Piktochart Reviews

User Rating

4.3/5 (Based on 154 Ratings)

Rating Distribution

Excellent
77.3%
Very Good
5.8%
Average
1.3%
Poor
0.6%
Terrible
14.9%

User Sentiments

Ease of use, High-quality Templates, Customization Options, Visually Appealing Designs

Limited Features in Free Version, Occasional Software Glitches, Limited Export Options, Lack of Advanced Design Features

Do You Use Piktochart?

Write a Review

Review Summary

Users generally appreciate Piktochart's user-friendly interface and comprehensive features, highlighting its value for creating visually appealing content. Many users find it easy to learn and use, with a short learning curve. The platform's vast template library and drag-and-drop functionality are frequently praised, enabling users to create professional-looking designs quickly and efficiently. However, some users mention occasional technical glitches and limited customization options, suggesting room for improvement in stability and flexibility.

Pros

Easy to use: Piktochart's userfriendly interface and intuitive design make it easy for users of all skill levels to create visually appealing graphics.
Wide range of templates: Piktochart offers a large collection of professionally designed templates, allowing users to quickly and easily create infographics, presentations, posters, and other visuals.

Cons

Limited customization: Piktochart's templates are welldesigned, but they can be limiting for users who want more creative control over their graphics.
Can be slow: Piktochart can be slow to load and use, especially for users with large files or complex graphics.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Lesley Capeling

January 8, 2026 Source: Trustpilot.com

customer service

the level of customer service from the support team was excellent, they were fast and thorough even though I dealt with 2 different personel

Juan Pablo Cortés

January 5, 2026 Source: Trustpilot.com

Amazing service

Amazing service, great app. Easy to use, with plenty of options.

David

January 5, 2026 Source: Trustpilot.com

Great website to create your visuals

Great support for a great website to create visuals.

Jackey Perry

January 1, 2026 Source: Trustpilot.com

Piktochart has been a lifesaver for our…

Piktochart has been a lifesaver for our nonprofit! We have used it for a variety of reports and brochures. The templates are top notch and so easy to customize. Would recommend!

Lina

December 29, 2025 Source: Trustpilot.com

Super fast response

Super fast response, great help right away, very friendly, would recommend!

Nsokolo Aron

December 28, 2025 Source: Trustpilot.com

Good customer care

Good customer care, professional templates and innovative designs for professional works.

Emily Goff

December 27, 2025 Source: Trustpilot.com

Great product, better customer service

Quick, helpful, actual humans on their customer service team set piktochart apart. That is in addition to their product which absolutely competes with Canva at a much more accessible price point.

Vince Rossenaar

December 25, 2025 Source: Trustpilot.com

Good website

In the past few years I have used piktochart for multiple school assignments. I would advice people to use this website, also because the support team is a very good help and they are very kind. If you have a question you get a fast reply, which is nice.

Anastasija Boreiko

December 23, 2025 Source: Trustpilot.com

Fast responding and great support

My free trial had ended, and I lost access to an important project I had worked. I was worried I wouldn’t be able to download it.

I contacted Piktochart support and was pleasantly surprised by their IMMEDIATE response and helpful attitude. They kindly assisted me, and I was able to successfully download my project.

Thank you very much for the support, professionalism, and understanding. Great customer service!

Elizabeth Arterburn

December 17, 2025 Source: Trustpilot.com

Piktochart is a great project to work…

Piktochart is a great project to work with. It also has great customer service. They replied quickly to an email when I had a problem.