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Spredfast Reviews

User Rating

4.1/5 (Based on 122 Ratings)

Rating Distribution

  • Excellent

    33.6%
  • Very Good

    50.8%
  • Average

    6.6%
  • Poor

    5.7%
  • Terrible

    3.3%

User Sentiments

Robust Reporting Features, Easy to Use Interface, Social Media Scheduling, Comprehensive Analytics

Slow Platform Performance, Limited Social Media Integrations, Occasional Bugs and Glitches, Complex Initial Setup

Do You Use Spredfast?

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Review Summary

Users appreciate Spredfast's user-friendly interface, comprehensive social media management capabilities, and robust analytics and reporting features. They also commend its ability to streamline content creation and publishing, collaborate effectively, and engage audiences across various social media platforms. However, some users have expressed concerns about the platform's occasional bugs and glitches, limited customization options, and the need for improved customer support responsiveness. Overall, Spredfast is a well-received social media management tool that offers a range of features to help businesses optimize their social media presence and achieve their marketing goals.

Pros

  • Userfriendly interface and intuitive dashboard for easy campaign management.
  • Robust social media analytics and reporting capabilities for datadriven insights.
  • Effective collaboration tools for efficient team communication and content sharing.

Cons

  • Limited customization options, making it challenging to fully align with specific branding requirements.
  • Occasional performance issues and downtime during peak usage, leading to potential disruptions.
  • Price point may be a concern for some businesses with tighter budgets.

AI-Generated from the text of User Reviews

Reviews
J

Justin

September 16, 2021 Source: Financesonline.com
Spreadfast provides great reporting features

PROS: Spreadfast helps us to keep track of every information and to adjust changes into social media landscapes. We are ahead of our competition thanks to the reports we get. We are able to provide actionable insights so we can take our client’s campaigns to higher level.

CONS: What I don’t like is its slow pace, I have used other software that are much faster and we can easily load streams. This tool is to slow to use in Twitter chats, and it can be buggy for Facebook scheduling. There is a limitation in Likedln reporting. It would be great if they could make an integration with Pinterest and Instagram.

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T

Tom

February 14, 2021 Source: Financesonline.com
We have experienced many benefits from Spredfast

PROS: Spreadfast has great UX and it can be breakdown into accessible tools like social inbox, calendar, analytics and content library. I mostly use the Calendar feature because it offers a visual of weekly content schedules. The analytics features provide us with results so we can constantly work on our improvements. I love its customer service, they are quick to respond and they always help us to solve our problems.

CONS: There is a learning curve with each update. The good thing is you can easily learn each tool. The team behind this software offers multiple training video but they need to answer some specific user questions.

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J

Jasmine

February 1, 2021 Source: Financesonline.com
We have great experience with Spreadfast

PROS: Spreadfast is great and robust product, it has great customer service and knowledgeable service team. The team helped us to schedule contents and to keep track of the conversations across the web. This software provide us with valuable information such as what is the best time to schedule post, what time of content performs best, which channel is the best for specific content. We are able to set-up approval teams, to customize workflows and permissions. We are able to build an enterprise in order to share social media assets. With its analytics and reporting tools we are able to see how our campaigns are performing. I love the integration with Google Analytics, it allows me to see how the social communities are performing.

CONS: If you are not familiar with social media then be ready for a training course.

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UR

User in Retail

August 27, 2019 Source: G2.com
"Love using Khoros"
What do you like best?

I like that is allows me to see all of the incoming messages from all of the customers. It allows me to prioritize workload and see what needs to be done when I come in for work. It is great for a visual person who needs to see all of the customers that have sent in messages. I like the additional features like adding notes and tagging certain posts so that they can be reported and sent to internal partners.

What do you dislike?

Sometimes I will have trouble with the filtering options as they can be a little overwhelming. When dismissing items they don't always leave my queue which can be a bit frustrating at times.

Recommendations to others considering the product:

This is a great tool that can help you better understand your customers. I highly recommend.

What problems are you solving with the product? What benefits have you realized?

We are solving customers issues through Khoros and it allows us to better understand our customers and the problems we are facing.

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MB

Magaret B

March 8, 2019 Source: G2.com
"Social Media Management tool that is very effective and efficient"
What do you like best?

Incredible measurements/investigation capacities, capacity to screen clients and get profitability reports, particularly useful for network chiefs. Truly like the planning devices and the capacity to make various battles for various areas. Client administration is past extraordinary and work rapidly to take care of issues. Every one of the 4 online life stages can be found in one spot (Facebook, Instagram, Twitter, and Tumblr). It is a simple to utilize stage, quite instinctive. Enables you to spare your inquiry. So on the off chance that you ever need to return and look into a similar individual, you don't need to re-do the whole pursuit process. On the off chance that it is spared, all you need to do it snap and hang tight for it to stack.

What do you dislike?

Genuinely surrey as far as specialized issues. Distributing is spotty. Streams in the inbox bounce around a great deal and once in a while don't enable you to like/react or move a common bookmark without invigorating or logging out and logging back in.

Recommendations to others considering the product:

Ensure you are prepared for some genuine preparing with your group, be tolerant with getting it sloped, and remain near your rep, they can assist you with the customization you'll have to truly influence the stage to sing. I would state out it an attempt. It is a decent source. I for one think that its too simple to utilize. What's more, I have constantly discovered whatever I was searching for.

What problems are you solving with the product? What benefits have you realized?

It helps screen web-based social networking specifies and raise issues rapidly. It additionally monitors to what extent reactions take. This has been an extraordinary expansion to our portfolio for the client administration group, and for network the board and examination. We're ready to pick up such a great amount of knowledge from the insight stage and coordinate those discoveries into our system. Spreadfast has been incredible for the worldwide components of our program. It makes resource sharing so a lot less demanding in light of the fact that it holds the substance inside and that substance can be marked. We likewise use it over the social board for planning.

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UC

User in Public Relations and Communications

February 18, 2019 Source: G2.com
"So far so good"
What do you like best?

The ability to monitor all pages with ease.

What do you dislike?

Sometimes it isn’t clear why a post isn’t able to be scheduled.

What problems are you solving with the product? What benefits have you realized?

I’m able to create responses, and monitor all pages in one platform with relative ease. Much better than having to jump around to each individual social media account.

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UA

User in Marketing and Advertising

June 19, 2018 Source: G2.com
"Would recommend to other agencies."
What do you like best?

I love all the additional features on Spredfast, such as the "Plan" feature where you can group posts into one plan and track the progress of that one group as opposed to all posts. Makes it super easy.

What do you dislike?

Not being able to schedule on Instagram. However, that's obviously not Spredfast's fault.

What problems are you solving with the product? What benefits have you realized?

We're scheduling posts for clients who then need to approve them. Spredfast makes it easy to schedule posts with assigned approvals instead of manually emailing clients posts and language to approve.

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UA

User in Marketing and Advertising

February 19, 2018 Source: G2.com
"Spredfast"
What do you like best?

I like the ability to see all of my accounts in one easy and organized space.

What do you dislike?

Sometimes there is loading issues with scheduling.

What problems are you solving with the product? What benefits have you realized?

Scheduling for multiple channels. It is so much easier to organize all of our social channels.

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UE

User in Entertainment

February 1, 2018 Source: G2.com
"Spredfast User"
What do you like best?

Easy publishing, able to tag content and pull analytics quickly and easily.

What do you dislike?

Not a dislike, but I wish they had instagram video publishing capability

What problems are you solving with the product? What benefits have you realized?

Easy to schedule, tag and pull reports.

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UR

User in Retail

March 29, 2017 Source: G2.com
"Easy to Use and Effective!"
What do you like best?

I love how easy the platform is to use! Our customer partner is quick to respond and very helpful. The authorization process for posts is straightforward and simple. There are so many options available to us as far as what we can do with our social media accounts.

What do you dislike?

There are some limitations to the types of social media contests they can run, but that's to be expected. Sometimes the dashboard can be a little buggy, but they are quick to fix these issues.

What problems are you solving with the product? What benefits have you realized?

Spredfast helps us solve our issue of organizing social media posts. It allows us to build a calendar of our posts and send them through authorization processes if needed. We are realizing the benefits of increased followers and likes on social media platforms like Facebook and conversions through our posts!

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