QGenda Reviews

Easy to use and great for a large practice

Implementation process was extremely lengthy.

We have 200 staff members so this makes scheduling updates in real time easy!

The many ways I am able to review schedules

I like everything about QGenda! Thers is nothing I would change.

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Costumer Service. Questions are answered correctly and in a quick time frame

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Integration with our

I like the capability to pull vacation / time off reports on each resident.

Customer service via email can be cumbersome and time consuming.

Kevin Robb was very helpful in assisting me with adding my incoming residents to the platform.

QGenda is so easy to use. Their trainers and service desk are very helpful.

No complaints about QGenda. Even our least tech savvy providers are using it.

QGenda makes creating our on call schedule very simple.

The app functionality for all staff is the most liked feature from the user point of view. The functionality in the Admin settings is fabulous from an administrator point of view.

The set up and implementation phase was very straight forward, and the customer support was excellent not just during implementation but continuously.

We use QGenda on a daily basis for approving annual leave requests, etc and the simplicity of its integration into the department has been well received by all users.

When trying to arrange a swap, if the shift pattern if for a week, you need to swap each day individually, and this is quite time consuming from an end user point of view

What I like best about Qgenda is: User Friendly, All tasks that I have to complete within QGenda are easy to accomplish, adding new users to the software is easy to do and since I use this software every single day for my position, it is easy to maneuver as well as to teach to others.

The support available at QGenda is amazing. I have used the help tools and the knowledge centers in the past, but I typically have what I feel are complicated requests for restructuring the usability for various users for our company and I have never had anything less than the best support when I have called the help line. In our newest update for the capacity tab, we were given the BEST team member who was very supportive, communicative and extremely knowledgeable.

There is not a specific tool or feature that I use within Qgenda that I do not like.

QGenda became the chosen scheduling software when our original schedule platform was no longer able to support our user capacity, especially when it came t scheduling so many different tasks for providers on any given day. QGenda is now our only source for scheduling and a way for our organization to show where each provider is scheduled at any given time not just in the clinic but within the hospital. We can assign providers to various surgeries, several clinics and schedule them within meetings at various times. QGenda has been an absolute game changer for scheduling.

In addition to QGenda being an extremely useful tool, I use QGenda on a daily basis. I truly appreciate the responsiveness and support provided by the customer service team. Whenever I have a question, I receive prompt and helpful assistance. Even when the issue turns out to be something simple, the representatives are always courteous and never make me feel uncomfortable for asking.

I truly have no negative feedback about QGenda. The platform is intuitive and easy to navigate, particularly with the initial training provided. Their support team is consistently knowledgeable, responsive, and helpful whenever assistance is required.

QGenda provides a centralized view of the schedule, making it easy to identify potential conflicts at a glance. It allows me to quickly spot if someone is scheduled in multiple locations simultaneously, helping to proactively prevent scheduling issues.

Easy to make the schedule for a variety of shifts, FTEs and coverage participants. I've been the provider/administrator at 2 places with very complicated multi-location, multi provider type, with varied FTEs; all for inpatient pediatric team management. I don't use the auto-scheduling feature, it has to be manual due to variances in our roles and shifts, but it is easy to work with and easy to edit. LOVE the options for shift tracking that make keeping the counts even super easy. We just expanded use to a larger group of providers at the hospital and the time-to-learn how to use it was minimal for all of them.

I would like to be able to print grid by task schedules for a group with the ability to re-size columns and put more than one row on a page. Having to recreate an excel or PDF each time to try out different configurations is sometimes tedious and results are either very spread out (grid by task) or very cramped (calendar by task).

I don't have any significant problems but I do appreciate the updates and changes they make.