ProctorU Reviews

All reviews are probably non senseI just completed my fall 2025 classes. I took 10 tests with ProctorU, you will meet the most professional folks in the industry, all questions are scripted and minimal, no wait time, at most 2 mins. We Americans love to complain, if you give a proctor a messy room or a messy device, then expect to get more questions and delays. I knew I will be having exams, I used the guest room. It has one desk and a twin bed, I ran the pre script to check my device one day before the test. So help them help you! Make sure your exam room is simple. I truly laugh 😂 when I see comments of folks having technical glitches! Folks, execute the pretest before the exam and fix the issues prior or seek help prior! My school laptop is just for that! Don’t expect proctorU to be your assistant or housekeeper and clean up your PC.

I had an absolute best experience and I am looking forward to spring 2026. Thank you 🙏 ProctorU and the staff in India! 🇮🇳

I used this to complete my Agile Business Consortium Scrum Product Owner exam sponsored by APMG International. It was what I expected from a proctored exam. I got given rules from APMG (clear desk, walls etc), and it took 5 minutes for my proctor to confirm me. He asked me to show the four walls of the room, and under my desk.

My proctor was polite and effective, he didn't tell me what he was doing on my computer when he remoted which would have been better but I completely understand why they had to do it. For information, he checked my Display settings I assume to see if I had a second monitor and closed my several apps from my system tray.

My only technical gripe is that my MacBook Pro failed the test as it showed not enough memory, but I highly doubt that's accurate.

I ran a deep antivirus before and after downloading the software and found no malware or viruses. If you had to use this for a course, I would recommend logging out of anything sensitive (emails, password managers), possibly creating a new user. Download the extension and the extra .exe they get you to download and delete immediately after the test.

If your learning establishment hasn't given you clear instructions on how to use this, search 'Student Experience: Colleges and Universities' on youtube by ProctorU and it should prepare you.

I had a frustrating experience with ProctorU during my recent midterm. Despite preparing well in advance, I faced both technical difficulties and personal discomfort throughout the session. The setup felt overly strict and added unnecessary pressure, which affected my ability to focus. I appreciate the idea of remote proctoring, but the process needs improvement—especially when it comes to flexibility and supporting students under stress. I hope ProctorU works on making their system more student-friendly and responsive

I recently sat an online exam using ProctorU live proctoring. While I ultimately passed the exam, the proctoring experience itself was disappointing and unnecessarily stressful.

During the exam, while I was silently reviewing my answers, the proctor interrupted me, accusing me of talking to someone in the room. I was alone in a closed room and was not speaking to anyone at any point. The accusation was unfounded and disruptive, especially during the final review stage of the exam.

Although this did not affect my final result, the interaction broke my concentration!

Awful experience. Terrible company. We have to pay to use this company and the service is horrendous. A really poor platform with extremely incompetent "technicians".

I tried getting my getting my exam set up for today. And my proctor changed the language of my test page to chinese and i couldnt read chinese so i had to keep translating my page back to english. I accidentally hit submit because i cant read chinese. and later when i asked the proctor if she could unsubmit the mid term, she justified i thought you could speak chinese.

Not the first time taking an exam through this platform. ALL the instances were agonizing.

Equipment checker was all green and yet the proctor was saying it was an issue on my end.
Proctor tried to push the blame of "laggy" internet, while the internet speed test showed >150mbps in up/download speeds.

ProctorU is an absolute disgrace and should be ashamed to even be providing such appalling levels of service to educational institutions.

If I could leave negative stars I would. Horrible service, horrible connection. Horrible IT team. Nothing about this service is good. I have never considered hating something until I tried proctoru.

I called the company for assistance and of course it was someone from India. I could barely understand her accent and she spoke so fast. All I wanted to know was when I could do my pre check. She put me on hold for a good 10 minutes. She could have just told me that I could do the pre check a few minutes before my exam.

When I did my exam, someone else from India assisted me. He watched me and asked me to move up or move down because he could not see my face. As soon as I was done with the exam, he did not realize I was finished. I started talking to my sister, who knew I was done with the exam, and he immediately said, “You are not supposed to have anyone in the room.” I had to reply that I was already done with the exam. I did not realize I was still in the chat room with him.

So essentially they get paid to watch you, but I believe most of the time they were on their phone doing something else.

There are some things this world is better off without.

This company is one of them.