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Stripe Payments Reviews

User Rating

1.5/5 (Based on 39 Ratings)

Rating Distribution

  • Excellent

    7.7%
  • Very Good

    2.6%
  • Average

    0%
  • Poor

    10.3%
  • Terrible

    79.5%

User Sentiments

Ease of Use, Extensive Integrations, Robust API, Comprehensive Documentation

High Transaction Fees, Slow Payouts, Account Freezes/Holds, Limited Customer Support

Do You Use Stripe Payments?

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Review Summary

Overall, users praise Stripe's user-friendly interface, ease of integration, and robust security features. They appreciate the platform's seamless payment processing capabilities, customizable payment forms, and comprehensive reporting tools. Additionally, users commend Stripe's excellent customer support, quick response times, and willingness to assist with any issues. While some users mention occasional technical glitches or integration challenges, they generally express satisfaction with Stripe's overall performance and reliability.

Pros

  • Seamless integration with major platforms: Facilitates easy integration with ecommerce platforms, payment gateways, and accounting software.
  • Robust security features: Adheres to industry standards and offers fraud prevention tools, tokenization, and endtoend encryption for secure transactions.

Cons

  • Limited customization options: Lacks the flexibility to tailor checkout experiences or modify payment flows extensively, making it less suitable for businesses with unique requirements.
  • Occasional outages and downtime: Users have reported instances of service disruptions and outages, leading to potential revenue loss and customer dissatisfaction.

AI-Generated from the text of User Reviews

Reviews
EW

Ethan W

January 21, 2026 Source: Trustpilot.com
Best for online payments
Best for online payments, no idea why it has 1.6 stars.
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P

Pavlina

January 20, 2026 Source: Trustpilot.com
Stripe is a very impressive platform
Stripe is a very impressive platform, well developed functionalities, rich list of options for external integrations, if you need such. It’s a very modern platform that is easy to use. We lately needed to contact customer service and that experience was also superior.
Compared with some of their rivals, Stripe is just a different level. Strongly recommend 🤩
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JM

Jeslin Martin

January 8, 2026 Source: Trustpilot.com
Great Support and Easy Payments for Small Businesses
Stripe has been very helpful for my small business. The system is easy to use, payments are smooth, and everything feels safe and reliable. I also want to mention the gentleman who assisted me when I needed help — He was very kind, patient, and explained everything in a simple way, which I really appreciated as a small business owner. Overall, Stripe has made handling payments much easier for me, and I’m happy with the service.
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BI

B.A. I

January 12, 2024 Source: G2.com
"My go to payment processor"
What do you like best about Stripe Payments?

Not only is stripe easy to use and easy implements the support has been amazing. We use it on a frequent basis to capture payments from customers on our products and services. The number of features is has to integrate with other applications in our business has been a great benefit as well.

What do you dislike about Stripe Payments?

If I did have a dislike about stripe it would be the transaction fees that can take a nice chuck of the profit when selling hihj-ticket items.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe is solving our problem taking payments. It has a nice setup and integrates well with our funnels and websites allowing us to get paid immediately.

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RM

Rodrigo M

January 3, 2024 Source: G2.com
"Got started fast and integrate with my ecommerce store"
What do you like best about Stripe Payments?

easy to integrate and use, low fees and good promotions

What do you dislike about Stripe Payments?

the reporting could be better, everything else works as I would expect

What problems is Stripe Payments solving and how is that benefiting you?

Process payments from my webshop

Read more
RL

Reuvan L

December 30, 2023 Source: G2.com
"Stripe is wonderful to deal with."
What do you like best about Stripe Payments?

They are responsive and have excellent rates. They also have placed no limits on the amount I can charge. This give me much flexibility beyond what the competitors offer.

What do you dislike about Stripe Payments?

Not having one specific account manager and having to rely on a different agent each time a problem has to be addressed is somewhat cumbersome. It would be great if we could get a designated account manager.

What problems is Stripe Payments solving and how is that benefiting you?

The key problem has always been that their competitors do not allow us to make large charges and some of our donors are capable of donations which exceed the limits place by other companies.

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AM

Angie M

December 22, 2023 Source: G2.com
"Stripe - Great Way to Run an Ecommerce Business"
What do you like best about Stripe Payments?

The best thing about working with Stripe is how streamlined, straightforward and EASY the system is to use for both me, the business owner, and my customers.

What do you dislike about Stripe Payments?

I do find Stripe Payments interest fees have increased over the years which makes it difficult to use for small businesses.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe Payment makes it easy for mainly eCommerce businesses to sell their products/services through our websites allowing our customers to pay the way they prefer online while ensuring security and easy of use. It helps my businesses greatly by being able to depend on my payment gateway service AND trusting that my clients can seamlessly process their payments ultimately helping my businesses grow.

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MF

Mohammed F

December 19, 2023 Source: G2.com
"Seamless and Secure"
What do you like best about Stripe Payments?

The integration process was smooth, and the platform provides a user-friendly interface that simplifies managing transactions. The dashboard is intuitive, making it easy to track payments, view analytics, and gain insights into my business's financial performance.

What do you dislike about Stripe Payments?

While my experience with Stripe Payments has been overwhelmingly positive, it's important to note that the pricing structure may not be ideal for everyone. Depending on the size and nature of your business, the transaction fees could be perceived as a drawback.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe Payments solves integration headaches with its seamless API, expands global reach by supporting multiple currencies, and addresses security concerns with robust measures. The user-friendly interface and automated processes save time and enhance the overall transaction experience. These features have greatly benefited my business by streamlining operations and fostering a secure and efficient payment environment.

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SB

Stephen B

December 5, 2023 Source: G2.com
"Stripe makes payments simple"
What do you like best about Stripe Payments?

It is so easy. No special skills needed to collect payments in minutes.

What do you dislike about Stripe Payments?

There really isn't much I dislike about stripe.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe allows me to collect payments through other apps suchs as e-signing platforms and wordpress plugins.

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AU

Anonymous User

November 30, 2023 Source: G2.com
"Easy to get the International payments||User Friendly"
What do you like best about Stripe Payments?

We as a saas based platform using this for our international transctions. As we are having most of the clients from Outside india stripe is the main gateway we are suggesting to our customers. Easy to create invoice,sending recepits as and they will give the clear data of our growth and the entire finacial work of an organization. Easy to implement to the system and it is main payment gateway of our business. The customer support is very good. Easy to implemenet subscription for automatic invoice generation on regular intervals

What do you dislike about Stripe Payments?

Some card are not acceptable which creates some time issues to clients. Apart from that everything is fine

What problems is Stripe Payments solving and how is that benefiting you?

This solves the problem of international payment acceptance and all countries are accepting this a trusty gateway for payment which increase our value. As we are a subscription based model the invoice will automatically raised in monthly or yearly or as per your requirement

Read more

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