SetMe Reviews

SetMe is an easy way to connect with users for support, and it also allows unattended sessions with reboot capabilities. This gives techs the ability to update and support machines without needing someone standing in front of the remote host just to reboot it.

I think the former fixme.it and set.me can be confusing for new users when explained over the phone. Having an alias that’s easier to say and understand in a phone conversation could be helpful.

Remote support for installation and unattended machine prep.

I really like that SetMe just works seamlessly. I've got a few unattended computers that I can log into anytime, which never worked with TeamViewer. The setup is easy—I just have the end users run the program and give me the ID number, and we never encounter any issues, unlike with some ISPs that blocked TeamViewer. Plus, I find the capability to connect to multiple machines simultaneously and easily switch between clients' multiple monitors incredibly useful. File sharing is straightforward and functions exactly as I need, and overall, everything else seems to work fine.

Nothing really except I'd like a way of doing a custom version of the remote, which I used to do before. So we can put our company name on the actual file so they know which file to run on the desktop when they need remote access.

SetMe allows me to connect to multiple machines at once, switch between monitors easily, and share files effortlessly. It handles remote access smoothly, unlike TeamViewer, and doesn't encounter issues with ISPs like TalkTalk.

I love the ease of use of SetMe, which allows me to take remote control of client computers quickly and securely with my team.

nothing special

I use SetMe for technical support, allowing my team to quickly and securely take remote control of client computers.

After learning how to use the program, it very easy to use and much more secure.

the security is very good and safe to use

Tech support is very good they call back next day.

The software is easy to use and offers a smooth experience each time I use it. It operates quickly, and I appreciate the useful features it provides. Implementing it was straightforward as well.

So far, after a year of use, I haven't found anything noteworthy to mention.

There is nothing to mention.

The ease of use, the pricing, and the amount of work and support they constantly put into this software! It's extremely easy to implement, the customer support goes above and beyond, and we utilize it daily. Itigration is seemless, you install an agent and it's good to go. The features are what you'd expect and desire.

Nothing, honestly. It just works the way any teck expects it to. Our team loves it and we have no intention on ever switching.

The ability to manage all 12 of my locations from anywhere I may be. The ability to remote in, restart and get back in has been a game changer, but the biggest thing is the price.

What I liked the most was the blank screen feature and the keyboard lock.

There wasn’t anything I disliked. It is perfect for me

SetMe helps us provide secure and reliable remote support to our clients.

Very easy to USE. I'm able to navigate the portal easily

Many updates to the client. The updates come when I'm under pressure to get a remote session

I'm able to remotely assist clients which saves me a drive. It is very reliable.

Setme allows me to be states away and take care of my clients. Easy to use I've only needed to call for support once! I use this thousands of times a week to care for my clients every wishes. Newer features from upgrading from fixme are welcome and help also help state of remote computer. Accounts were switched without any hassle

Screen adjustment options with multiple screens. I would like a button when multiple screens are discovered

Quick access to clients workstations and to run updates and passwords.

Set.me provides fast reliable remote access to Windows and Mac computers and the developers keep improving the product (smoother reconnects when computers wakeup from sleep...)

Some clients get confused understanding the URL name, typing a .me domain, or by autocomplete suggestions in their browser. Please increase your focus on SEO and add an additional domain name like setme.com

The need for fast reliableremote access.