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Sage Accounting (Sage One) Reviews

User Rating

4.8/5 (Based on 16,997 Ratings)

Rating Distribution

  • Excellent

    92.9%
  • Very Good

    1%
  • Average

    0.6%
  • Poor

    5.3%
  • Terrible

    0.1%

User Sentiments

Excellent Customer Support, Knowledgeable Support Staff, User Friendly Software, Comprehensive Reporting

Two Factor Authentication Issues, Software Updates/Upgrade Issues, Bank Feeds Issues, Limited Functionality in Specific Modules

Do You Use Sage Accounting (Sage One)?

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Review Summary

Overall, users appreciate the software's user-friendliness, comprehensive features, and strong customer support. However, some users have expressed concerns regarding occasional technical glitches, limited customization options, and the need for improved reporting capabilities. Many users find the software easy to navigate and appreciate the wide range of features that cater to their accounting needs. The responsive customer support team is also frequently praised for their helpfulness and efficiency in resolving issues.

Pros

  • Userfriendly interface and navigation.
  • Wide range of features and customization options.
  • Good customer support and resources.

Cons

  • Steep learning curve for firsttime users.
  • Occasional glitches and bugs reported by users.
  • More expensive than some competitors.

AI-Generated from the text of User Reviews

Reviews
FM

Fouzia M

July 22, 2026 Source: G2.com
Business management tool
What do you like best about Sage Business Cloud Accounting?Its user friendly interface with a good automation feature simplify bookkeeping and financial management. Its real time reporting and integrration with other sage solution is commendableWhat do you dislike about Sage Business Cloud Accounting?It can improve by providing business more customisation options for complex accounting requirementsRecommendations to others considering Sage Business Cloud Accounting?recommendable for small businessWhat problems is Sage Business Cloud Accounting solving and how is that benefiting you?Like mentioned above, my client was able to manage business functions report which we used as audit evidence and think they were quite easy to understand and track.
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TM

Tinashe M

June 5, 2026 Source: G2.com
Streamlined Setup, But Needs Better Reporting
What do you like best about Sage Business Cloud Accounting?I like the fact that it is not limited to one device and you can access your work from anywhere and on any device by just login. What do you dislike about Sage Business Cloud Accounting?provide with editable templates to use when we are compiling financial statements and they must be accounting to IFRS-International Financial Reporting Standards for small and medium enterprisesWhat problems is Sage Business Cloud Accounting solving and how is that benefiting you?I use Sage Business Cloud Accounting for organizing finances, tracking income and expenses, making informed decisions, and identifying growth opportunities.
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PB

Prabha B

May 9, 2026 Source: G2.com
Simple, User-Friendly Accounting with Effortless Invoicing and Bank Reconciliation
What do you like best about Sage Business Cloud Accounting?Sage Business Cloud Accounting is how simple and user-friendly it is, even for someone who isn’t from an accounting background. The dashboard is clean, invoices can be created quickly, and bank reconciliation saves a lot of manual effort.What do you dislike about Sage Business Cloud Accounting?Some advanced features can feel a bit limited compared to other accounting software, especially when the business starts growing.What problems is Sage Business Cloud Accounting solving and how is that benefiting you?Sage automates data entry, bank reconciliation, and calculations, significantly reducing errors and saving hours each week. It's reduced admin burden, improved accuracy, and given us the financial clarity needed to focus more on growing the business rather than chasing numbers.
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VA

Verified User in Accounting

May 4, 2026 Source: G2.com
Centralizes Financial Processes with Ease
What do you like best about Sage Business Cloud Accounting?I like how Sage Business Cloud Accounting centralizes everything for us, making it unnecessary to pull data from various sources like Excel and our bank, since everything is in one place, including our GL, AP, AR, and financials. I also appreciate the ability to automate some of our recurring journal entries, which makes our month-end close process cleaner and has helped us cut our month-end process from 10 business days to 7. It has also minimized the manual work and the amount of errors. Additionally, the initial setup was very easy. Sage connects really easy with our bank feed and our AP system, bill.com and payroll as well which is Rippling.What do you dislike about Sage Business Cloud Accounting?Sage is great but sometimes it can limited in terms of customization for financial reports. For more complex and detailed reports, sometimes I would pull the data from sage and export it to excel and customize it there.What problems is Sage Business Cloud Accounting solving and how is that benefiting you?Sage Business Cloud Accounting centralizes our data, automates recurring journal entries, and has sped up our month-end close from 10 days to 7. It has also improved our day-to-day work, such as reconciling bank accounts. Because it integrates seamlessly into Sage, we no longer have to do the manual work of processing each transaction one by one.
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A

Alcide

March 30, 2026 Source: Trustpilot.com
Much Appreciated Service
Emmanuel was helpful in solving a situation that I had initially discussed with other technical officers who had not clearly stated how to fully resolve my issues
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A

Andrew

March 30, 2026 Source: Trustpilot.com
Very professional and knowledgeable technical advice
Very professional and knowledgeable advisors addressed our technical queries promptly.
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RC

Ron C

March 30, 2026 Source: Trustpilot.com
Sage Tech and Customer Service is Super
Sage Tech and Customer Service is Super, easy to understand and very courteous
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JN

John Nicholson

March 30, 2026 Source: Trustpilot.com
As always a complete and professional…
As always a complete and professional service. Punctuated with polite and non tech speak, so I was able to understand what was being done to sort out my problem.
Have used Sage for many years and found all their software easy to use, with the support that goes with it!
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M

Maggie

March 30, 2026 Source: Trustpilot.com
Lee was great
Lee was great! Huge thanks for everything this morning.
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SE

Sheila Elvidge

March 27, 2026 Source: Trustpilot.com
The call was answered promptly and the…
The call was answered promptly and the query was resolved immediately. Very good service
Read more

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