Sauce Labs Reviews

User Rating

4.5/5 (Based on 214 Ratings)

Rating Distribution

Excellent
57.5%
Very Good
34.6%
Average
6.5%
Poor
0.5%
Terrible
0.9%

User Sentiments

Wide Range of Browser/OS Combinations, Parallel Testing Capabilities, Comprehensive Test Reporting (with videos and screenshots), Extensive Integrations

Occasional Network Latency/Performance Issues, Occasional Test Instability/Flakiness, Limited Real Device Availability, Documentation Could Be Improved

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Review Summary

Overall, users commend Sauce Labs for its comprehensive testing capabilities, praising its wide range of browsers, devices, and operating systems for thorough testing. They appreciate the user-friendly interface and the ability to easily set up and manage tests. Additionally, users highlight the responsive customer support and the platform's reliability and stability. However, some users mention occasional glitches and slow loading times, and suggest improvements in documentation and reporting features.

Pros

Comprehensive Testing Coverage: Sauce Labs offers a wide range of testing options, including mobile, web, and API, ensuring comprehensive coverage for various applications.
Seamless Integration: The platform integrates seamlessly with CI/CD pipelines, enabling efficient and automated testing processes.
Detailed Analytics and Reporting: Sauce Labs provides insightful analytics and reporting capabilities, allowing users to analyze test results, identify trends, and make informed decisions.

Cons

Potential Performance Impact: Running tests on Sauce Labs may introduce a performance overhead, which could impact the testing speed and overall responsiveness of the application.
Limited Free Trial: The platform offers a limited free trial period, restricting users from fully evaluating its features and benefits before committing to a subscription.
Occasional Issues with Browser Compatibility: Users have reported occasional compatibility issues with certain browsers, which may require additional troubleshooting and configuration.

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Reviews

Arpan K

June 17, 2025 Source: G2.com

Reliable Cloud testing platform

What do you like best about Sauce Labs?

I liked the UI very much. It is very much easy to understand even from a beginner perspective. Also the video recording feature is awesome. It provided a wide range of real devices and browsers to test. Test result summary is very detailed in addition to the failed screenshots.

What do you dislike about Sauce Labs?

We weren't able to run our XCUI tests with sauce labs. Also the existing documentation wasn't of much use. Also sometimes capturing screenshot fails.

What problems is Sauce Labs solving and how is that benefiting you?

It had speed up our testing process, also offering a wide number of browsers and devices ensured our effective cross browser testing. We faced issues running XCUI tests from sauce labs apart from that it was all good.

Ramkumar G

August 29, 2024 Source: G2.com

Good to use

What do you like best about Sauce Labs?

.Very easy and good to use since the automation is really helpful

What do you dislike about Sauce Labs?

Sometimes the automation fails due to minimal errors

What problems is Sauce Labs solving and how is that benefiting you?

Can automate any number of tasks or processes

Verified User in Computer Software

June 12, 2024 Source: G2.com

Wonderful tool to trace application errors

What do you like best about Sauce Labs?

This helps debugging easier with the right sets of information and to quickly figure out when where and why of an error.

What do you dislike about Sauce Labs?

we do not have good user-friendly documentation on Integration and adapting the tool.

What problems is Sauce Labs solving and how is that benefiting you?

Recreating the error scenario and reducing the time taken to debug and fix issues.

Amit A

November 6, 2023 Source: G2.com

Real mobile device switth same web browser suite Sauce labs integration with selenium and its benifits

What do you like best about Sauce Labs?

Platform configurator for running same suite in real mobile app

What do you dislike about Sauce Labs?

No triage of email for reports of suite.

What problems is Sauce Labs solving and how is that benefiting you?

running

Sivaraj C

October 31, 2023 Source: G2.com

One of the best Application ever

What do you like best about Sauce Labs?

.The time taken for executing the scripts

What do you dislike about Sauce Labs?

nothing it's the best and I strogly recomend

What problems is Sauce Labs solving and how is that benefiting you?

The time taken for the execution and the parllel execution

Sivanandareddy G

October 26, 2023 Source: G2.com

Great experience to use web and mobile application testing using for automation tools

What do you like best about Sauce Labs?

It support upto date web broswers and mobile latest OS so that testing can be done for forward and backward compatibility testing for automation.

What do you dislike about Sauce Labs?

Better to have the final report after suite execution how we get reports in local system as TestNG, Cucumber and Extent reports export option should have in Sauce Labs so that we can utilizethe report based requiredment.

What problems is Sauce Labs solving and how is that benefiting you?

To achieve the parallel execution, we have adopted for Sauce Labs and now we are able to invoke at a time 110 instance, it improved the our suite execution time reduced to less than 10 mints for 300 test cases.

Verified User in Airlines/Aviation

October 26, 2023 Source: G2.com

Great Live view for Automation testing

What do you like best about Sauce Labs?

Having a live device to do my testing for automation makes it much easier in response times and the ability to test multiple devices with having to purchase such devices.

What do you dislike about Sauce Labs?

Some connection issues at the start and their is some lag during the display process.

What problems is Sauce Labs solving and how is that benefiting you?

No problems with Sauce Labs at the moment to have anything solved.

Verified User in Computer Software

October 26, 2023 Source: G2.com

Sauce labs us very easy to navigate and easy to use

What do you like best about Sauce Labs?

How you can see the different tests and where they may have failed in a video format. These number of features makes it easy to use this application

What do you dislike about Sauce Labs?

Sometimes copying the username and password would be a bit of a trouble from the profile.

What problems is Sauce Labs solving and how is that benefiting you?

There may be errors during testing and I usually use the video feature to understand where the test is failing and causing errors so that I can improve on it and fix the issue.

Jitender S

June 7, 2023 Source: G2.com

Backtrace|Sauce Labs Review

What do you like best about Sauce Labs?

With support for both manual and automated test cases, an API test function, and E2E test reports, this solution provides a full range of testing tools. Because of the tunnel's stability, testing outcomes may be trusted. The programme also enables screen recordings of test scenarios, which offers insightful information into the testing procedure. This solution offers a wide variety of testing alternatives to fit different demands thanks to the vast number of public devices available.

What do you dislike about Sauce Labs?

There aren't many drawbacks to this excellent tool at all. It may, however, be more active in acquiring the most recent devices for its collection, enabling people to test on the most recent devices.

Recommendations to others considering Sauce Labs?

I've been using this programme to test websites across a variety of browsers and OS systems. This has been really helpful in assessing the application's compatibility and robustness.

What problems is Sauce Labs solving and how is that benefiting you?

Chee W

November 29, 2022 Source: G2.com

Good product overall!.

What do you like best about Sauce Labs?

Supports the execution of manual and automated test cases.

What do you dislike about Sauce Labs?

API test function.

Recommendations to others considering Sauce Labs?

E2E test reports.

What problems is Sauce Labs solving and how is that benefiting you?

Tunnel stable.

Sauce Labs Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Sauce Labs?

Review Summary

Pros

Cons

Arpan K

Ramkumar G

Verified User in Computer Software

Amit A

Sivaraj C

Sivanandareddy G

Verified User in Airlines/Aviation

Verified User in Computer Software

Jitender S

Chee W

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