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ReCharge Reviews

User Rating

4.6/5 (Based on 47 Ratings)

Rating Distribution

  • Excellent

    70.2%
  • Very Good

    23.4%
  • Average

    2.1%
  • Poor

    0%
  • Terrible

    4.3%

Do You Use ReCharge?

Write a Review
Reviews
AP

Ariath P

November 7, 2023 Source: G2.com
"Recharge is great platform!"
What do you like best about Recharge?

Recharge is user friendly, and easy to use. On Customers tab, I am able to find all of our subscribers , and once a specific one is selected, the subscriber page has all the needed details in one place. I can easily add a discount code, pause the membership, or even cancel if needed.

What do you dislike about Recharge?

It's fast and lag-free. The navigation is easy. I don't find any issues with it.

What problems is Recharge solving and how is that benefiting you?

We use Recharge to handle our customers' inquires. A customer might need to pause his membership, renew his payment information, or even cancel it at times. Recharge makes it so easy to do so. With everything accessible in one page, it makes my daily work easier.

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AU

Anonymous User

October 24, 2023 Source: G2.com
"Great Subscription Service - Fabulous Customer Service"
What do you like best about Recharge?

Makes Subscriptions Easy to manage and implement. Customer Support is amazing and fast. I use it daily and a large percentage of our daily orders are through Recharge.

What do you dislike about Recharge?

our Customers seem to have trouble sometimes but I think that is user error

What problems is Recharge solving and how is that benefiting you?

We are a supplement business so that lends itself very well to shipping on a regular basis to our customers.

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JH

Joe H

October 17, 2023 Source: G2.com
"Using Recharge for years"
What do you like best about Recharge?

Recharge runs flawlessly. I've used it for years and have had no problems.

What do you dislike about Recharge?

Nothing as of now. I've used it for years with no problems.

What problems is Recharge solving and how is that benefiting you?

I use it for my subscriptions to continue to generate cash.

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AU

Anonymous User

October 17, 2023 Source: G2.com
"Reliable service our customers like"
What do you like best about Recharge?

Every morning our recurring subsciptions run and crearte a basis for the day's revenue. Our customers get a great service and we see a higher level of customer retention.

What do you dislike about Recharge?

Right now it is missing the flexibility to display the subsctiption options in cart or elsewhere on the site, which would make a big difference for us

What problems is Recharge solving and how is that benefiting you?

Recharge halps with our customer retention as well as customer data.

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KB

Kiara B

September 11, 2023 Source: G2.com
"Amazing"
What do you like best about Recharge?

User-friendliness and easy login. Love it!

What do you dislike about Recharge?

Love everything! User-friendliness and easy login. Love it!

What problems is Recharge solving and how is that benefiting you?

Subscription cancellations

Billing issues

User assistance

It helps me help the customers!

User-friendliness and easy login. Love it! We also update payment methods :)

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IM

Iosira M

August 16, 2023 Source: G2.com
"Completely delightful"
What do you like best about Recharge?

It's a pretty easy interface that allows me to assist people the fastest way possible!

What do you dislike about Recharge?

There are no complains so far I really like the interface it's really useful.

What problems is Recharge solving and how is that benefiting you?

Managing the customers subscriptions on their end as well as finding discrepancies on the portals!

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LP

Laura P

August 14, 2023 Source: G2.com
"Best Subscription Tool Ever"
What do you like best about Recharge?

I like that Recharge allows us to manage the subscriptions of consumers in the best possible way. We're able to make a lot of things with it that help our consumers to have a good experience while purchasing with us!

What do you dislike about Recharge?

The only thing I dislike about recharge is that some history changes appear under "Recharge admin" which can cause confusion on who made them, but besides that everything is great!

What problems is Recharge solving and how is that benefiting you?

Recharge solves any subscription management issue a consumer can have, it allows us to collect data and properly modify subscriptions based on consumers' preferences.

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SL

Shawna - L

August 8, 2023 Source: G2.com
"Has a lot to offer!"
What do you like best about Recharge?

I started using Recharge when I first came to Shopify. I found it very easy to import my current subscription customers and data to their platform, which meant very little or no disruption for most of them. I also love that it has the ability to read line item properties from other apps my store uses, letting me capture the information needed for me to serve my customers.

What do you dislike about Recharge?

I dislike the new pricing. I'm a small business, and the new pricing structure means I may have to look at a different solution to remain profitable. A tier for 50 or 100 or less transactions a month would be attractive.

What problems is Recharge solving and how is that benefiting you?

It is solving the lack of a native subscription app service on Shopify, while integrating itself into my business for a seamless experience for both me and my customers.

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HN

Heber N

August 8, 2023 Source: G2.com
"User Friendly!"
What do you like best about Recharge?

I've been using Recharge for more than a year now and it makes it so easy to handle customer's subscriptions and manage their next orders. It's very simple to use and it has a lot of features to manage customer's accounts.

What do you dislike about Recharge?

Actually, I have not found anything negative about it yet. I love using it and navigating through it.

What problems is Recharge solving and how is that benefiting you?

It helps a lot when scheduling customers' subscriptions, and it's an affordable tool for the benefits that it offers.

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CH

Christie H

August 8, 2023 Source: G2.com
"Easy to Navigate. Works with you"
What do you like best about Recharge?

Simple to use. Easy to access customer accounts quickly and assist with changes instantly.

What do you dislike about Recharge?

Wish it had the product sku listed in the sub screenshot instead of having to open recent orders

What problems is Recharge solving and how is that benefiting you?

Keeping our subscriptions organized and easy to manage

Read more

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