-to media intelligence solution
What do you like best?

It handles Arabic well, it's easy to use, fast to implement and is reasonably priced

What do you dislike?

The API/walled garden issues others also face

What business problems are you solving with the product? What benefits have you realized?

Deliver actionable insights for audience-centric marcomms strategies

Read more
AC

Agency in Public Relations and Communications

November 28, 2017 Source: G2.com
"The bese media monitoring tool I've used"
What do you like best?

Sysomos had everything I needed it for -- superior coverage of social and traditional media, all in a very easy to use platform.

What do you dislike?

There were some initial issues when transitioning from the Sysomos 1.0 to 2.0 platform.

What problems are you solving with the product? What benefits have you realized?

We previously had a sub-standard media monitoring tool, which Sysomos helped fix.

Read more
November 27, 2017 Source: G2.com
The bese media monitoring tool I've used
What do you like best?

Sysomos had everything I needed it for -- superior coverage of social and traditional media, all in a very easy to use platform.

What do you dislike?

There were some initial issues when transitioning from the Sysomos 1.0 to 2.0 platform.

What business problems are you solving with the product? What benefits have you realized?

We previously had a sub-standard media monitoring tool, which Sysomos helped fix.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed