Solink Reviews

Solink is so efficient, saves our field leadership hours each week.

Nothing comes to mind, personnel are very helpful with training and communication.

POS manipulation, ops results, shift change procedures, employee meals, etc.

Solink has been an excellent cloud security camera system for our business. It gives us convenient remote access to live and recorded footage from anywhere, and the automatic cloud storage keeps our video secure. Since we joined, we haven’t experienced any downtime.

The setup process was straightforward, and their team provided strong support throughout implementation. They also helped us scale across several locations with ease. The user interface is intuitive and easy to navigate, even for team members who aren’t technically proficient, and the smart alerts help us respond quickly to motion or unusual activity.

I like the usability of SOLINK, being able to log in from anywhere, whether on my phone or desktop, is a big plus. It's easy to access and works quite well, loading efficiently. Being able to record video and store it online is another feature I appreciate, and it's important to me that it functions reliably. The initial setup on SOLINK's side was quite easy, and whenever I needed support and used the chat, it was quite efficient, which I'm happy about. It has worked very well for us overall, and I'm quite happy with it.

We tried the AI modules. They didn't work very well. I think it's kind of a beta technology at the moment, and I don't think it's fully dialed in quite yet. So it was something that we paid for for a month or so, and then we canceled it because it just wasn't working. I enjoy the camera features, but I just don't think that the AI is quite at the place yet that it's suiting my needs.

I use SOLINK for monitoring with 72 cameras. It's user-friendly, accessible from my phone or desktop, performs reliably, and lets me record and store video online.

Reducing food or cash shrink

Using video + POS data to coach crews

Speeding up investigations across locations

Supporting franchisees or multi-unit oversight

Their systems are customizable, which helps us keep the areas that matter most to us safe. We also have peace of mind that we do not need to monitor the system, as a live person reviews any issues for us

No issues. Since I have to pick something I would say price, but nothing in life is free.

After a break-in, we were nervous when no one was one site to monitor. Now with their live 24-7 monitoring we have peace of mind.

I use SOLINK at Hoke-E-Geez to help with theft. I find it very user-friendly, and the motion search feature is particularly valuable as it cuts down time significantly. Instead of watching hours of footage, I can now find what I need in about 5 minutes with the motion search. The setup was very easy too.

License plate software to capture their numbers.

I use SOLINK to easily find and prevent theft, making it user-friendly and time-saving with motion search that cuts monitoring time from hours to minutes.

.The customer service support for troubleshooting, learning, and general support is incredible

I wish they had their own panic button offering vs using a 3rd party that integrates (WSPER)

One stop shop for alarm, camera, and inventory investigations via

I like being able to search for movement within a certain area and then see a clear, visible scale that’s easy to read and understand.

Sometimes, when I’m reviewing footage, the preview image blocks the current playback image.

It helps with loss prevention in a few different ways. First, by using motion search, I can more easily see when a product went missing. Second, I can set a no-go area on select cameras during our closed hours. If something looks suspicious or like a possible break-in, I’ll be notified by text email, and or phone call.

“Transaction-linked video is the biggest value—quickly ties POS activity to footage, improves accountability, and speeds up issue resolution across stores.”

“Initial setup and training take time, and adoption can vary by store. It requires consistent use to get full value, especially at the start.”

“It helps us quickly investigate POS issues like refunds, voids, and discrepancies by tying them directly to video. That reduces time spent chasing answers, improves accountability, and gives us better visibility into what’s actually happening in our stores.

I find SOLINK's ability to provide clear photos and videos incredibly helpful for identifying and prosecuting thieves. With 73 cameras, the ease of use is a real time saver for me, especially with the simple switching from camera to camera.

I wish there was facial recognition or the ability for the system to tag an individual and follow them from camera to camera.

I use SOLINK for surveillance to identify and prosecute thieves. It provides clear photos and videos, making identification easier for the police. It's easy to switch between 73 cameras, which saves time.