Phonexa Reviews

How you can make Phonexa work in the way YOU need it to work, without having to change many things like other platforms

Its like pandora's box! Always learning something new everyday (not always a bad thing)

It allows all aspects of our lead generation business to come into one centralised place - affiliates, call tracking, internal marketing, email etc

Anything is possible with Phonexa and there isnt an idea to bold! With the backing of an incredible Phonexa team behind you, the skys the limit.

With so many features and capabilites at the start it can be hard to see and understand the system and process.

Allowing a new and smoother customer journey in a world which is more digital.

I have been using Phonexa for a few years now and I am very impressed with their products and solutions. It has helped me increase my revenue, reduce my costs, and improve my customer experience. One of the best things about Phonexa is its customer support. They are always available online or on the phone, and they provide system guidance and troubleshooting whenever I need it. They are friendly, professional, and knowledgeable. Special thanks to Steffi and Phonexa team, for your amazing service and support! A+

Some features require a learning curve and can be complex to set up and use.

Integrated all our systems in one place.

Exceptional Service and Support

Phonexa truly stands out in the software industry. As the CEO of Quick Car Finance, www.quickcarfinance.co.uk I've experienced their exceptional service firsthand. Their dedication to client success, coupled with top-notch training and support, is unmatched. With Phonexa, it's not just about the software; it's about the people behind it who genuinely care about your success. They set the gold standard in customer service, and I highly recommend them.

nothing yet but for some reason i have to write 29 letters!

tracking and lead distrabution

The most impressive aspect of Phonexa for me is its user-friendly interface and excellent customer support. As someone who is not a native English speaker and new to such platforms, I found the interface intuitive and easy to navigate. The customer support team is always ready to help, making the onboarding process much smoother than I expected. The platform's ability to manage and route leads effectively has been a significant advantage for our operations at Duke Leads

Initially, I found the multitude of features a bit overwhelming. It took some time to understand all the functionalities and how to use them effectively for our business needs. However, with the help of the support team, this challenge was quickly overcome.

Phonexa has streamlined the lead management process for us, making it much more efficient. It has solved the problem of handling multiple lead sources and the complexity of routing them correctly. This has resulted in better lead quality and a more organised approach to our lead management, ultimately benefiting our business operations and efficiency. The platform's robust analytics and reporting tools have also been instrumental in making informed decisions to improve our strategies and performance

In our quest for software to enhance a vital aspect of our business, we explored numerous options, and without a doubt, Phonexa emerged as the clear frontrunner. Our initial conversation with Ollie was enlightening – he took the time to unravel the multitude of unique features the platform boasts (there are so many, it's hard to list them all!). The onboarding process, spearheaded by Rich, our dedicated onboarding support contact, was seamless. Rich went above and beyond to ensure our team could effectively leverage the system. Now, with Steffi from the Customer Success team, we continue to experience unparalleled responsiveness and a delightful collaboration.

The attention and support we've received from Phonexa have been nothing short of astonishing. Monitoring our traffic and swiftly resolving any error hiccups for a prompt investigation became a breeze. Embarking on the journey with new software can be daunting, especially when you're accustomed to your existing system. Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying. The integration builder is fantastic; it simplifies the entire integration process with buyers, and the advanced distribution feature (Ping-tree), which is included as part of the package, is just fantastic. Joining Phonexa isn't just a choice; it's a strategic decision that ensures a seamless and customer-centric experience at every turn.

I am delighted to share that transitioning to Phonexa from our previous system stands out as a pivotal and wise business move. The decision to make this switch has proven to be a game-changer for us, solidifying Phonexa as the forefront choice in our business journey. Join the ranks of those who have made smart decisions – elevate your operations with Phonexa, where each move is a step towards enhanced efficiency and success.

Embarking on a fresh start with a new system demands an investment of time, as mastering the interface is a gradual process. However, under Rich's expert guidance on navigating the system, the time spent getting acquainted was not just worthwhile but surprisingly enjoyable. Kudos to the Phonexa team for transforming what is usually a daunting experience into a remarkably pleasant journey. Joining Phonexa isn't just an acquisition of a platform; it's an assurance that the learning curve is navigated with ease, turning challenges into opportunities for seamless growth.

Phonexa takes care of our lead management and distribution needs. We particularly benefit from the dynamic redirect URL function which allows us to assign a unique redirect URL to each buyer campaign, allowing us to improve the experience provided to our site users who submit leads.

I like the support and team over there. Everyone I spoke with made their portion extremely easy to use and I was up and running fast. I onboarded with Boris is now a friend and he answered everything from beginner to complex - some issues were even addressed with custom integrations they made just for my use case! As something I use every day, happy to have the support system!

I have no complaints really, they addressed everything.

It helps us consolidate all our offers in one place. Streamlines lead flow to our buyers, as well as the invoicing and tracking for their leads.

Reporting & Analytics and various integration features.

Set up might take a bit but once you are up and running, its amazing.

Call tracking and routing.

Can add multiple services to your products to help alleviate custom coding solutions.

Takes time to understand all features Phonexa provides

Helps centralize lead traffic and allows for many automated services to connect to lead management

Has to be the people.

In my experince FinTech companies often struggle to display a personality or put a face to the brand. Phonexa is the complete oppsite. Yes, its a great product and works well, however the best part is the service of Rich and the onboarding team. Absolutley incredible and knoweldgable.

It's hard to be negative at time of writing this review. I may find something I dislike oneday but not right now.

Distribution of new financial credit leads.