SiteSpect Reviews

We’ve been working with SiteSpect for many years now and remain highly satisfied. It’s a powerful and versatile CRO tool that fits our needs perfectly. What truly sets SiteSpect apart is not only its robust functionality but also the exceptional support they provide.

Unlike many other A/B testing tools, we don’t experience any flickering or loading delays on our webpages when using SiteSpect — a major advantage for both the user experience and the reliability of our test results. The server-side approach enables lightning-fast and seamless experiments, even in complex implementations.

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can manage our complex tests and set ups. The customer service is also great. They are friendly and quick in their replies and proactively try to come up with solutions.

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

They help us in making data driven decisions based on

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the tool. Statistically also very good

The amount of possibilities can be overwhelming for some users. Luckily, the support will help with this

With Sitespect we can overcome previous limiting factors such as max.

1. Exceedingly user friendly UX.

2. Best technical support ever.

The number of features is more than anyone is able to dig in

Determining what new features for our sites can improve conversion. SiteSpect in one of my favorite pieces of software.

The ability to do multivariant testing via campaigns and know the impact of making content changes before we actually make the change. I also like that SiteSpect doesn't use a javascript tag so there is no content refresh or a page flicker.

The metric calculations can be difficult to configure if you're unfamiliar with doing so. We had to enlist the help of the SiteSpect team but they were more than happy to walk us through the first few metrics we wanted setup.

Test it out before your purchase. SiteSpect was willing to work with us and gave us a brief test window before we signed contract. We're very happy with the results we've gotten from SiteSpect.

We didn't know how content changes were going to impact our customers. We've always tried changes on the site and then rolled them back if it "felt" like there was a negative impact on conversions. With SiteSpect we don't have to guess anymore, we can see the direct correlation between a change and conversation impact. We can test certain changes and if they result in great conversions against the control group once we reach a statistically relevant number of impressions, we're safe to know we can make these changes in our production environment and push them live.

In house hosting ability is a huge plus for us, as it makes it transparent for the user and theres no "flashing" as it's not javascript based. Stats/Analytics are great and very detailed and every researcher will love these. Very powerful when using regex. You can basically change anything in your sourcecode. Excellent customer support with very fast reaction times and always helpful solutions. The staff are all very friendly, likeable and very easy to talk to as we got know each other at one of their events. They listen to tips from their customers and try to make the tool better with every release.

It has a quite steep learning curve but it's well worth the effort. Error messages could be a bit more detailed sometimes. For some tests you need the support of developers.

If you are serious about getting into A/B-Testing you should at least consider SiteSpect and ask them for more infos or a demo.

We are trying to get our customers the best experience using our shop. With sitespect we have the ability to prove our hunches right or wrong with are both good thing.

SiteSpect is a real partner to us. More than just a provider of a tool. For us that is really key, next to their awesome tooling which helped us boost our internal CRO process.

Not the most intuitive tool to start with. This will require some learning curve to figure out all the features the tool has. But once you're in you will be really happy with all that SiteSpect provides and the near endless possibilities for experimentation it brings.

SiteSpect has helped us in testing any thing from small copy changes to huge implementations and features, all built within the SiteSpect tool itself. Often there is no need for a direct implementation in our own code base, but things are built within SiteSpect, which really increases the speed we can test with.

Sensitively priced, great customer relationship and support, innovative mindset, business goal oriented

It requires a fairly technical team to use all the capabilities

Experimentation server-side without cookies and feature flagging process/capability.

It is a convenient tool for eCommerce sites. We are utilizing big time on our website.

So far not found anything that troubles us!

It would be best to see their support and how easy this tool is to use and implement.

We utilize it to test the optimization of the site.

I really like the reliability of my test results--because SiteSpect sits within a websites data layer, I know that I am getting clean, quality data with no interference. I am able to segment my data quickly and efficiently with very little effort. I am also able to easily export the raw datasets for more complex analyses.

In addition, my experience with the SiteSpect team is always wonderful. If there is something I want to do, but am unsure about how to approach it, I am always able to bring those concerns to my product consultant and dedicated developer and we are able to workshop my idea in the same day. Furthermore, I find that my concerns are always addressed, and my feedback on the tool is always taken seriously.

I feel that the UX of the performance matrix needs some work. I only use the performance matrix to analyze my data because I like to see the behavior of all of my users within all of my variations without needing to hover. I rely heavily on all of the statistical output in the performance matrix, some of which is not available at a glance in results overview. Even when I do my daily test check in, I conduct extensive segmentation within the performance matrix. It really needs a facelift.