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Sales Desk Reviews

User Rating

4.5/5 (Based on 53 Ratings)

Rating Distribution

  • Excellent

    54.7%
  • Very Good

    43.4%
  • Average

    1.9%
  • Poor

    0%
  • Terrible

    0%

Do You Use Sales Desk?

Write a Review
Reviews
HT

Heather T

April 30, 2026 Source: G2.com
Centralized Hub for Streamlined Sales Management
What do you like best about SalesDesk?
I use SalesDesk primarily for sales and deal management, and it helps streamline the whole process from start to finish. It helps me organize and track prospects and manage my pipelines. Organization was one of my biggest problems and SalesDesk helps navigate that, keeping track of leads and follow ups used to be a pain, but SalesDesk keeps it all neat and tidy for me. I love how it brings everything together into a central hub, which helps me keep things organized. I can keep track of follow-ups with reminders and task tracking, and it provides better efficiency since everything is in one place. The initial setup was pretty simple.
What do you dislike about SalesDesk?
I'd like to see a deeper insight or analytics report. The current one is a good overview, but if you want more tailored reports it can't do it. I'd like a custom report building option and advanced filtering for them.
What problems is SalesDesk solving and how is that benefiting you?
SalesDesk helps streamline sales and deal management, organize and track prospects, and manage pipelines. It solves organization issues, keeping leads and follow-ups neat and tidy. I love having everything in a central hub for better organization and efficiency.
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OL

Oliver L

April 29, 2026 Source: G2.com
Streamlined Sales Organization, Needs Intuitive Refinements
What do you like best about SalesDesk?
I really like that SalesDesk keeps lead communication and follow-ups organized in one place, making the sales process easy to manage. It helps us stay on top of leads, respond faster, and ensures no important customer communication is missed. It's a great tool for managing sales communication, tracking leads, and maintaining an organized sales process.
What do you dislike about SalesDesk?
Some parts could be more intuitive, especially reporting and customization. A cleaner interface and faster setup would make it even better. Reporting could be easier to understand, customization simpler to set up, and the main dashboard cleaner so new users can find key actions faster.
What problems is SalesDesk solving and how is that benefiting you?
I use SalesDesk to manage sales, track leads, and keep our sales process organized. It helps us avoid missed follow-ups, organizes lead communication, and ensures customer communications aren't missed, making it easier to manage our sales process.
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ES

Emily S

April 28, 2026 Source: G2.com
Simple Organization That Makes the Sales Process Effortless
What do you like best about SalesDesk?
Simple organizing and makes the entire sale process easy instead of juggling multiple tools from leads to tasks, makes staying on top of deals way easier.
What do you dislike about SalesDesk?
I have not yet found anything I disklike about the program.
What problems is SalesDesk solving and how is that benefiting you?
The biggest problem it helped us with was putting everything together. This has saved a lot of time on the teams behalf as well as reduce the amount of mistakes of leads that fall through the cracks.
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VS

Verified User in Financial Services

April 22, 2026 Source: G2.com
Easy-to-Use Platform for Tracking Clients and Sales
What do you like best about SalesDesk?
Great platform to keep track of your clients and sales. Really easy to use
What do you dislike about SalesDesk?
Hard to get servicing quick if something is not working , otherwise the performance on the app is quick. Has good AI to pick up certain information. Not sure about the pricing.
What problems is SalesDesk solving and how is that benefiting you?
Keeping track of sales and information
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VF

Verified User in Health, Wellness and Fitness

October 17, 2025 Source: G2.com
Everything is centralized which eliminates much of my manual work Effortless Sales Tracking with Outstanding Support
What do you like best about SalesDesk?
It is super easy to track and manage sales activities and the support team offers help at anytime we need
What do you dislike about SalesDesk?
It would be really helpful if performance interms of speed is imrpoved for smoother navigation
What problems is SalesDesk solving and how is that benefiting you?
Helps me to track and organise my sales lead based on priority.
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VN

Varsha N

September 30, 2025 Source: G2.com
Salesdesk simplified our sales workflow and it is an excellent tool for collaborative selling.
What do you like best about SalesDesk?
- Salesdesk is a simplified tool which helps us for smooth sales flow in our organization.
What do you dislike about SalesDesk?
- And this tool is a must have CRM for growing terms.
Recommendations to others considering SalesDesk?
- Salesdesk needs more polish for enterprise usage.
What problems is SalesDesk solving and how is that benefiting you?
- And this salesdesk has limited customization but also it's pretty decent to use.
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VS

Verified User in Consumer Services

January 17, 2025 Source: G2.com
Salesdesk
What do you like best about SalesDesk?
Sales desk help customers interact with salespeople to make purchases, ask questions, or resolve issues.
What do you dislike about SalesDesk?
I don't think sales desk have anything that is not helpful
What problems is SalesDesk solving and how is that benefiting you?
Salesdesk helps interact with people who make purchases, ask questions, or resolve issues. From sales, finance, marketing, customer success, and legal to ensure involvement and buy-in to improve the sales process.
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JD

Jezza D

January 15, 2025 Source: G2.com
Easy to use tool
What do you like best about SalesDesk?
Easy to use, very user friendly and always improving. Also, the necessary updates can be implemented quickly.
What do you dislike about SalesDesk?
There are still hard-to-find for certain relevant customer concerns.
What problems is SalesDesk solving and how is that benefiting you?
Using sales desk is a great help since you'll never worry about any activity falling off as it constantly remind you of every call back, meeting, or follow-up.
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PC

Paul Christian C

December 31, 2024 Source: G2.com
Salesdesk review
What do you like best about SalesDesk?
I like the interface a lot. It is user friendly and easy to use.
What do you dislike about SalesDesk?
the colors inside looks old. it needs a new face.
What problems is SalesDesk solving and how is that benefiting you?
creating reports
Read more
KV

Kyle V

November 8, 2024 Source: G2.com
SalesDesk review!
What do you like best about SalesDesk?
.Easy to use and user friendly a great way for customer service use!
What do you dislike about SalesDesk?
May sometimes encounter a delay when receiving customer responses
What problems is SalesDesk solving and how is that benefiting you?
Provides a better way in dealing with customer service as it onstantly remind you of every call back, meeting, or follow-up
Read more

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