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Sage Accounting (Sage One) Reviews

User Rating

4.7/5 (Based on 16,858 Ratings)

Rating Distribution

  • Excellent

    84.8%
  • Very Good

    8.2%
  • Average

    1.2%
  • Poor

    0.7%
  • Terrible

    5.1%

User Sentiments

Excellent Customer Support, Knowledgeable Support Staff, User Friendly Software, Comprehensive Reporting

Two Factor Authentication Issues, Software Updates/Upgrade Issues, Bank Feeds Issues, Limited Functionality in Specific Modules

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Review Summary

Overall, users appreciate the software's user-friendliness, comprehensive features, and strong customer support. However, some users have expressed concerns regarding occasional technical glitches, limited customization options, and the need for improved reporting capabilities. Many users find the software easy to navigate and appreciate the wide range of features that cater to their accounting needs. The responsive customer support team is also frequently praised for their helpfulness and efficiency in resolving issues.

Pros

  • Userfriendly interface and navigation.
  • Wide range of features and customization options.
  • Good customer support and resources.

Cons

  • Steep learning curve for firsttime users.
  • Occasional glitches and bugs reported by users.
  • More expensive than some competitors.

AI-Generated from the text of User Reviews

Reviews
SC

ST JOHN RIGBY COLLEGE

November 14, 2024 Source: Trustpilot.com
David was extremely helpful
David was extremely helpful and did not judge me , as I had no experience of doing what he was asking me to do to enable me to do a payment run.
Read more
S

Siobhan

November 14, 2024 Source: Trustpilot.com
Sage 50 Accounts and Payroll
I use Sage 50 Accounts and Payroll, both are very user friendly. Very happy with the products.
Read more
GR

Geraldene Russell-Breingan

November 14, 2024 Source: Trustpilot.com
A well-supported/backed product
It's just a well-supported product, that is reliable in every manner. I honestly would not use any other software, and have been using Sage for just over 20 years.
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S

Silvia

November 14, 2024 Source: Trustpilot.com
I am very thankful to Tony McDonald
I am very thankful to Tony McDonald. Without his help I would of not be able to resolve the problem I had. He saved me a lot of time and I learned something new from his great experience and skills.
Sage's team are very helpful people.
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CO

Cora O'Connor

November 14, 2024 Source: Trustpilot.com
Good billing system
Using Sage has helped us better manage our billing and payment collections in a much more efficient way. The app is also very user friendly and quickly provides useful detail on payments and outstanding's instantly
Read more
S

Stephen

November 14, 2024 Source: Trustpilot.com
Quick and correct resolution to theā€¦
Quick and correct resolution to the issue
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T

Tim

November 13, 2024 Source: Trustpilot.com
Suggestions on CRM customizations
Chris called to go through my issue and may a number of very helpful suggestions.
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JF

Jeanne-Marie Faber

November 13, 2024 Source: Trustpilot.com
Auto-Entry
Auto-Entry
I had never heard of Auto-Entry until quite recently and let me tell you, it has made such a difference in my accounting practice!
A scanned bank statement can be convert for download into many different formats invcluding csv even QuickBooks Online!

I love it.
Read more
mb

maguire Hair and beauty

November 13, 2024 Source: Trustpilot.com
Justin Alvaro
Excellent prompt service from Justin! Much appreciated
Read more
T

Tina

November 13, 2024 Source: Trustpilot.com
This is an easy to use system
This is an easy to use system - I am not an accountant or even a book keeper and I can use it. If I make a mistake or I am not sure how to undo what I have done then the help section is really useful. I would certainly recommend Sage. VAT submissions are easy too.
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