soona Reviews

Soona's support team is STELLAR. They're always responsive and helpful, which is crucial when we have a high volume of shoots and products flown in at any given time. Photos come back very crisp and well-edited, even without any add-ons requested.

We have FastPass, which allows inventory storage. Sometimes managing storage can be tricky since products are grouped together. This requires reaching out to support to specify which products can be returned/discarded, but a super minor barrier given their responsiveness.

Be as detailed as you can regarding inspo photos, photo direction, etc. Even during virtual shoots, give detailed feedback. Their photographers are very receptive and pivot on the fly but, as with any photo project, they will only match your vision if you communicate it.

As a remote company, we've partnered with Soona for virtual photoshoots of all kinds for the better part of a year. We were hesitant initially, but every shoot has been effective and streamlined, and we're beyond satisfied with the results.

I work nearly continuously with soona to produce product image photography for e-commerce. soona provides photography and video services for product promotions and image listings.

So easy and fast to get the exact pictures you need! You call in for a studio shot and give just a little direction to the photographer and you get tens of images to choose from. The price is very reasonable, significantly cheaper than any other professional photographer.

You have to pay to keep your products on site, which is a bit unhandy. They are lenient on this issue, but it would be so much better if there was just a more reasonable flat fee or based on the space your item takes up.

They allow you to send your first product for "free." Meaning that when sending the product to one of their studios, they provide you a first-class USPS package that is relatively large and will allow up to 70 lb. Ultimately, this gives you a low risk of trying the service. The only fee is a studio reservation for around $40. I believe this is refunded if images are purchased. They provide several incentives to keep doing business with them often that allow you to have a lower studio reservation, free photos, etc. Ultimately, when giving them a trial, your risk is minimal, perhaps $60, assuming you do not like the service, which I doubt you will. You may find that it doesn't fit how you want to work, but I do not think you will regret trying the service. They are outstanding, super talented photographers that make you feel like you are part of the team. The images you get are crystal clear and beautiful. They have several scenes from which you can choose. Each booking is about two hours, you can take the entire two hours or knock off early, whatever you want. It's super flexible and a superior product at a minimal price. Do yourself a favor and try them out. To be clear, I do not work for soona, nor am I paid by them to provide this review, I have had poor experiences with other avenues to acquire images, and soona solves them all. I am not just a customer; I am a raving fan.