StorageCraft Cloud Services Reviews

What I like best about StorageCraft Cloud Services is the simple integration with their existing backup application - ShadowProtect SPX and image management software - ImageManager. It's very simple to enable your existing backups for cloud replication. You don't have to provision space, create VPN tunnels, etc. Just create the account in the portal and create the replication job in ImageManager.

My only issue with StorageCraft Cloud Services is the replication hiccups that occur from time to time. Often the culprit is the client's spotty internet connection, but the replication job status reports "failed" to the central management console even when the job resume replication on it's own. From time to time, StorageCraft Cloud had bandwidth issues but that is rare.

We wanted an image level backup to cloud DR solution that was simple to roll out and easy to monitor all of our clients from a single pane of glass. StorageCraft Cloud delivers.

StorageCraft Cloud Services reliably backs up our customer's data offsite, ensuring that it's always available. In several cases, we have been able to spin up backups in the cloud when customer's office's had an environmental disaster.

Initially, we had significant problems with uploads timing out and not completing. We worked with support which made some changes on their end to allow for faster upload speed. Occasionally, backup chain problems require a complete rebase to troubleshoot, which can be time consuming.

Reach out to support or your account manager if you have problems with uploads or the speed of the service. It may be an infrastructure issue

StorageCraft Cloud Services allows us to ensure that our customers' data is always backed up, even if the local environment has a disaster. The product has increased our ability to restore clients from a disaster quickly.

Easily view recovery points, file details, and machine metrics. Much easier to use than other cloud based backups we have tried

Email notifications can be noise vs helpful

Cost effective cloud backup and storage for us as resellers.

.Easy set up; has the ability to recover quickly, minimize downtime

Not as user friendly as I would like and hard to support remotely

Utilizing one central back up operation