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Shore Reviews

User Rating

4.3/5 (Based on 145 Ratings)

Rating Distribution

  • Excellent

    78.6%
  • Very Good

    2.8%
  • Average

    0.7%
  • Poor

    1.4%
  • Terrible

    16.6%

User Sentiments

Excellent Customer Support, Easy to Use Interface, Effective Appointment Scheduling, Comprehensive Features

Technical Issues and Bugs, Sync Issues with Calendar, Inadequate Onboarding & Training, Limited Integrations with Third-Party Systems

Do You Use Shore?

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Review Summary

Users generally agree that the software is easy to use and implement, with a user-friendly interface and intuitive design. Many reviewers find the customer support to be responsive and helpful. However, some users have reported issues with the software's reliability and stability, as well as occasional glitches and bugs. Pricing is seen as a potential drawback by some reviewers, who suggest that it may be too expensive for certain businesses. Additionally, a few reviewers have expressed concerns about the software's lack of certain features or functionalities that they believe would be beneficial.

Pros

  • Comprehensive suite of features for contact center management.
  • Userfriendly interface and easy to set up.
  • Robust reporting and analytics for datadriven decisionmaking.
  • Integrates seamlessly with other business systems.

Cons

  • Limited customization options for advanced users.
  • Occasional technical issues and glitches reported by users.
  • Some users find the pricing plans to be expensive.
  • Support response time can be slow at times.

AI-Generated from the text of User Reviews

Reviews
VB

Vera Lucia Baixeras

December 10, 2025 Source: Trustpilot.com
I work with Shore almost a decade and…
I work with Shore almost a decade and all my clients say how easy is it to book, they tell me that every time, and they tell me how beautiful is my website too. I am very happy and fortunate to choose Shore to work with my company.
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IB

ISMAIL BOZBAY

June 23, 2025 Source: Trustpilot.com
PERFECT
PERFECT. I LIKE THIS SOFTWARE
Read more
VB

Vera Lucia Baixeras

January 9, 2025 Source: Trustpilot.com
I work with Shore about 7 to 8 years…
I work with Shore about 7 to 8 years and they are very professional and my booking is amazingly easy to my customers make their appointments, I have been receiving very good feedback from them! Very recommend!
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MO

Melek Ozdemir

November 14, 2024 Source: Trustpilot.com
Hi, thank you
Hi, everything is very fine. That’s very simple thank you so much.
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IB

ISMAIL BOZBAY

April 22, 2024 Source: Trustpilot.com
Perfect………
Date of experience: April 22, 2024
Read more
S

Stefano

February 13, 2024 Source: Trustpilot.com
Best customer support
Nobody is perfect and I can say there were problem but shore put so much effort on customer support like never seen before.
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IB

ISMAIL BOZBAY

January 22, 2024 Source: Trustpilot.com
Perfect …….
Date of experience: January 22, 2024
Read more
AU

Anonymous User

September 21, 2023 Source: G2.com
"Very nice UI / UX, intuitive, lacks automatic update of calendar without manual page reload."
What do you like best about Shore?

I love the colors, the UI / UX of the software. I personally really find the color schemes of the daily tasks supr helpful, as we use it in the dental industry to identify the type of patients we have coming up. The print option is really great. The notes that we can add to each time is also awesome.

What do you dislike about Shore?

I dislike the fact that I often have not reloaded the page and I see a different schedule than what is the actual one. I have to manually reload and this is cumbersome. At first log-in of the day, it also shows me the day I closed it at and not the actual day. I think an automatic update every 10 minutes or so would be great and showing the actual day in the calendar for first log-in would be welcome as well.

What problems is Shore solving and how is that benefiting you?

We can use shore to communicate in between many different shops, which is awesome as we often find ourselves having to give appointments for Patients coming from other shops. We can also see the notes that the reception left for each Patient, and this also helps. The color schemes makes it easy to identify which treatment, we as dentists have to perform.

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SS

SmilEvasion Switzerland

December 26, 2022 Source: Trustpilot.com
Manu answered quickly all my questions…
Manu answered quickly all my questions with successful solutions
Thank you
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WD

William Daniels

April 15, 2022 Source: Trustpilot.com
CID Janitorial Services is a locally…Our goal is to keep a good flow of communication between us, our clients
CID Janitorial Services is a locally owned and operated company offering cleaning services in and around Virginia Beach, Virginia. We provide outstanding service to all of the Hampton Roads area and beyond. We have the experience and knowledge needed to provide the best possible work. , and our employees as we work together towards cleanliness.
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